Anyone else having issues with safari post update. Really slow going to sites, functionality of sites missing, some sites I can’t get to at all...doing this post on my phone as my Mac is so bad at the moment. Tempted to go back to previous version if this isn’t fixed very soon! Thanks for any pointers!
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Catalina 10.15.1 Safari issues
- Thread starter barneyman
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Same here on my iMac 2014... it seems to be WiFi related because chrome browser is really slow too...
I’m actually restoring Catalina to see if it solve the problem.
Franck
Same for me concerning App Store...
I tried to disable antivirus, AdGuard, etc... no effect at all...
still restoring...
Same issue here, iMac Late 2014, both over WiFi and wired Ethernet, both Safari and Chrome. Looks like the start of a download of any file takes time (HTML, image, video, setup file). Once the download of each file (small or large) has started, it is finished fast.
You could go back to mojave....https://www.google.co.uk/amp/s/www.imore.com/how-downgrade-macos?amp
Otherwise not sure sorry...
Otherwise not sure sorry...
No problems here. 🙏
Did you all try disabling all extensions (if you have any), clearing history, cookies, ad blockers ect.?
Hope this helps.
Did you all try disabling all extensions (if you have any), clearing history, cookies, ad blockers ect.?
Hope this helps.
Ok guys,
Starting my iMac in safe mode solve the problem...
So I’m now trying to uninstall adguard and Intego antivirus
Edit 1: adguard is not the cause... trying intego AV now.
Edit 2: uninstalling Intego antivirus solved the problem guys.
Starting my iMac in safe mode solve the problem...
So I’m now trying to uninstall adguard and Intego antivirus
Edit 1: adguard is not the cause... trying intego AV now.
Edit 2: uninstalling Intego antivirus solved the problem guys.
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I specially installed Chrome only to check the issue (didn't have it before), so there are no extensions, history is empty, no cookies and ad blockers present.
But I also have Intego. And there are some periodical Intego messages in the system.log concerning Safari (not sure if they were there before 10.15.1):
Oct 30 09:11:34 ABCs-iMac VirusBarrier Events[556]: dictionaryWithContentsOfURL:error: failed -> Error Domain=NSCocoaErrorDomain Code=257 "Die Datei „com.apple.Safari.plist“ konnte nicht geöffnet werden, da du nicht die Zugriffsrechte hast, um sie anzuzeigen." UserInfo={NSFilePath=/Users/ABC/Library/Containers/com.apple.Safari/Data/Library/Preferences/com.apple.Safari.plist, NSUnderlyingError=0x7ff7f0809830 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}}
So cool to hear you have found the origin of the issue. Big thanks!
But I also have Intego. And there are some periodical Intego messages in the system.log concerning Safari (not sure if they were there before 10.15.1):
Oct 30 09:11:34 ABCs-iMac VirusBarrier Events[556]: dictionaryWithContentsOfURL:error: failed -> Error Domain=NSCocoaErrorDomain Code=257 "Die Datei „com.apple.Safari.plist“ konnte nicht geöffnet werden, da du nicht die Zugriffsrechte hast, um sie anzuzeigen." UserInfo={NSFilePath=/Users/ABC/Library/Containers/com.apple.Safari/Data/Library/Preferences/com.apple.Safari.plist, NSUnderlyingError=0x7ff7f0809830 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}}
So cool to hear you have found the origin of the issue. Big thanks!
Nothing... I’m trying to download an reinstall Intego to see if it works better or not...
I had the same problem as the rest of you after the latest update, but with some serious headscratching I tracked it down to Intego NetBarrier and I found that by turning the firewall protection OFF everything was back to normal without the need for any re-intallations of any software. I then contacted Intego and they informed me about 3 hours ago that they are aware of this issue and that they are working on a fix. They confirmed that disabling NetBarrier was the short term solution until they fix it. Hope this helps you all and perhaps switching OFF any type of firewall that you may have running will solve the issue for even more people.
