CCleaner 2.4 suddenly won't open

timfea926 · May 3, 2022

Though I don't love the changes made to CCleaner, I'm very disappointed that out of the blue it won't even start. I tried uninstalling and reinstalling but the problem persists. I'm not a developer by any means so I'm not sure how to interpret the log I pulled from the Console utility:

2022-05-03 15:12:44.219746 (gui/501 [100003]) <Notice>: Bootstrap by launchctl[68847] for /Library/LaunchAgents/com.piriform.ccleaner.plist failed (119: Service is disabled)
2022-05-03 15:12:44.219771 (gui/501 [100003]) <Notice>: exiting bootstrap mode
2022-05-03 15:12:44.234620 (gui/501 [100003]) <Notice>: entering bootstrap mode
2022-05-03 15:12:44.235107 (gui/501 [100003]) <Notice>: Bootstrap by launchctl[68850] for /Library/LaunchAgents/com.piriform.ccleaner.update.plist failed (119: Service is disabled)
2022-05-03 15:12:44.235131 (gui/501 [100003]) <Notice>: exiting bootstrap mode
2022-05-03 15:12:44.244332 (system) <Notice>: entering bootstrap mode
2022-05-03 15:12:44.244847 (system) <Notice>: Enabling service com.piriform.ccleaner.uninstall
2022-05-03 15:12:44.245339 (system) <Notice>: Bootstrap by launchctl[68852] for /Library/LaunchDaemons/com.piriform.ccleaner.uninstall.plist succeeded (0: )
2022-05-03 15:12:44.245366 (system) <Notice>: exiting bootstrap mode
2022-05-03 15:12:44.254498 (system) <Notice>: entering bootstrap mode
2022-05-03 15:12:44.254995 (system) <Notice>: Enabling service com.piriform.ccleaner.update.xpc
2022-05-03 15:12:44.255069 (system) <Notice>: Bootstrap by launchctl[68854] for /Library/LaunchDaemons/com.piriform.ccleaner.update.xpc.plist failed (37: Operation already in progress)
2022-05-03 15:12:44.255084 (system) <Notice>: exiting bootstrap mode
2022-05-03 15:12:44.263244 (system) <Notice>: entering bootstrap mode
2022-05-03 15:12:44.263777 (system) <Notice>: Enabling service com.piriform.ccleaner.services.xpc
2022-05-03 15:12:44.264023 (system) <Notice>: Bootstrap by launchctl[68856] for /Library/LaunchDaemons/com.piriform.ccleaner.services.xpc.plist succeeded (0: )
2022-05-03 15:12:44.264045 (system) <Notice>: exiting bootstrap mode
2022-05-03 15:12:44.271627 (system) <Notice>: entering bootstrap mode
2022-05-03 15:12:44.272121 (system) <Notice>: Enabling service com.piriform.ccleaner.services.submit
2022-05-03 15:12:44.272350 (system) <Notice>: Bootstrap by launchctl[68858] for /Library/LaunchDaemons/com.piriform.ccleaner.services.submit.plist succeeded (0: )
2022-05-03 15:12:44.272373 (system) <Notice>: exiting bootstrap mode
2022-05-03 15:12:44.280358 (system) <Notice>: entering bootstrap mode
2022-05-03 15:12:44.280880 (system) <Notice>: Enabling service com.piriform.ccleaner.engine.xpc
2022-05-03 15:12:44.281209 (system) <Notice>: Bootstrap by launchctl[68860] for /Library/LaunchDaemons/com.piriform.ccleaner.engine.xpc.plist succeeded (0: )
2022-05-03 15:12:44.281232 (system) <Notice>: exiting bootstrap mode
2022-05-03 15:12:44.340595 (system) <Warning>: failed lookup: name = com.apple.mtmd.xpc, flags = 0x8, requestor = install_monitor[68831], error = 3: No such process
2022-05-03 15:12:47.299767 (gui/501/com.apple.mdmclient.agent) <Notice>: internal event: WILL_SPAWN, code = 0
2022-05-03 15:12:47.299789 (gui/501/com.apple.mdmclient.agent) <Notice>: service state: spawn scheduled
2022-05-03 15:12:47.299791 (gui/501/com.apple.mdmclient.agent) <Notice>: service state: spawning
2022-05-03 15:12:47.299810 (gui/501/com.apple.mdmclient.agent) <Notice>: launching: ipc (mach)
2022-05-03 15:12:47.300349 (gui/501/com.apple.mdmclient.agent [68865]) <Notice>: xpcproxy spawned with pid 68865
2022-05-03 15:12:47.300371 (gui/501/com.apple.mdmclient.agent [68865]) <Notice>: internal event: SPAWNED, code = 0
