CarPlay Carplay and steering wheel controls?

wav

macrumors member
Original poster
Sep 14, 2012
57
3
i just took a Mercedes CLA250 for a test drive last night and was a bit disappointed that the steering wheel controls for skipping to the next song didn’t work when listening to music through CarPlay. I could skip to the next track by using the CarPlay interface, but not with the controls on the steering wheel. This surprised me and I wonder if this is how it is on all makes and models with CarPlay or just Mercedes?
 

wav

macrumors member
Original poster
Sep 14, 2012
57
3
The system was factory installed - all Mercedes and it was at the Mercedes dealership. Maybe it needs a software update?
 

Stefan johansson

macrumors 65816
Apr 13, 2017
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Sweden
The system was factory installed - all Mercedes and it was at the Mercedes dealership. Maybe it needs a software update?
Possible,but it might also be a hardware problem. Try check if anyone else noticed it. I'm sure that if the technicians working with the system could solve it,if it's reported to them.
 

mariusignorello

macrumors 68000
Jun 9, 2013
1,722
2,283
i just took a Mercedes CLA250 for a test drive last night and was a bit disappointed that the steering wheel controls for skipping to the next song didn’t work when listening to music through CarPlay. I could skip to the next track by using the CarPlay interface, but not with the controls on the steering wheel. This surprised me and I wonder if this is how it is on all makes and models with CarPlay or just Mercedes?
CarPlay is supposed to use the car’s hardware controls, so like mentioned above, talk to the technician at the dealer.
 

harlenmm77

macrumors 6502
Nov 5, 2016
325
179
My steering wheel controls work with skipping tracks and the voice button pulls up Siri.

Edit, sorry 2017 Hyundai Santa Fe Sport
 

BarracksSi

Suspended
Jul 14, 2015
3,902
2,658
Works fine on my '17 Honda Civic.

I only wish it would show nav directions in the speedometer screen, but other than that, the main screen's CarPlay interface is WAY better than the UI that Honda designed. (not really a surprise)
 
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dahauss

macrumors 6502
Jul 7, 2009
253
6
I added a 3rd party carplay radio to my element and connected the steering wheel controls and they work fine. Something had to be wrong with the radio.
 

Ralfi

macrumors 68040
Dec 22, 2016
3,440
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Australia
2016 VW Golf GTI & steering controls work.

You should test it in another equivalent model in the yard.
 

genomez

macrumors member
Apr 1, 2006
94
8
My 2015 Mercedes CLS400 does not allow me to change tracks either. I can use the buttons for Siri and of course the volume controls (including mute) on the steering wheel but not the “up” and “down” arrows for tracks.

I was disappointed to find that out as well. I should mention that this came preinstalled from the factory in 2016 up and in my car I had the Mercedes retrofit done at the dealership (software update and they swapped my cars USB plugs).
 

AFEPPL

macrumors 68030
Sep 30, 2014
2,644
1,570
England
Audi steering controls work, but after 2 days I disabled CarPlay it has to be the worst system I've used for the last 10 years.

Audis virtual cockpit is leagues ahead.
 

PeteLP

macrumors 6502
Sep 12, 2008
313
48
The steering wheel controls on the CLA are customizable multi-function buttons. There are arrows on the steering wheel that take you through menus on the dash, which allow you to choose their function. One of those functions is audio-track-skipping.

Have you gotten to the point where you've chosen audio-track-skipping for the multi-function buttons? If you get to that point and confirm your choice, as described in the manual, I believe they are likely to work with carplay music.
 

boston04and07

macrumors 68000
May 13, 2008
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505
Works fine on my '17 Honda Civic.

I only wish it would show nav directions in the speedometer screen, but other than that, the main screen's CarPlay interface is WAY better than the UI that Honda designed. (not really a surprise)
Yup, I have the same car and I couldn’t agree more. I haven’t once used their built in phone connection, only car play. The buttons on the steering wheels work for me as well.
 

250cla

macrumors newbie
Feb 5, 2018
2
0
i just took a Mercedes CLA250 for a test drive last night and was a bit disappointed that the steering wheel controls for skipping to the next song didn’t work when listening to music through CarPlay. I could skip to the next track by using the CarPlay interface, but not with the controls on the steering wheel. This surprised me and I wonder if this is how it is on all makes and models with CarPlay or just Mercedes?


Did you resolve this? I have the same issue and same car.

I’m hoping the dealer updating the Comand firmware will sort it...
 

mmomega

macrumors 68040
Dec 30, 2009
3,563
1,733
DFW, TX
i just took a Mercedes CLA250 for a test drive last night and was a bit disappointed that the steering wheel controls for skipping to the next song didn’t work when listening to music through CarPlay. I could skip to the next track by using the CarPlay interface, but not with the controls on the steering wheel. This surprised me and I wonder if this is how it is on all makes and models with CarPlay or just Mercedes?
My 2017 GLS550 is the same way.
To skip forward I have to use either the "mouse thing" or the circly joystick spinny thingamajig both in the center console.
Hey Siri works fine but just speaking and normally picks me up the first time I say it, maybe 1 out of 10 it won't or use the voice button on the sterring wheel.
The rest of the CarPlay expereince is fine but like you I would have liked to just have some button, even those arrow buttons on the wheel able to skip tracks.
 

