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Cant Update Macbook

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xHighTimes

macrumors newbie
Original poster
Jul 12, 2015
9
0
Hi,

I can't update my macbook at all, I will try to download the update and it says update is downloaded, then it wont let me install, saying that I need to quit all applications and try again. Even when doing this, it still will not let me update.

Any solutions ? I have an older white Macbook with software on 10.6.8

Thanks !
 
Reboot the Mac and then try to apply the update before opening any applications. By the way this is a software issue and has nothing to do with the MacBook hardware.
 
Can you tell us what update are you trying to install?
Perhaps your MacBook is too old to go beyond 10.6.8, the highest version of Snow Leopard.
The oldest Macbook, from 2006, cannot go beyond 10.6.8... (?)

Other than reinstalling the combo update for 10.6.8, an update for a later OS X won't install before actually upgrading to that later version first.
 
brand said:
Reboot the Mac and then try to apply the update before opening any applications. By the way this is a software issue and has nothing to do with the MacBook hardware.
Click to expand...
I have tried what you said and it still didnt work, is there any way I can show you guys screenshots of whats happening ? Im new to this site.
 
DeltaMac said:
Can you tell us what update are you trying to install?
Perhaps your MacBook is too old to go beyond 10.6.8, the highest version of Snow Leopard.
The oldest Macbook, from 2006, cannot go beyond 10.6.8... (?)

Other than reinstalling the combo update for 10.6.8, an update for a later OS X won't install before actually upgrading to that later version first.
Click to expand...
I do not know what is trying to install, it does not tell me. I also do not know how old my laptop is, I only have just gotten it this year.
 
xHighTimes said:
Is there a way that I can find out how old my macbook is ?
Click to expand...

While on the desktop, Click on the Apple logo on the top left corner, click the About this Mac, and it will tell you what model year it is. it says either "Late 2011 MacBook" or "MacBook Late 2011" can't remember off the top of my head which way it goes. But that will tell you which year it is.
 
xHighTimes said:
Is there a way that I can find out how old my macbook is ?
Click to expand...
DeltaMac said:
Can you tell us what update are you trying to install?
Perhaps your MacBook is too old to go beyond 10.6.8, the highest version of Snow Leopard.
The oldest Macbook, from 2006, cannot go beyond 10.6.8... (?)

Other than reinstalling the combo update for 10.6.8, an update for a later OS X won't install before actually upgrading to that later version first.
Click to expand...
c55 said:
While on the desktop, Click on the Apple logo on the top left corner, click the About this Mac, and it will tell you what model year it is. it says either "Late 2011 MacBook" or "MacBook Late 2011" can't remember off the top of my head which way it goes. But that will tell you which year it is.
Click to expand...
It does not say anything like that but I did take a screenshot of the problem.
 

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xHighTimes said:
It does not say anything like that but I did take a screenshot of the problem.
Click to expand...
If that picture does not help, I went onto system profiler and took a screenshot as well.
 

Attachments

  • Screen shot 2015-07-16 at 5.40.00 PM.png
    Screen shot 2015-07-16 at 5.40.00 PM.png
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xHighTimes said:
If that picture does not help, I went onto system profiler and took a screenshot as well.
Click to expand...

It's a 2009 MacBook. Should run Yosemite
Edit: I'm not exactly sure what is trying to download. I don't think it's an apple update. What 3rd party programs are on it?
 
To all the users in the thread:

My problem is now resolved, I would like to thank all of you for your time and help with the situation on updating my Macbook. Now running Yosemite 10.10.4, computer is a little slow, but not bad. It works awesome now !

Thank You Everyone !
 
Last edited:
You can get some improvement by upgrading your RAM memory.
Your mid-2009 Macbook can be upgraded up to 6 GB. Even 4GB will be very noticeable.
And, then, replacing the hard drive with an SSD will give you your best improvement, particularly now that you have upgraded to Yosemite.
 
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