2022-05-03 15:12:47.300376 (gui/501/com.apple.mdmclient.agent [68865]) <Notice>: service state: xpcproxy
2022-05-03 15:12:47.300423 (gui/501/com.apple.mdmclient.agent [68865]) <Notice>: internal event: SOURCE_ATTACH, code = 0
2022-05-03 15:12:47.305450 (gui/501/com.apple.mdmclient.agent [68865]) <Notice>: service state: running
2022-05-03 15:12:47.305467 (gui/501/com.apple.mdmclient.agent [68865]) <Notice>: internal event: INIT, code = 0
2022-05-03 15:12:47.305485 (gui/501/com.apple.mdmclient.agent [68865]) <Notice>: Successfully spawned mdmclient[68865] because ipc (mach)
2022-05-03 15:12:47.347378 (system/com.apple.ManagedClient) <Notice>: internal event: WILL_SPAWN, code = 0
2022-05-03 15:12:47.347395 (system/com.apple.ManagedClient) <Notice>: service state: spawn scheduled
2022-05-03 15:12:47.347398 (system/com.apple.ManagedClient) <Notice>: service state: spawning
2022-05-03 15:12:47.347414 (system/com.apple.ManagedClient) <Notice>: launching: ipc (mach)
2022-05-03 15:12:47.347889 (system/com.apple.ManagedClient [68866]) <Notice>: xpcproxy spawned with pid 68866
2022-05-03 15:12:47.347911 (system/com.apple.ManagedClient [68866]) <Notice>: internal event: SPAWNED, code = 0
2022-05-03 15:12:47.347916 (system/com.apple.ManagedClient [68866]) <Notice>: service state: xpcproxy
2022-05-03 15:12:47.347929 (system/com.apple.ManagedClient [68866]) <Notice>: internal event: SOURCE_ATTACH, code = 0
2022-05-03 15:12:47.351334 (system/com.apple.ManagedClient [68866]) <Notice>: service state: running
2022-05-03 15:12:47.351353 (system/com.apple.ManagedClient [68866]) <Notice>: internal event: INIT, code = 0
2022-05-03 15:12:47.351380 (system/com.apple.ManagedClient [68866]) <Notice>: Successfully spawned ManagedClient[68866] because ipc (mach)
2022-05-03 15:12:48.890906 (system/com.apple.diskimagesiod.3796CE1E-B511-5A31-8EBD-CCDEC6FE1A43 [68813]) <Notice>: exited due to exit(0)
2022-05-03 15:12:48.890925 (system/com.apple.diskimagesiod.3796CE1E-B511-5A31-8EBD-CCDEC6FE1A43 [68813]) <Notice>: service state: exited
2022-05-03 15:12:48.890930 (system/com.apple.diskimagesiod.3796CE1E-B511-5A31-8EBD-CCDEC6FE1A43 [68813]) <Notice>: internal event: EXITED, code = 0
2022-05-03 15:12:48.890935 (system) <Notice>: service inactive: com.apple.diskimagesiod.3796CE1E-B511-5A31-8EBD-CCDEC6FE1A43
2022-05-03 15:12:48.890937 (system) <Notice>: removing service: com.apple.diskimagesiod.3796CE1E-B511-5A31-8EBD-CCDEC6FE1A43
2022-05-03 15:12:48.891084 (system/com.apple.diskimagesiod.3796CE1E-B511-5A31-8EBD-CCDEC6FE1A43 [68813]) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:48.891089 (system/com.apple.diskimagesiod.3796CE1E-B511-5A31-8EBD-CCDEC6FE1A43 [68813]) <Notice>: service state: not running
2022-05-03 15:12:48.979683 (gui/501/application.com.apple.installer.1152921500312163597.1152921500312163602 [68820]) <Notice>: exited due to exit(0)
2022-05-03 15:12:48.979701 (gui/501/application.com.apple.installer.1152921500312163597.1152921500312163602 [68820]) <Notice>: service state: exited
2022-05-03 15:12:48.979705 (gui/501/application.com.apple.installer.1152921500312163597.1152921500312163602 [68820]) <Notice>: internal event: EXITED, code = 0
2022-05-03 15:12:48.979709 (gui/501/application.com.apple.installer.1152921500312163597.1152921500312163602 [68820]) <Notice>: job state = exited
2022-05-03 15:12:48.979736 (gui/501 [100003]) <Notice>: service inactive: application.com.apple.installer.1152921500312163597.1152921500312163602
2022-05-03 15:12:48.979740 (gui/501/application.com.apple.installer.1152921500312163597.1152921500312163602 [68820]) <Notice>: service state: not running
2022-05-03 15:12:48.979750 (pid/68820 [Installer]) <Notice>: shutting down
