Yesterday (Tuesday), my second Palm Tungsten C suffered a spontaneous cracking of the screen, much in the same way the one I had before did. The first I had replaced on an extended warranty; this is the last time I am doing business with Palm. I only had this one since August, having had the prior one September 03 - July 04. I have never dropped the Palm, always have taken great care with it. I no longer have an extended warranty and Palm's warranty does not cover the screen, so I don't feel like hassling with the notoriously-awful Palm phonebank to at best get another of the same defective model, apt to die in another seven or eight months. I've not been the only person with the problem. I've given my dock cradle to a family member who still has a working Tungsten C, and put mine in the old electronics drawer. I'll be using my iPod a lot more from here on out, considering as it works.