Carbonite Error Message

Discussion in 'Mac Basics and Help' started by danbee46, Mar 4, 2010.

  1. danbee46 macrumors newbie

    Joined:
    May 13, 2009
    #1
    I downloaded the Carbonite trial and then decided I didn't want it. I deleted the files and thought that was it. However, since the deletion I have been getting a "Carbonite configuation error" several times a day. I guess there are remnants of Carbonite still on the computer and it's trying to connect with Carbonite central. I have searched for those remnants but I can't find anything. The error message is benign but quite annoying. Any suggestions would be appreciated. I have the 24" iMac with Snow Leopard.
     
  2. BlueRevolution macrumors 603

    BlueRevolution

    Joined:
    Jul 26, 2004
    Location:
    Montreal, QC
  3. danbee46 thread starter macrumors newbie

    Joined:
    May 13, 2009
    #3
    Thanks. I deleted the two files mentioned and am waiting to see if the problem is resolved.
     
  4. SaSaSushi macrumors 68040

    SaSaSushi

    Joined:
    Aug 8, 2007
    Location:
    Takamatsu, Japan
    #4
    If you find the problem still persists (i doubt you will), Lingon might be able to help track it down. It pointed me to the two files mentioned in that article and deleting them did the trick for me. It's a useful utility.
     
  5. BlueRevolution macrumors 603

    BlueRevolution

    Joined:
    Jul 26, 2004
    Location:
    Montreal, QC
    #5
    You should restart after doing that.
     
  6. agoodwin macrumors newbie

    Joined:
    Dec 7, 2010
    #6
  7. agoodwin macrumors newbie

    Joined:
    Dec 7, 2010
    #7
    Carbonite Error Message

    The link provided is not active. Can you tell me where those 2 files are to delete? The Carbonite error message is making me crazy.
    Thanks
     
  8. SaSaSushi macrumors 68040

    SaSaSushi

    Joined:
    Aug 8, 2007
    Location:
    Takamatsu, Japan
    #8
    As I mentioned above, try Lingon. This will show you he launchd files on your system. Carbonite creates two of them. I can't remember their names specifically, it was so long ago, but they should be obvious with 'carbonite' in the name.

    Delete both of them and your annoying messages should be history.
     
  9. Colonel Moutard macrumors newbie

    Joined:
    Feb 3, 2011
    #9
    You need to erase the following folders and files:

    Macintosh HD/Library/Application Support/Carbonite
    .../Library/Contextual Menu Items/CarboniteCMM.bundle
    .../Library/PreferencePanes/Carbonite.prefpane
    .../Library/LaunchAgents/com.carbonite.launchd.carbonitealerts.plist
    .../Library/LaunchAgents/com.carbonite.launchd.carbonitestatus.plist
    .../Librar/LaunchDaemons/com.carbonite.launchd.carbonitedaemon.plist

    After you do this, restart. You should be all set.
     
  10. m2asia macrumors newbie

    Joined:
    Dec 7, 2011
    #10
    I don't have these files...

    I am using OSX. I went to my library folder and did not find any of these files. Any other suggestions on how I can get rid of the Carbonite Config. Error?

    Thanks.
     

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