2022-05-03 15:12:48.979753 (pid/68820 [Installer]) <Notice>: removing active service: com.apple.MTLCompilerService.B8A2C28D-0635-4D66-8728-9E59E119CECF
2022-05-03 15:12:48.979777 (pid/68820/com.apple.MTLCompilerService.B8A2C28D-0635-4D66-8728-9E59E119CECF [68826]) <Notice>: signaled service: Killed: 9
2022-05-03 15:12:48.979781 (pid/68820/com.apple.MTLCompilerService.B8A2C28D-0635-4D66-8728-9E59E119CECF [68826]) <Notice>: service state: SIGKILLed
2022-05-03 15:12:48.979796 (pid/68820/com.apple.MTLCompilerService.B8A2C28D-0635-4D66-8728-9E59E119CECF [68826]) <Notice>: scheduling cleanup in 3 sec after sending Killed: 9
2022-05-03 15:12:48.979834 (pid/68820/com.apple.imfoundation.IMRemoteURLConnectionAgent) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:48.979875 (pid/68820/com.apple.WebKit.WebAuthn) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:48.979883 (pid/68820/com.apple.sidecar.DisplayMarkup) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:48.979889 (pid/68820/com.apple.WebKit.WebContent) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:48.979894 (pid/68820/com.apple.MTLCompilerService) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:48.979898 (pid/68820/com.apple.audio.AUHostingService.x86-64) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:48.979906 (pid/68820/com.apple.InstallerRemotePluginService.x86_64) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:48.979915 (pid/68820/com.apple.WebKit.GPU) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:48.979921 (pid/68820/com.apple.audio.AUHostingService.arm64e) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:48.979926 (pid/68820/com.apple.quicklook.satellite) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:48.979931 (pid/68820/com.apple.InstallerRemotePluginService.arm64) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:48.979939 (pid/68820/com.apple.WebKit.Networking) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:48.979944 (pid/68820/com.apple.quicklook.externalSatellite.x86_64) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:48.979948 (pid/68820/com.apple.audio.Core-Audio-Driver-Service.helper) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:48.979952 (pid/68820/com.apple.WebKit.WebContent.Development) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:48.979955 (pid/68820/com.apple.audio.Core-Audio-Driver-Service) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:48.979958 (pid/68820/com.apple.WebKit.WebContent.CaptivePortal) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:48.979962 (pid/68820/com.apple.quicklook.externalSatellite.arm64) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:48.985421 (pid/68820/com.apple.MTLCompilerService.B8A2C28D-0635-4D66-8728-9E59E119CECF [68826]) <Notice>: exited due to SIGKILL | sent by launchd[1] during teardown of process-scoped services after host exited
2022-05-03 15:12:48.985428 (pid/68820/com.apple.MTLCompilerService.B8A2C28D-0635-4D66-8728-9E59E119CECF [68826]) <Notice>: service state: exited
2022-05-03 15:12:48.985434 (pid/68820/com.apple.MTLCompilerService.B8A2C28D-0635-4D66-8728-9E59E119CECF [68826]) <Notice>: internal event: EXITED, code = 0
2022-05-03 15:12:48.985438 (pid/68820 [Installer]) <Notice>: service inactive: com.apple.MTLCompilerService.B8A2C28D-0635-4D66-8728-9E59E119CECF
2022-05-03 15:12:48.985462 (pid/68820/com.apple.MTLCompilerService.B8A2C28D-0635-4D66-8728-9E59E119CECF [68826]) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:48.985465 (pid/68820 [Installer]) <Notice>: cleaning up
2022-05-03 15:12:48.985470 (pid/68820/com.apple.MTLCompilerService.B8A2C28D-0635-4D66-8728-9E59E119CECF [68826]) <Notice>: service state: not running
2022-05-03 15:12:48.985490 (pid/68826 [MTLCompilerServ]) <Notice>: shutting down
