can't upgrade to iOS 5.1 - iphone won't connect

Discussion in 'iOS 5 and earlier' started by Keebler, Mar 8, 2012.

  1. Keebler macrumors 68030

    Joined:
    Jun 20, 2005
    Location:
    Canada
    #1
    Hi Folks,

    I keep getting the error:

    " there was a problem downloading the software for iPhone " ". The network connection could not be established. "

    I checked all the steps in this doc, which they link to:

    http://support.apple.com/kb/TS1275

    But a no go. I haven't restored it yet, but annoying.

    I'm using the airbase station, latest Lion update (ran the combo), and have iTunes 10.6. Internet is fine.

    Confused...yes :)

    I want that new iPhoto app... :)

    Cheers,
    Keebler
     
  2. MesMaker macrumors newbie

    Joined:
    Nov 16, 2009
    #2
    I'm in the same boat. Doesn't work for me either.
    Major issues on their end.
     
  3. Griswaldo4g macrumors newbie

    Joined:
    Mar 8, 2012
    #4
    Restoring to 5.1

    Depending how much you want it, you can download the ipsw and restore to it. You can find some instructions I wrote at trialsandtribstech .blogspot. com.
     
  4. PIX macrumors member

    Joined:
    Feb 19, 2008
    #5
    Download (not update) the ISPW file on your PC. 4S file is 800 MB and takes a minute if you have a good connection. The update file is platform independent. Transfer it to your Mac and update it in iTunes.

    Instructions here as to where ISPW files are stored after downloading:
    http://osxdaily.com/2010/10/25/download-iphone-firmware-ipsw/
     
  5. sealdriver macrumors newbie

    Joined:
    Feb 19, 2012
    Location:
    North Yorkshire, United Kingdom
    #6
    Ok, I'm not sure which file to download as I am in the UK

    I have an iPhone 4 on O2
    and an iPad 2 wifi/3g on O2
     
  6. Keebler thread starter macrumors 68030

    Joined:
    Jun 20, 2005
    Location:
    Canada
    #7
    thanks! I'm updating as we speak/type/read :)
     
  7. PIX, Mar 8, 2012
    Last edited: Mar 8, 2012

    PIX macrumors member

    Joined:
    Feb 19, 2008
    #8
    It appears that in some situations there is a firmware update issue and is exclusive to Macs.

    Just plug your iPhone into your Windows PC, launch iTunes, select your device and click Check for Update. Pick the download only option. Grab the update file from:
    Windows XP: \Documents and Settings\username\Application Data\Apple Computer\iTunes\iPhone Software Updates

    Windows Vista & Windows 7: \Users\username\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates

    Transfer ISPW file to your Mac. Launch iTunes and option click Check for Update and select the 5.1 .ISPW file and follow the prompts.
     
  8. Gage macrumors regular

    Joined:
    Oct 12, 2011
    #9
    I was having trouble getting my 4s & iPad 2 connecting OTA. One was getting an error message & the other was having trouble connecting to see if there was an update.
    I then tried going through iTunes , but then I was getting another connection error message.
    Just for fun about 20 minutes later, I tried the iPad OTA again, but this time it wasn't plugged in and it updated just fine. Tried 4s again OTA with it not being plugged in and it also worked just fine.
    Maybe it was just coincidence, but it's odd that neither would update plugged in, but then updated fine when they weren't.
     
  9. sealdriver macrumors newbie

    Joined:
    Feb 19, 2012
    Location:
    North Yorkshire, United Kingdom
    #10
    When I run iTunes on my Mac for the update it just gives me a message saying it is trying to connect to the update server, nothing else happens. I have just tried OTA unplugged but that is not working either.
     
  10. Stein357 macrumors 6502

    Joined:
    Jun 18, 2010
    Location:
    Rip City
    #11
    I can't upgrade plugged into my computer or OTA as well. WTF!!
     
  11. wazgilbert macrumors regular

    Joined:
    Jan 15, 2007
    Location:
    UK South
    #12
    Oh FFS. here it is again. based in UK, ipad2 won't update unplugged, won't update plugged into 2007 Alu iMac.(10.6itunes installed)

    :mad:
     
  12. GreatBoo macrumors newbie

    Joined:
    Feb 2, 2012
    Location:
    UK
    #13

    This works - I had to upgrade using an old Windows XP laptop, a depressing state of affairs.
     
  13. iLoveiPhone23 macrumors newbie

    Joined:
    Jan 30, 2012
    #14
    I'm having trouble as well. I haven't updated my phone since I got it about this time last year because it is jailbroken. My cousins phone was also jailbroken and he updated his sunday night without a problem so I don't think that is the issue for me. It's giving me the same error message that it's is giving you guys and I'm starting to get angry and iTunes. I have no clue what to do. Please help guys...
     
  14. chenks macrumors 6502a

    chenks

    Joined:
    Oct 23, 2007
    Location:
    UK
    #15
    i posted this in another thread.
    there appears to be a localised DNS issue in the UK it seems.

    i temporarily changed my DNS server to OpenDNS and it updated instantly.
     
  15. iCaleb macrumors 6502

    Joined:
    Apr 26, 2010
    Location:
    USA
    #16
    I've been getting this damn message for HOURS!

    [​IMG]
     
  16. Rogzilla macrumors regular

    Joined:
    Sep 11, 2007
    #17
    Change your DNS servers to 8.8.8.8 and 8.8.4.4*. Worked great for me.

    *Google Public DNS You can keep them there or, if you're paranoid like me, you can switch to your old DNS afterwards, just be sure to write down what they are before hand just in case.
     
  17. wazgilbert macrumors regular

    Joined:
    Jan 15, 2007
    Location:
    UK South
    #18
    Well done. This fixed my problem instantly!
    :D
     
  18. iCaleb macrumors 6502

    Joined:
    Apr 26, 2010
    Location:
    USA
    #19
    Thanks guys I changed my dns and it worked.

    Will we have to mess with our dns settings when the next update rolls out. :mad:

    SMH
     
  19. sealdriver macrumors newbie

    Joined:
    Feb 19, 2012
    Location:
    North Yorkshire, United Kingdom
    #20
    Thank you, it's downloading as I type

    Cheers
     
  20. cashville2400 macrumors member

    cashville2400

    Joined:
    Nov 29, 2011
    #21
    Rog you are my hero. Thanks, I
    have been trying to get this to work off and on all day.
     
  21. brad.c macrumors 68020

    brad.c

    Joined:
    Aug 23, 2004
    Location:
    50.813669°, -2.474796°
    #22
    Thanks for the thread. Have been unable to connect in Canada via iTunes or OTA, but switching my iPhone 4 DNS from router defined to 8.8.8.8 worked.

    Is this update host only registering with U.S. name servers?
     
  22. SteinMaster macrumors 6502

    SteinMaster

    Joined:
    Feb 28, 2009
    Location:
    USA
    #23
    I was having the same issue for two days now. I changed my router DNS to 8.8.8.8 and it finally worked.
     
  23. Silofolous macrumors member

    Joined:
    Aug 12, 2009
    #24
    I have the same problem; however, none of the dns solutions have worked for me(8.8.8.8, 8.8.8.6, 8.8.4.4, 208.67.220.220, or 208.67.222.222)

    Anybody have any other solutions?
     
  24. Eric8199 macrumors 6502a

    Joined:
    Feb 27, 2009
    #25
    I'm in the same boat. iPad updated today. iPhone 4S gives me the error. I really don't want to connect to the computer to update. This is supposed to be seamless Apple, I had faith in you. Wednesday was understandable. Yesterday was acceptable. Today not being able to update is a little ridiculous.
     

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