So I ordered a capture card (name withheld for now) on 9/3/10 for $1,033.55. Ever since day one it hasn't worked as advertised. I have been able to capture and output SDI fine, it's audio monitoring I am having issues with. There was a major decibel difference out of the card into my mixer than there should be. It was essentially pegging my board right out of the system. And, since they lock you out of system control of the audio you can't "turn it down" before it goes into the mixer. I literally had to dump my master in my FCP audio mixer down to -12db even though the timeline was peaking at -6db just so it wouldn't peak my mixer. That's -18db just so it wouldn't peak. They said on their forums that a fix was on the way. I patiently waited. New software download comes and they said they fixed the FCP issue but in doing so they disabled core-audio. ****** perfect. I lived with that because this is my work machine so watching youtube or something stupid out of my headphones or tower wasn't a big deal compared to monitoring audio out of FCP. Now, they release another software and firmware update claiming all is fixed, even allowing forum members to beta test it before release (something they have never done before). Now core-audio "works" again, but you can't adjust the audio using the system level controls. I also now get static every now and then watching anything on the web and occasionally in FCP. Major audio glitching in FCP as well. Many other posts about these issues including from me on their forum. Now my question... what can I do about this???? $1k out of pocket and I have lived with a product that does not work as advertised through 3 different software patches. I am at my wits end. I have been very vocal on their forums and so much to the point they even deleted a post of mine because they though I was being too harsh. Yeah, too harsh on giving them $1k for a product that doesn't work. I'm the dope for sticking it out this long and I'm done. I'm going back to a competitor but is there anyway to recoup some loss on this thing and not by selling the POS to someone else? IS there any legal action I can threaten by delivering a product that wasn't as described and not fixing within a reasonable time? I'm usually not a sue happy person but their "just wait and we'll get to it" attitude has left a sour taste in my mouth especially as they are coming in at a lower price point than most so they are catering to the little guys who can't absorb a POS like this. Now I'm so frustrated I want to get them for money invested in the bad product and time lost due to it. Any ideas or should I just bag it, sell it on eBay to some schmuck and buy something else.