2022-05-03 15:12:48.985496 (pid/68826/com.apple.MTLCompilerService) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:48.985508 (pid/68826 [MTLCompilerServ]) <Notice>: cleaning up
2022-05-03 15:12:48.985514 (system) <Notice>: removing child: pid/68820
2022-05-03 15:12:48.985524 (system) <Notice>: removing child: pid/68826
2022-05-03 15:12:48.991133 <Notice>: Flushed 41 logs [limit: 20]
2022-05-03 15:12:48.988497 (gui/501/application.com.apple.installer.1152921500312163597.1152921500312163602) <Notice>: removing job: caller = runningboardd
2022-05-03 15:12:48.988502 (gui/501 [100003]) <Notice>: removing service: application.com.apple.installer.1152921500312163597.1152921500312163602
2022-05-03 15:12:48.988595 (gui/501/application.com.apple.installer.1152921500312163597.1152921500312163602) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:48.988599 (gui/501/application.com.apple.installer.1152921500312163597.1152921500312163602) <Notice>: job state = removed
2022-05-03 15:12:49.243886 (system) <Warning>: failed lookup: name = com.sophos.xpc.broker, flags = 0x8, requestor = com.sophos.endp[314], error = 3: No such process
2022-05-03 15:12:49.882074 (user/502/com.apple.pluginkit.pkd) <Notice>: service state: spawning
2022-05-03 15:12:49.882108 (user/502/com.apple.pluginkit.pkd) <Notice>: launching: ipc (mach)
2022-05-03 15:12:49.882681 (user/502/com.apple.pluginkit.pkd [68871]) <Notice>: xpcproxy spawned with pid 68871
2022-05-03 15:12:49.882706 (user/502/com.apple.pluginkit.pkd [68871]) <Notice>: internal event: SPAWNED, code = 0
2022-05-03 15:12:49.882711 (user/502/com.apple.pluginkit.pkd [68871]) <Notice>: service state: xpcproxy
2022-05-03 15:12:49.882715 (user/502/com.apple.pluginkit.pkd [68871]) <Notice>: deferred event: domain spawn response: 0
2022-05-03 15:12:49.882722 (user/502/com.apple.pluginkit.pkd [68871]) <Notice>: internal event: SOURCE_ATTACH, code = 0
2022-05-03 15:12:49.887878 (user/502/com.apple.pluginkit.pkd [68871]) <Notice>: service state: running
2022-05-03 15:12:49.887895 (user/502/com.apple.pluginkit.pkd [68871]) <Notice>: internal event: INIT, code = 0
2022-05-03 15:12:49.887913 (user/502/com.apple.pluginkit.pkd [68871]) <Notice>: Successfully spawned pkd[68871] because ipc (mach)
2022-05-03 15:12:49.905284 (user/502/com.apple.pluginkit.pkd [68871]) <Notice>: exited due to exit(1)
2022-05-03 15:12:49.905301 (user/502/com.apple.pluginkit.pkd [68871]) <Notice>: service state: exited
2022-05-03 15:12:49.905307 (user/502/com.apple.pluginkit.pkd [68871]) <Notice>: internal event: EXITED, code = 0
2022-05-03 15:12:49.905311 (user/502) <Notice>: service inactive: com.apple.pluginkit.pkd
2022-05-03 15:12:49.905328 (user/502/com.apple.pluginkit.pkd [68871]) <Notice>: service state: not running
2022-05-03 15:12:49.905345 (user/502/com.apple.pluginkit.pkd) <Notice>: Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
2022-05-03 15:12:49.905362 (user/502/com.apple.pluginkit.pkd) <Notice>: internal event: WILL_SPAWN, code = 0
2022-05-03 15:12:49.905391 (user/502/com.apple.pluginkit.pkd) <Notice>: service state: spawn scheduled
2022-05-03 15:12:49.905394 (user/502/com.apple.pluginkit.pkd) <Notice>: service throttled by 10 seconds
2022-05-03 15:12:51.462732 (gui/501/com.apple.DiagnosticsReporter) <Notice>: service state: spawning
2022-05-03 15:12:51.462788 (gui/501/com.apple.DiagnosticsReporter) <Notice>: launching: xpc event
2022-05-03 15:12:51.463608 (gui/501/com.apple.DiagnosticsReporter [68872]) <Notice>: xpcproxy spawned with pid 68872
2022-05-03 15:12:51.463638 (gui/501/com.apple.DiagnosticsReporter [68872]) <Notice>: internal event: SPAWNED, code = 0
2022-05-03 15:12:51.463645 (gui/501/com.apple.DiagnosticsReporter [68872]) <Notice>: service state: xpcproxy
