I recently bought iPhone Xs from china. After activating my iphone and i cannot find "Add Cellular Plan" in the cellular setting . So please let me know iphone xs form china cannot use esim or something wrong with my phone? Please help me !!!!
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iPhone XS Can't use esim on iPhone xs
- Thread starter Hein Htet
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My understanding is that the Chinese variant has 2 physical SIM slots instead of one SIM and e-SIM.
Apple generously refunded the full purchase price of my Chinese iPhone XS because I had evidence including dates, times and partial scripts, of not being informed about this key difference when I sort specific advice by calling Apple Support while working in China. It was a lengthy process and it took patience on both sides and without the evidence of being proactive in seeking advice I wouldn’t have been so fortunate. The dual sim in China is only available in the larger phone, not the Xs.