250cla

macrumors newbie
Feb 5, 2018
2
0
My 2017 GLS550 is the same way.
To skip forward I have to use either the "mouse thing" or the circly joystick spinny thingamajig both in the center console.
Hey Siri works fine but just speaking and normally picks me up the first time I say it, maybe 1 out of 10 it won't or use the voice button on the sterring wheel.
The rest of the CarPlay expereince is fine but like you I would have liked to just have some button, even those arrow buttons on the wheel able to skip tracks.

It should work, my a class 2017 with audio 20 can control CarPlay with the steering wheel arrow controls to skip tracks etc. My cla 250 is also 2017 but has the Comand system - surely this should be able to do it too.

I’m going to speak to the dealership today and see if they’ll do a firmware update. Anyone else managed to get it to work?
 

RealEvil

macrumors 6502
Aug 5, 2007
324
12
It should work, my a class 2017 with audio 20 can control CarPlay with the steering wheel arrow controls to skip tracks etc. My cla 250 is also 2017 but has the Comand system - surely this should be able to do it too.

I’m going to speak to the dealership today and see if they’ll do a firmware update. Anyone else managed to get it to work?
Sorry to revive a old thread but I have a 2017 B Class with command and CarPlay. I cannot skip tracks via wheel. The sideways arrows select different options on the instrument cluster display. If I click over to Media via the arrows it simply says that CarPlay is In Control if that.

Any advice?

PS it’s same on Android Auto
 

Klae17

macrumors 65816
Jul 15, 2011
1,092
1,235
Can't skip tracks on the steering wheel either, very big oversight
 

PeteLP

macrumors 6502
Sep 12, 2008
313
48
Can't skip tracks on the steering wheel either, very big oversight
Here's an important test that could shed some light on your situation. Please try playing audio via bluetooth only. For that test, disconnect CarPlay completely.

Do you still have problems skipping tracks?

Also, in which audio apps have you tried have you tried skipping tracks, and what is the make, model and year of your car?
 

Klae17

macrumors 65816
Jul 15, 2011
1,092
1,235
Here's an important test that could shed some light on your situation. Please try playing audio via bluetooth only. For that test, disconnect CarPlay completely.

Do you still have problems skipping tracks?

Also, in which audio apps have you tried have you tried skipping tracks, and what is the make, model and year of your car?

Bluetooth audio works with the steering wheel. No app works for skipping when in CarPlay (audiobooks, music, no scrolling) 2017 MB E Class. Thank you
 

PeteLP

macrumors 6502
Sep 12, 2008
313
48
This is a long shot, but worth looking at. Previous models of the E-Class had steering wheel controls which needed customization through the menu system to provide skip forward and back functionality. They provided DIFFERENT functionality by default.

These newer e-class touchpad steering wheel controls may not have that kind of customization, and the fact that it's already working with bluetooth on your car seems to indicate that it's already set up for that, if it does. BUT

There's IS some small chance that you can customize that steering wheel touchpad gesture for skip back through the menu options, AND that the customization is specific to the input source. (which would mean that the bluetooth and carplay functionality could be customized separately)

To check this out, I would try looking through the touchpad menu system for settings WHILE carplay is turned on.

Worth a try.
 

Pipper99

macrumors 68030
Aug 14, 2010
2,800
1,343
Fort Worth, TX
I have a 2013 Jeep Wrangler Unlimited, and I'm wondering if the steering wheel controls will work. Of course, the seller/installer promises they will work, but I have my doubts. I'm considering the Kenwood DDX9905S.
 

ColoArtist

macrumors 6502
Jul 3, 2012
257
114
Denver, CO
I have a 2013 Jeep Wrangler Unlimited, and I'm wondering if the steering wheel controls will work. Of course, the seller/installer promises they will work, but I have my doubts. I'm considering the Kenwood DDX9905S.
I went over to Crutchfield and put in your car and the radio. You didn't mention whether your Jeep has the stock Alpine system or not...it makes a bit of difference but not for the steering wheel controls. They'll work, but as in most cases it takes a 3rd party adapter. Their recommendation is an iDataLink MDS-MRR.

When I did an install in my 2008 CRV I used the recommended adapter from iDataLink. It's a slightly different model, but I expect it's similar in set up and function. The set up was kinda archaic...the control module needs to be flashed for the settings and the software only supports Windows and Explorer. I managed it with an emulator on my Mac, but it had to be Windows 7, 10 wouldn't work, and it had to be Explorer, not Edge. On my car the adapter has worked without fail. Plus it added some new functions which the car didn't have such as a display showing the tire pressure for each tire.

There were some warnings about dash modifications which would need to be done on your car, so I'd suggest you go to Crutchfield and check out their recommendations.

Also, since the steering wheel buttons are programable, you might later on decide to change them. It's kind of a pain in the butt to do in that the module needs to be connected to a computer, the changes made on the iDataLink web site, and then the new configuration flashed to the module. Probably something you'd want the installers to to. So not only check with them what adapter will be used, and what features are/aren't supported (like the stock USB port), but also how much would they charge you for any configuration changes in the future.

Best o' luck with it.
 
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