Resolved Can't Upgrade iWork/iLife for FREE

Discussion in 'Mac Apps and Mac App Store' started by osx11, Oct 24, 2013.

  1. osx11, Oct 24, 2013
    Last edited: Oct 24, 2013

    osx11 macrumors 6502a

    Joined:
    Jan 16, 2011
    #1
    Anyone else having this problem?

    I have the '09 version of iWork and can't get the free update.
     
  2. Dekema2 macrumors 6502a

    Dekema2

    Joined:
    Jul 27, 2012
    Location:
    WNY or Utica
    #2
    I bought a copy of iMovie yesterday and I don't know if I or anybody else will get a refund.
     
  3. Cougarcat macrumors 604

    Joined:
    Sep 19, 2003
    #3
    Try logging out of the MAS and then back in.
     
  4. osx11 thread starter macrumors 6502a

    Joined:
    Jan 16, 2011
    #4
    Didn't help.
     
  5. Nermal Moderator

    Nermal

    Staff Member

    Joined:
    Dec 7, 2002
    Location:
    New Zealand
    #5
    Does 09 still put the apps into an "iWork" folder? You may need to move them into /Applications, then go to Apple > Software Update.
     
  6. osx11 thread starter macrumors 6502a

    Joined:
    Jan 16, 2011
    #6
    Didn't help either, but I was really hoping it would.
     
  7. Cougarcat macrumors 604

    Joined:
    Sep 19, 2003
    #7
    Try making a new user account, and logging in the MAS there.
     
  8. osx11 thread starter macrumors 6502a

    Joined:
    Jan 16, 2011
    #8
    This worked!

    I just went to the Master Account and everything worked fine.
     
  9. jjk454ss macrumors 601

    jjk454ss

    Joined:
    Jul 10, 2008
    #9
    What exactly did you do? I can't upgrade either. Although it shows in the updates that Pages was updated twice and Keynote once. Numbers doesn't show an upgrade at all. What do you mean by Master Account?
     
  10. Cougarcat macrumors 604

    Joined:
    Sep 19, 2003
    #10
    Make a new user account, log into the MAS, download update, log into main account, delete the account you just made.
     
  11. jjk454ss macrumors 601

    jjk454ss

    Joined:
    Jul 10, 2008
    #11
    Thanks,

    I ended up uninstalling iWork 09, then the App Store wanted 19.95 each or whatever, but then after closing the App Store and entering again I could download the latest version for free.
     

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