2022-05-03 15:12:51.463651 (gui/501/com.apple.DiagnosticsReporter [68872]) <Notice>: deferred event: domain spawn response: 0
2022-05-03 15:12:51.463660 (gui/501/com.apple.DiagnosticsReporter [68872]) <Notice>: internal event: SOURCE_ATTACH, code = 0
2022-05-03 15:12:51.469402 (gui/501/com.apple.DiagnosticsReporter [68872]) <Notice>: service state: running
2022-05-03 15:12:51.469419 (gui/501/com.apple.DiagnosticsReporter [68872]) <Notice>: internal event: INIT, code = 0
2022-05-03 15:12:51.469423 (gui/501/com.apple.DiagnosticsReporter [68872]) <Notice>: job state = running
2022-05-03 15:12:51.469440 (gui/501/com.apple.DiagnosticsReporter [68872]) <Notice>: Successfully spawned Diagnostics Reporter[68872] because xpc event
2022-05-03 15:12:51.577466 (gui/501/com.apple.DiagnosticsReporter [68872]) <Notice>: exited due to exit(0)
2022-05-03 15:12:51.577486 (gui/501/com.apple.DiagnosticsReporter [68872]) <Notice>: service state: exited
2022-05-03 15:12:51.577491 (gui/501/com.apple.DiagnosticsReporter [68872]) <Notice>: internal event: EXITED, code = 0
2022-05-03 15:12:51.577495 (gui/501/com.apple.DiagnosticsReporter [68872]) <Notice>: job state = exited
2022-05-03 15:12:51.577521 (gui/501 [100003]) <Notice>: service inactive: com.apple.DiagnosticsReporter
2022-05-03 15:12:51.577538 (gui/501/com.apple.DiagnosticsReporter [68872]) <Notice>: service state: not running
2022-05-03 15:12:51.577545 (gui/501/com.apple.DiagnosticsReporter) <Notice>: Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
2022-05-03 15:12:51.577560 (gui/501/com.apple.DiagnosticsReporter) <Notice>: internal event: WILL_SPAWN, code = 0
2022-05-03 15:12:51.577568 (gui/501/com.apple.DiagnosticsReporter) <Notice>: service state: spawn scheduled
2022-05-03 15:12:51.577571 (gui/501/com.apple.DiagnosticsReporter) <Notice>: service throttled by 10 seconds
2022-05-03 15:12:52.226133 (system/com.apple.security.authhost.00000000-0000-0000-0000-0000000186A3 [68829]) <Notice>: exited due to exit(0)
2022-05-03 15:12:52.226154 (system/com.apple.security.authhost.00000000-0000-0000-0000-0000000186A3 [68829]) <Notice>: service state: exited
2022-05-03 15:12:52.226160 (system/com.apple.security.authhost.00000000-0000-0000-0000-0000000186A3 [68829]) <Notice>: internal event: EXITED, code = 0
2022-05-03 15:12:52.226164 (system) <Notice>: service inactive: com.apple.security.authhost.00000000-0000-0000-0000-0000000186A3
2022-05-03 15:12:52.226184 (system/com.apple.security.authhost.00000000-0000-0000-0000-0000000186A3 [68829]) <Notice>: service state: not running
2022-05-03 15:12:52.235024 (gui/501/com.apple.security.agent [68827]) <Notice>: exited due to exit(0)
2022-05-03 15:12:52.235038 (gui/501/com.apple.security.agent [68827]) <Notice>: service state: exited
2022-05-03 15:12:52.235043 (gui/501/com.apple.security.agent [68827]) <Notice>: internal event: EXITED, code = 0
2022-05-03 15:12:52.235046 (gui/501/com.apple.security.agent [68827]) <Notice>: job state = exited
2022-05-03 15:12:52.235075 (gui/501 [100003]) <Notice>: service inactive: com.apple.security.agent
2022-05-03 15:12:52.235094 (gui/501/com.apple.security.agent [68827]) <Notice>: service state: not running
2022-05-03 15:12:52.235103 (pid/68827 [SecurityAgent]) <Notice>: shutting down
2022-05-03 15:12:52.235111 (pid/68827/com.apple.MTLCompilerService) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:52.235120 (pid/68827/com.apple.audio.AUHostingService.x86-64) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:52.235126 (pid/68827/com.apple.audio.AUHostingService.arm64e) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:52.235132 (pid/68827/com.apple.audio.Core-Audio-Driver-Service.helper) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:52.235138 (pid/68827/com.apple.audio.Core-Audio-Driver-Service) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:52.235196 (pid/68827 [SecurityAgent]) <Notice>: cleaning up
