Card charged but no email/order nr

TrendyIceTea

macrumors newbie
Original poster
Mar 7, 2012
4
0
I ordered an Ipad 3 but then i got an error. Now my credit card is charged and i got no email and no order nr in my account. What should i do?
 

e²Studios

macrumors 68020
Apr 12, 2005
2,104
5
I ordered an Ipad 3 but then i got an error. Now my credit card is charged and i got no email and no order nr in my account. What should i do?
They authorize your CC for the full amount, you don't get charged until the item ships.

It can take some time to get the confirmation, you can call apple or check your Apple Store account to see where the order is.
 

Chicagogirlie

macrumors member
Jun 16, 2009
63
6
I ordered an Ipad 3 but then i got an error. Now my credit card is charged and i got no email and no order nr in my account. What should i do?
My e-mail came about 1 1/2 hours after I placed the order today. My dedit card was charged in full directly after placing the order however like you. Sounds like you made it!
 

TrendyIceTea

macrumors newbie
Original poster
Mar 7, 2012
4
0
They authorize your CC for the full amount, you don't get charged until the item ships.

It can take some time to get the confirmation, you can call apple or check your Apple Store account to see where the order is.
There is no order in my apple store account and there support hotline in my country is not open yet. :(
Is there an international hotline?