Card charged but no email/order nr

Discussion in 'iPad' started by TrendyIceTea, Mar 7, 2012.

  1. TrendyIceTea macrumors newbie

    Joined:
    Mar 7, 2012
    #1
    I ordered an Ipad 3 but then i got an error. Now my credit card is charged and i got no email and no order nr in my account. What should i do?
     
  2. e²Studios macrumors 68020

    e²Studios

    Joined:
    Apr 12, 2005
    #2
    They authorize your CC for the full amount, you don't get charged until the item ships.

    It can take some time to get the confirmation, you can call apple or check your Apple Store account to see where the order is.
     
  3. caf9128 macrumors member

    Joined:
    Nov 25, 2007
    #3
    Call 1-800-my Apple

    I also had a problem and they resolved it quickly.
     
  4. Chicagogirlie macrumors member

    Joined:
    Jun 16, 2009
    #4
    My e-mail came about 1 1/2 hours after I placed the order today. My dedit card was charged in full directly after placing the order however like you. Sounds like you made it!
     
  5. TrendyIceTea thread starter macrumors newbie

    Joined:
    Mar 7, 2012
    #5
    There is no order in my apple store account and there support hotline in my country is not open yet. :(
    Is there an international hotline?
     
  6. notoryous macrumors newbie

    Joined:
    Jun 15, 2012
    #6
    Did you every resolve your issue? If so, how did you do it?
     

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