2022-05-03 15:12:52.235204 (system) <Notice>: removing child: pid/68827
2022-05-03 15:12:55.457765 (gui/501/com.apple.DiagnosticsReporter) <Notice>: cannot spawn: service is throttled
2022-05-03 15:12:55.457817 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270) <Notice>: internal event: WILL_SPAWN, code = 0
2022-05-03 15:12:55.457823 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270) <Notice>: service state: spawn scheduled
2022-05-03 15:12:55.457826 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270) <Notice>: service state: spawning
2022-05-03 15:12:55.457947 <Notice>: Coalition Cache Evicted: app<application.com.systweak.diskcleanpro.12908242810.12908242832(501)> [7724]
2022-05-03 15:12:55.458033 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270) <Notice>: launching: non-ipc demand
2022-05-03 15:12:55.458511 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270 [68873]) <Notice>: xpcproxy spawned with pid 68873
2022-05-03 15:12:55.458534 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270 [68873]) <Notice>: internal event: SPAWNED, code = 0
2022-05-03 15:12:55.458539 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270 [68873]) <Notice>: service state: xpcproxy
2022-05-03 15:12:55.458590 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270 [68873]) <Notice>: internal event: SOURCE_ATTACH, code = 0
2022-05-03 15:12:55.471021 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270 [68873]) <Notice>: service state: running
2022-05-03 15:12:55.471040 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270 [68873]) <Notice>: internal event: INIT, code = 0
2022-05-03 15:12:55.471045 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270 [68873]) <Notice>: job state = running
2022-05-03 15:12:55.471085 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270 [68873]) <Notice>: Successfully spawned CCleaner[68873] because non-ipc demand
2022-05-03 15:12:57.485029 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270 [68873]) <Notice>: exited due to exit(1)
2022-05-03 15:12:57.485046 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270 [68873]) <Notice>: service state: exited
2022-05-03 15:12:57.485051 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270 [68873]) <Notice>: internal event: EXITED, code = 0
2022-05-03 15:12:57.485056 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270 [68873]) <Notice>: job state = exited
2022-05-03 15:12:57.485085 (gui/501 [100003]) <Notice>: service inactive: application.com.piriform.ccleaner.12908332265.12908332270
2022-05-03 15:12:57.485091 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270 [68873]) <Notice>: service state: not running
2022-05-03 15:12:57.485574 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270) <Notice>: removing job: caller = runningboardd
2022-05-03 15:12:57.485585 (gui/501 [100003]) <Notice>: removing service: application.com.piriform.ccleaner.12908332265.12908332270
2022-05-03 15:12:57.485667 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:12:57.485671 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270) <Notice>: job state = removed
2022-05-03 15:12:59.244677 (system) <Warning>: failed lookup: name = com.sophos.xpc.broker, flags = 0x8, requestor = com.sophos.endp[314], error = 3: No such process
2022-05-03 15:12:59.909494 (user/502/com.apple.pluginkit.pkd) <Notice>: service state: spawning
2022-05-03 15:12:59.909552 (user/502/com.apple.pluginkit.pkd) <Notice>: launching: ipc (mach)
2022-05-03 15:12:59.910761 (user/502/com.apple.pluginkit.pkd [68874]) <Notice>: xpcproxy spawned with pid 68874
2022-05-03 15:12:59.910797 (user/502/com.apple.pluginkit.pkd [68874]) <Notice>: internal event: SPAWNED, code = 0
