Can't update from beta 10.2 to public release

Discussion in 'iOS 10' started by TonyC28, Dec 12, 2016.

  1. TonyC28 macrumors 65816

    TonyC28

    Joined:
    Aug 15, 2009
    Location:
    USA
    #1
    I mistakenly left the beta profile on my wife's iPhone and she wound up with iOS 10.2 Beta 1 (14C5062E). Now that the public release is out her phone still says 10.2 is up to date even though her phone is running the beta. I've tried OTA and iTunes. I tried forcing an update with iTunes. Tried deleting the beta profile. Tried reinstalling the beta profile. Any other possible solutions to this one?
     
  2. GrievingFob606 Suspended

    Joined:
    Nov 15, 2016
    #2
    Backup first, then restore using iTunes because it will install iOS 10.2 (14C92).
    Backup is always recommended.
     
  3. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #3
    http://forums.macrumors.com/threads/ios-10-2-beta-x-to-10-2-final-how-to-update.2021240/ might be of some help.
     
  4. TonyC28 thread starter macrumors 65816

    TonyC28

    Joined:
    Aug 15, 2009
    Location:
    USA
    #4
    If I backup what she has now on the beta will that transfer to the public 10.2 when I restore it?
     
  5. deano1972 macrumors 6502a

    deano1972

    Joined:
    Sep 16, 2016
    Location:
    United Kingdom
    #5
    Yes
     

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