Can’t use fingerprint

[blendis1]

Please could someone help me?
I cant use fingerprint on my iphone 5s
i saw a lot of tutorials
but i cant toggle off/on the app store
what should i do?

 

[benshive]

Was the phone repaired for anything recently?

 

[AxlTJ]

Chances are the home button flex cable is either damaged or loose.