2022-05-03 15:12:59.910803 (user/502/com.apple.pluginkit.pkd [68874]) <Notice>: service state: xpcproxy
2022-05-03 15:12:59.910809 (user/502/com.apple.pluginkit.pkd [68874]) <Notice>: deferred event: domain spawn response: 0
2022-05-03 15:12:59.910819 (user/502/com.apple.pluginkit.pkd [68874]) <Notice>: internal event: SOURCE_ATTACH, code = 0
2022-05-03 15:12:59.916321 (user/502/com.apple.pluginkit.pkd [68874]) <Notice>: service state: running
2022-05-03 15:12:59.916340 (user/502/com.apple.pluginkit.pkd [68874]) <Notice>: internal event: INIT, code = 0
2022-05-03 15:12:59.916358 (user/502/com.apple.pluginkit.pkd [68874]) <Notice>: Successfully spawned pkd[68874] because ipc (mach)
2022-05-03 15:12:59.930407 (user/502/com.apple.pluginkit.pkd [68874]) <Notice>: exited due to exit(1)
2022-05-03 15:12:59.930424 (user/502/com.apple.pluginkit.pkd [68874]) <Notice>: service state: exited
2022-05-03 15:12:59.930429 (user/502/com.apple.pluginkit.pkd [68874]) <Notice>: internal event: EXITED, code = 0
2022-05-03 15:12:59.930433 (user/502) <Notice>: service inactive: com.apple.pluginkit.pkd
2022-05-03 15:12:59.930449 (user/502/com.apple.pluginkit.pkd [68874]) <Notice>: service state: not running
2022-05-03 15:12:59.930466 (user/502/com.apple.pluginkit.pkd) <Notice>: Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
2022-05-03 15:12:59.930481 (user/502/com.apple.pluginkit.pkd) <Notice>: internal event: WILL_SPAWN, code = 0
2022-05-03 15:12:59.930487 (user/502/com.apple.pluginkit.pkd) <Notice>: service state: spawn scheduled
2022-05-03 15:12:59.930490 (user/502/com.apple.pluginkit.pkd) <Notice>: service throttled by 10 seconds
2022-05-03 15:13:01.581088 (gui/501/com.apple.DiagnosticsReporter) <Notice>: service state: spawning
2022-05-03 15:13:01.581130 (gui/501/com.apple.DiagnosticsReporter) <Notice>: launching: xpc event
2022-05-03 15:13:01.582086 (gui/501/com.apple.DiagnosticsReporter [68875]) <Notice>: xpcproxy spawned with pid 68875
2022-05-03 15:13:01.582120 (gui/501/com.apple.DiagnosticsReporter [68875]) <Notice>: internal event: SPAWNED, code = 0
2022-05-03 15:13:01.582127 (gui/501/com.apple.DiagnosticsReporter [68875]) <Notice>: service state: xpcproxy
2022-05-03 15:13:01.582133 (gui/501/com.apple.DiagnosticsReporter [68875]) <Notice>: deferred event: domain spawn response: 0
2022-05-03 15:13:01.582142 (gui/501/com.apple.DiagnosticsReporter [68875]) <Notice>: internal event: SOURCE_ATTACH, code = 0
2022-05-03 15:13:01.587776 (gui/501/com.apple.DiagnosticsReporter [68875]) <Notice>: service state: running
2022-05-03 15:13:01.587794 (gui/501/com.apple.DiagnosticsReporter [68875]) <Notice>: internal event: INIT, code = 0
2022-05-03 15:13:01.587799 (gui/501/com.apple.DiagnosticsReporter [68875]) <Notice>: job state = running
2022-05-03 15:13:01.587818 (gui/501/com.apple.DiagnosticsReporter [68875]) <Notice>: Successfully spawned Diagnostics Reporter[68875] because xpc event
2022-05-03 15:13:01.695929 (gui/501/com.apple.DiagnosticsReporter [68875]) <Notice>: exited due to exit(0)
2022-05-03 15:13:01.695946 (gui/501/com.apple.DiagnosticsReporter [68875]) <Notice>: service state: exited
2022-05-03 15:13:01.695951 (gui/501/com.apple.DiagnosticsReporter [68875]) <Notice>: internal event: EXITED, code = 0
2022-05-03 15:13:01.695955 (gui/501/com.apple.DiagnosticsReporter [68875]) <Notice>: job state = exited
2022-05-03 15:13:01.695981 (gui/501 [100003]) <Notice>: service inactive: com.apple.DiagnosticsReporter
2022-05-03 15:13:01.696000 (gui/501/com.apple.DiagnosticsReporter [68875]) <Notice>: service state: not running
2022-05-03 15:13:01.696008 (gui/501/com.apple.DiagnosticsReporter) <Notice>: Service only ran for 0 seconds. Pushing respawn out by 10 seconds.
