Carrier Protection Plans for iPhone, iPad, and Apple Watch Now Offer Same Perks as AppleCare+ in Canada

Discussion in 'iOS Blog Discussion' started by MacRumors, May 7, 2019.

  1. MacRumors macrumors bot

    MacRumors

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    #1
    [​IMG]


    Canadian residents who purchase third-party protection plans for an iPhone, iPad, or Apple Watch can now access service and support directly from Apple, with equivalent coverage as AppleCare+ customers, according to an internal document published by Apple today and obtained by MacRumors.

    [​IMG]

    If a customer purchases a protection plan for her iPhone from a carrier like Bell or Rogers, for example, she can now book an appointment with an Apple Store or Apple Authorized Service Provider in Canada and receive the same services as AppleCare+, including up to two incidents of accidental damage coverage.

    Apple advises technicians to service customers with an eligible third-party protection plan "in the same manner you do today for AppleCare+" and to "address their issue in the same great way you take care of all our customers."

    Theft, loss, and any accidental damage incidents after the first two will remain handled by carriers and their insurance providers, wrote Apple.

    A few U.S. carriers already offer this, including T-Mobile.

    AppleCare services for third-party protection plans in Canada are supported by Brightstar.

    To schedule an appointment with an Apple Store or Apple Authorized Service Provider in Canada, head to the Get Support page on Apple's website.

    Article Link: Carrier Protection Plans for iPhone, iPad, and Apple Watch Now Offer Same Perks as AppleCare+ in Canada
     
  2. Bswails macrumors regular

    Joined:
    Jul 28, 2016
    #3
    T-Mobile chargers $1 more than Apple for the monthly plan. Best to just get it from Apple..Verizon has a insurance plan but it’s not AppleCare but it does seem like it’s just as good
     
  3. Hazmat401 macrumors member

    Hazmat401

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    Delaware County, Pa
    #4
    I ditched Assurian or whatever they called for AppleCare+ the second it was available. I hope they go under
     
  4. Bswails macrumors regular

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    #5
    I ditched T-Mobile because of assurian! Lol terrible service and they screw up AppleCare
     
  5. russell_314 macrumors regular

    russell_314

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    USA
    #6
    Spectrum (Time Warner) in the USA offers insurance that includes Apple Care +. You can use the insurance if your phone is lost or damaged by paying the deductible or you can use Apple Care.

    I cracked my screen and if I remember correctly it was like $30 and my phone was repaired the same day.
     
  6. jasonefmonk macrumors regular

    Joined:
    May 5, 2011
    #7
    Wow. If this is true it’s very generous.

    The carrier protection plans in Canada (yes mostly through partnership with Asurion) are payed as monthly fees. If you pay ~$15CAD/month for the coverage and break the display it will only cost you $39CAD to get it repaired via Apple. You avoid dealing with Asurion and pay as little as ~$54CAD in total.

    Out of warranty repairs for iPhone displays are $169-429CAD and the cost of AppleCare+ itself is $129-249CAD.
     
  7. ksec macrumors 6502a

    Joined:
    Dec 23, 2015
    #8
    Um, makes me wonder why do they not resell the the AppleCare+ instead?

    So what is the difference in AppleCare+ and these Carrier Offered Protection Plan now? Other than pricing?
     
  8. russell_314 macrumors regular

    russell_314

    Joined:
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    USA
    #9
    One big difference. AppleCare doesn't cover if your device is lost or stolen. Most carrier offered plans cover this. On the flip side most carrier offered plans don't cover repair. You just pay the deductible ($280 in my case) and they send a refurbished phone. In the case of my screen replacement AppleCare cost me $29 so I saved about $250 not using my insurance.

    I remember when the whole phone financing thing started and my carrier would require loss or theft coverage. They didn't want someone losing their phone, not having the upfront cash to replace it, then simply stop paying.

    Edit: I'm talking about the USA. I had to mention this because the article talks about Canada. I suspect it's the same there but I don't have any way to confirm this.
     
  9. ksec macrumors 6502a

    Joined:
    Dec 23, 2015
    #10
    But Apple offer AppleCare+ with Theft and Loss already.

    https://support.apple.com/applecare/iphone

    But sending refurbished phone sounds good to me!
     
  10. russell_314 macrumors regular

    russell_314

    Joined:
    Feb 10, 2019
    Location:
    USA
    #11
    Oh wow that must be new. It says $14.99 a month or $299 all at once. I pay $12 a month from my carrier so $14.99 is $72 higher over 24 months but the $299 is only $11 more so not bad. Apple's deductible is $269 vs $280 so a bit less.
    --- Post Merged, May 8, 2019 ---
    I shouldn't have posted in this thread because it jinxed me LOL. I just pulled my phone out of the battery case to look why it wasn't fully charged and saw the back was cracked. Time to go back to an OtterBox.
     
  11. jasonefmonk macrumors regular

    Joined:
    May 5, 2011
    #12
    AppleCare+ with Loss & Theft does not exist in Canada. There are a lot of payment and support options that differ between the countries.

    Refurbished devices from the carrier coverage may not be refurbished using the same process and QA that Apple’s refurbished devices get. You’d have to ask.
     
  12. ksec macrumors 6502a

    Joined:
    Dec 23, 2015
    #13
    Yes I have been wondering on that. Because Apple is basically entering insurance business for their Devices. The Data changes and differ in every country. And Carrier Coverage isn't even a thing in Asia.
     

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12 May 7, 2019