I had an email late last night from Intego informing me that they have released an update to NetBarrier (v 10.9.9) and that this should fix the issue. Initially when I installed it and switch the Protection back ON all looked fine and I was back surfing at full speed. This morning I opened NetBarrier to discover that all my previous rules have disappeared and that there is no way to add rules or revert to my original set because that pane is showing Disabled. So this is not a fix from Intego, it is a way to buy them more time to sort it out properly. I emailed them again asking WTF but so far I have not had a reply. In conclusion, this means that NetBarrier is currently NOT protecting me/you and is as much use as the proverbial chocolate fireguard (pun intended). I will post again should Intego reply to my query.
Here is the latest reply as of 12:00 - 31/10/2019 from Intego regarding this issue.
Dear Intego Customer,
As a first step after 10.15.1 update issue, our development team worked to circumscribe the network connections slowdowns. They achieved this by temporarily disabling the application rules, which is the component in conflict with 10.15.1.
That's why the right pane of Applications tab is disabled
As you may notice NetBarrier firewall is still active.
We sincerely apologize for this situation, and thank you for your patience while we work to restore full protection.
Sincerely,
The Intego European Support Team.
Not quite out of the woods yet folks, watch this space......
I had an email late last night from Intego informing me that they have released an update to NetBarrier (v 10.9.9) and that this should fix the issue. Initially when I installed it and switch the Protection back ON all looked fine and I was back surfing at full speed. This morning I opened NetBarrier to discover that all my previous rules have disappeared and that there is no way to add rules or revert to my original set because that pane is showing Disabled. So this is not a fix from Intego, it is a way to buy them more time to sort it out properly. I emailed them again asking WTF but so far I have not had a reply. In conclusion, this means that NetBarrier is currently NOT protecting me/you and is as much use as the proverbial chocolate fireguard (pun intended). I will post again should Intego reply to my query.
Here is the latest reply as of 12:00 - 31/10/2019 from Intego regarding this issue.
Dear Intego Customer,
As a first step after 10.15.1 update issue, our development team worked to circumscribe the network connections slowdowns. They achieved this by temporarily disabling the application rules, which is the component in conflict with 10.15.1.
That's why the right pane of Applications tab is disabled
As you may notice NetBarrier firewall is still active.
We sincerely apologize for this situation, and thank you for your patience while we work to restore full protection.
Sincerely,
The Intego European Support Team.
Not quite out of the woods yet folks, watch this space......
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Yes you’re perfectly right ! That’s what I was checking
Disabling netbarrier and reboot the Mac solved the problem.
No need to uninstall guys.
Thanks !
Franck
Just been talking to intego and they have confirmed it’s a problem...
[automerge]1572444912[/automerge]
they said...We are aware of the issue and I apologize for the situation. We're working on an update to fix whatever caused the error in the macOS Catalina 10.15.1 update. It is not clear at this time if the error will need to be fixed with a NetBarrier update, a macOS Catalina update from Apple, or possibly both. For now, please disable NetBarrier to prevent the problem.
I had to reboot but now all seems well here....well done everyone, and thanks for the help!
[automerge]1572444912[/automerge]
they said...We are aware of the issue and I apologize for the situation. We're working on an update to fix whatever caused the error in the macOS Catalina 10.15.1 update. It is not clear at this time if the error will need to be fixed with a NetBarrier update, a macOS Catalina update from Apple, or possibly both. For now, please disable NetBarrier to prevent the problem.
I had to reboot but now all seems well here....well done everyone, and thanks for the help!
I did a clean instal (10.15.1) last night and I experienced that issue that you mention with Safari, but this morning is a little faster than yesterday, still is slower than the previous update (10.15.0).
Hi, I had this issue earlier on and I also use intego. I discovered after a lot of testing that if I go to system preferences > security and give safari full disk access it resolved the issue for me. Meaning that I could leave netbarrier and virusbarrier running.
No idea why it works - but it does. Glad to hear that Intego are looking into this.
No idea why it works - but it does. Glad to hear that Intego are looking into this.
I also had this problem after installing 10.15.1 on my imac(late 2012). After reading this post I also removed intego AV and problem seems to be solved!