iPad Pro CAUTION! New iPad Pro 11” (Glass Screen Protector) Issues

Discussion in 'iPad' started by 1071318, Nov 7, 2018.

  1. 1071318 macrumors 6502a

    1071318

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    Mar 7, 2017
    #1
    Just a word of caution. Do NOT try and use any of the glass screen protectors currently available for the new iPad Pros. The touch response becomes SERIOUSLY wonky. It is so bad I thought I had a hardware issue with my brand new 11" iPad Pro.
     
  2. Freakonomics101 macrumors 68000

    Freakonomics101

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    Nov 6, 2014
    #2
    Where did you get yours? At the Apple store or somewhere else?
     
  3. tobefirst macrumors 68040

    tobefirst

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    #3
    You've tried them all? Or you tried one and expanded your results to include all of them?
     
  4. 1071318, Nov 7, 2018
    Last edited: Nov 7, 2018

    1071318 thread starter macrumors 6502a

    1071318

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    #4
    I have tried 2 respectable brands that I have always bought on Amazon and they both behaved the same way. As an engineer of 20 years, this is enough for me to deduct that none of the current offerings are going to work, and that most likely Apple has implemented something in the touch screen that is causing this behavior. Thanks!
    --- Post Merged, Nov 7, 2018 ---
    The Apple store does not sell any. Which also says something.
    --- Post Merged, Nov 7, 2018 ---
    Are you using one on a new iPP?
     
  5. leebroath macrumors 6502

    leebroath

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    Scotland
    #5
    I’m from the UK and purhsed one type on Amazon

    As soon as there is a greasy mark from my finger I can’t scroll the page up or down, this is the screen protectors fault
     
  6. 1071318 thread starter macrumors 6502a

    1071318

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    #6
    I noticed all sorts of missed touch responses myself. Inability to scroll or type.
     
  7. derdante macrumors newbie

    Joined:
    Jun 9, 2008
    #7
    Can confirm these issues as well. Bought some screen protectors that had very good reviews in the past for the Pro models and they are unusable. Scrolling would get really unresponsive and pinch to zoom wouldn’t work at all if the fingers were too close together.
     
  8. jamies90 macrumors regular

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    May 24, 2009
    Location:
    London, UK
    #8
    I’m glad I’m not the only one. I prepurchased some from Amazon UK ready for today. Once installed FaceID has stopped working with an error of ‘camera covered’ appearing. Touch response is also poor. After looking at the reviews of the ones I purchased and similar models, I agree, it sounds like they’re all having problems.
     
  9. Royksöpp macrumors 6502a

    Royksöpp

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    Nov 4, 2013
    #9
    I only use film protectors. So much easier to install and replace.
     
  10. Lobwedgephil macrumors 68040

    Lobwedgephil

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    #10
    Interesting, wonder what Apple changed.
     
  11. 1071318 thread starter macrumors 6502a

    1071318

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    Mar 7, 2017
    #11
    Yes, Apple has changed something in the technology of these new screens that right now makes screen protectors a no go. I suspect this is going to go viral soon. I feel very sorry for all the trusted glass screen protector manufacturers on Amazon right now. Yikes!
    --- Post Merged, Nov 7, 2018 ---
    Can you recommend one for the 11”? I just ordered one myself off Amazon. Hoping it won’t cause the issues glass does.
     
  12. tekchic macrumors 65816

    tekchic

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    Apr 19, 2010
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    Phoenix, AZ
    #12
    Yikes. Mine just arrived yesterday and I had planned to apply it tonight. I think I tossed the envelope out in the trash already so I can't return it. Wonder what they changed - I've been using tempered glass screen protectors for years on iPad and iPhone.

    Even on my 12.9" and 9.7" Pro's I could use the Pencil just fine with a glass protector. Bummer.
     
  13. leebroath macrumors 6502

    leebroath

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    #13
    From what I can see in the UK there are no film type protectors at present,

    that always changes tho a week or so later once the companies get the correct dimensions
     
  14. 1071318 thread starter macrumors 6502a

    1071318

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    Mar 7, 2017
    #14
    Yeah I was bummed out too. I tried two different brands and a total of three different screen protectors. They all caused touch issues.
    --- Post Merged, Nov 7, 2018 ---
    I feel extremely naked without a screen protector on this thing. Not good.
     
  15. leebroath macrumors 6502

    leebroath

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    #15
    I’m keeping my glass protector on until I’m able to order from Mediadevil
     
  16. 1071318 thread starter macrumors 6502a

    1071318

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    #16
    Never heard of them...?
     
  17. LibbyLA macrumors regular

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    Jun 16, 2017
    #17
    I am using an iCarez matte (non-glass) screen protector and am having no issues with touch. There’s a notch in it where the front camera is but Face ID is not working. Doesn’t bother me not to have it working.

    Matte screen protectors do make the display less crisp, but I have fuzzy eyesight so it doesn’t bother me like it does some people.
     
  18. 1071318 thread starter macrumors 6502a

    1071318

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    Mar 7, 2017
    #18
    Having Face ID not working doesn’t bother you!? LOL
     
  19. its93rc macrumors 6502

    its93rc

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    Austin, Texas
    #19
    I got one from Spigen. Has anyone tried that one?
     
  20. 1071318 thread starter macrumors 6502a

    1071318

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    Mar 7, 2017
    #20
    Spigen Glass? Post a link to it, please.
     
  21. its93rc macrumors 6502

    its93rc

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    Austin, Texas
    #21
  22. Bornee35 macrumors regular

    Bornee35

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    May 6, 2013
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    Canada
    #22
    maybe its the IPS technology, longer response time.
    edit: and in combo with why the pencil 2 isn't backwards compatible?
     
  23. stooie3000 macrumors newbie

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    Feb 24, 2014
    #23
  24. 1071318 thread starter macrumors 6502a

    1071318

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    Mar 7, 2017
    #24
    I have the 11”. Have you tried using your iPad with it sitting flat or slightly angled like on an uneven couch? Try scrolling in like Safari and see if you don’t notice some issues.
    --- Post Merged, Nov 7, 2018 ---
    No idea, but whatever it is it sucks. I have noticed that it only behaves weird when sitting almost flat too. As soon as you pick the iPad up and use is vertically it seems to respond fine.
     
  25. LibbyLA macrumors regular

    Joined:
    Jun 16, 2017
    #25
    No, it does not. I get along with it on my Surface Go, it works amazingly well there. If I can get it to work without removing the screen protector, I will. If not, I’m absolutely fine with it not working.
     

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