Resolved Can't Upgrade iWork/iLife for FREE

[osx11]

Anyone else having this problem?

I have the '09 version of iWork and can't get the free update.

 

[Dekema2]

I bought a copy of iMovie yesterday and I don't know if I or anybody else will get a refund.

 

[Cougarcat]

Anyone else having this problem?

I have the '09 version of iWork and can't get the free update.

Try logging out of the MAS and then back in.

 

[osx11]

Try logging out of the MAS and then back in.

Didn't help.

 

[Nermal]

Does 09 still put the apps into an "iWork" folder? You may need to move them into /Applications, then go to Apple > Software Update.

 

[osx11]

Does 09 still put the apps into an "iWork" folder? You may need to move them into /Applications, then go to Apple > Software Update.

Didn't help either, but I was really hoping it would.

 

[Cougarcat]

Didn't help.

Try making a new user account, and logging in the MAS there.

 

[osx11]

Try making a new user account, and logging in the MAS there.

This worked!

I just went to the Master Account and everything worked fine.

 

[jjk454ss]

Try making a new user account, and logging in the MAS there.

This worked!

I just went to the Master Account and everything worked fine.

What exactly did you do? I can't upgrade either. Although it shows in the updates that Pages was updated twice and Keynote once. Numbers doesn't show an upgrade at all. What do you mean by Master Account?

 

[Cougarcat]

What exactly did you do? I can't upgrade either. Although it shows in the updates that Pages was updated twice and Keynote once. Numbers doesn't show an upgrade at all. What do you mean by Master Account?

Make a new user account, log into the MAS, download update, log into main account, delete the account you just made.

 

[jjk454ss]

Make a new user account, log into the MAS, download update, log into main account, delete the account you just made.

Thanks,

I ended up uninstalling iWork 09, then the App Store wanted 19.95 each or whatever, but then after closing the App Store and entering again I could download the latest version for free.