Can't view videos in Quicktime on MBP

[rpearlberg]

I have some videos on my iPhone that when I email them to someone they open in QuickTime. It acts like it's playing (the bar and time are moving), but there is no actual video or sound....

Any suggestions?

 

[Dave Braine]

Sounds like problem at the other end. Macs or PCs?

 

[rpearlberg]

Sounds like problem at the other end. Macs or PCs?

I've tried it on a couple different Macs.

 

[poematik13]

which OS X version is this? I know the quicktime on mavericks was always terribly buggy and they never fixed it

 

[rpearlberg]

which OS X version is this? I know the quicktime on mavericks was always terribly buggy and they never fixed it

The one I'm on now is Lion. I save/download from email as a .MOV file and it opens in QuickTime, but can't see or hear anything.

 

[LethalWolfe]

QuickTime is just a wrapper, not a codec and it sounds like the computers you are trying to play the MOV on don't have the proper codec. When you open the file in QT hit command+I and where it says "Format" it will tell you the name of the codec.

You can think of a wrapper as kind of link an envelope and the codec as the language used to write the letter contained inside the envelope. If someone sends me a letter I know how to open the envelope but if the message is written in a language I don't know I won't be able to read it. That's basically what's happening here.

 

[montgomeryr]

Same problem in QT

Ever since Snow Leopard, I think, double clicking a QT playable file only opens a blank window but nothing happens. However if I drag the file to the QT player icon, it opens and plays just fine.