Can't update Quicktime via software update

Discussion in 'Mac Apps and Mac App Store' started by balwx, Apr 4, 2008.

  1. balwx macrumors regular

    Joined:
    Aug 22, 2007
    #1
    Greetings.

    I'm using 10.5.2 on my nice new macbook. When I try to update quicktime using software update I get this error "You do not have appropriate access privileges.
    The Installer package has been moved to the Trash. To try again, open the package from the Finder."


    I have also received this error on past quicktime upgrades using system update. I can install quicktime correctly, if I d/l the entire program from apple.com. I am logged in as administrator.

    Can anyone please help? Thanks!
     
  2. balwx thread starter macrumors regular

    Joined:
    Aug 22, 2007
    #2
    Just wanted to add, that I was able to install all other updates without any problems. Anyone have thoughts?

    thanks
     
  3. balwx thread starter macrumors regular

    Joined:
    Aug 22, 2007
    #3
  4. claytonblackbur macrumors newbie

    Joined:
    Apr 7, 2008
    #4
    Root Account Solution

    :eek: That solution is probably the correct one, but it looks scary. I solved the problem by logging in as "root" (System Administrator) before heading back to "software update" to reinstall the software.
     
  5. balwx thread starter macrumors regular

    Joined:
    Aug 22, 2007
    #5
    Sorry, didnt realize the different 'solutions' in that thread. This is what worked for me

    You can fix it like this:

    Go to Library/Updates, you should see a folder called something like 'OS X Update' - throw this away.
    Run software update again and it should download the update again and all should be well
     
  6. claytonblackbur macrumors newbie

    Joined:
    Apr 7, 2008
    #6
    QuickTime

    Re-thinking this since this morning. My approach is probably the dangerous one! The MAC gurus seem to really discourage even activating the root account. I find it solves most of my "privilege" installation problems however. I need to be more careful how I word posts; I didn't mean to criticize the balwx approach. :)
     

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