2022-05-03 15:13:01.696024 (gui/501/com.apple.DiagnosticsReporter) <Notice>: internal event: WILL_SPAWN, code = 0
2022-05-03 15:13:01.696052 (gui/501/com.apple.DiagnosticsReporter) <Notice>: service state: spawn scheduled
2022-05-03 15:13:01.696056 (gui/501/com.apple.DiagnosticsReporter) <Notice>: service throttled by 10 seconds
2022-05-03 15:13:01.696700 (gui/501/com.apple.DiagnosticsReporter) <Notice>: job is not monitored, can't poll
2022-05-03 15:13:02.716021 (gui/501/com.apple.DiagnosticsReporter) <Notice>: cannot spawn: service is throttled
2022-05-03 15:13:02.716070 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270) <Notice>: internal event: WILL_SPAWN, code = 0
2022-05-03 15:13:02.716074 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270) <Notice>: service state: spawn scheduled
2022-05-03 15:13:02.716077 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270) <Notice>: service state: spawning
2022-05-03 15:13:02.716098 <Notice>: Coalition Cache Hit: app<application.com.piriform.ccleaner.12908332265.12908332270(501)> [7874]
2022-05-03 15:13:02.716186 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270) <Notice>: launching: non-ipc demand
2022-05-03 15:13:02.716695 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270 [68876]) <Notice>: xpcproxy spawned with pid 68876
2022-05-03 15:13:02.716717 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270 [68876]) <Notice>: internal event: SPAWNED, code = 0
2022-05-03 15:13:02.716721 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270 [68876]) <Notice>: service state: xpcproxy
2022-05-03 15:13:02.716767 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270 [68876]) <Notice>: internal event: SOURCE_ATTACH, code = 0
2022-05-03 15:13:02.721274 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270 [68876]) <Notice>: service state: running
2022-05-03 15:13:02.721291 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270 [68876]) <Notice>: internal event: INIT, code = 0
2022-05-03 15:13:02.721295 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270 [68876]) <Notice>: job state = running
2022-05-03 15:13:02.721331 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270 [68876]) <Notice>: Successfully spawned CCleaner[68876] because non-ipc demand
2022-05-03 15:13:02.819171 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270 [68876]) <Notice>: exited due to exit(1)
2022-05-03 15:13:02.819191 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270 [68876]) <Notice>: service state: exited
2022-05-03 15:13:02.819197 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270 [68876]) <Notice>: internal event: EXITED, code = 0
2022-05-03 15:13:02.819201 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270 [68876]) <Notice>: job state = exited
2022-05-03 15:13:02.819228 (gui/501 [100003]) <Notice>: service inactive: application.com.piriform.ccleaner.12908332265.12908332270
2022-05-03 15:13:02.819233 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270 [68876]) <Notice>: service state: not running
2022-05-03 15:13:02.819775 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270) <Notice>: removing job: caller = runningboardd
2022-05-03 15:13:02.819780 (gui/501 [100003]) <Notice>: removing service: application.com.piriform.ccleaner.12908332265.12908332270
2022-05-03 15:13:02.819864 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270) <Notice>: internal event: PETRIFIED, code = 0
2022-05-03 15:13:02.819868 (gui/501/application.com.piriform.ccleaner.12908332265.12908332270) <Notice>: job state = removed
2022-05-03 15:13:03.095190 (gui/501/com.apple.photoanalysisd [57539]) <Notice>: exited due to exit(0)
2022-05-03 15:13:03.095205 (gui/501/com.apple.photoanalysisd [57539]) <Notice>: service state: exited
2022-05-03 15:13:03.095209 (gui/501/com.apple.photoanalysisd [57539]) <Notice>: internal event: EXITED, code = 0
2022-05-03 15:13:03.095213 (gui/501/com.apple.photoanalysisd [57539]) <Notice>: job state = exited
2022-05-03 15:13:03.095243 (gui/501 [100003]) <Notice>: service inactive: com.apple.photoanalysisd
2022-05-03 15:13:03.095264 (gui/501/com.apple.photoanalysisd [57539]) <Notice>: service state: not running
2022-05-03 15:13:03.095273 (pid/57539 [photoanalysisd]) <Notice>: shutting down
2022-05-03 15:13:03.095277 (pid/57539 [photoanalysisd]) <Notice>: removing active service: com.apple.audio.SandboxHelper
2022-05-03 15:13:03.095297 (pid/57539/com.apple.audio.SandboxHelper [58461]) <Notice>: signaled service: Killed: 9
2022-05-03 15:13:03.095300 (pid/57539/com.apple.audio.SandboxHelper [58461]) <Notice>: service state: SIGKILLed
2022-05-03 15:13:03.095305 (pid/57539/com.apple.audio.SandboxHelper [58461]) <Notice>: scheduling cleanup in 3 sec after sending Killed: 9

Would love it if a skilled developer can help me understand this log and why this app simply fails to open. Any help is much appreciated!

bogdanw · May 4, 2022

What I notice from that log are the
two LaunchAgents
/Library/LaunchAgents/com.piriform.ccleaner.plist
/Library/LaunchAgents/com.piriform.ccleaner.update.plist
and four LaunchDaemons!
/Library/LaunchDaemons/com.piriform.ccleaner.uninstall.plist
/Library/LaunchDaemons/com.piriform.ccleaner.update.xpc.plist
/Library/LaunchDaemons/com.piriform.ccleaner.services.xpc.plist
/Library/LaunchDaemons/com.piriform.ccleaner.services.submit.plist
/Library/LaunchDaemons/com.piriform.ccleaner.engine.xpc.plist

Do you really need this garbage on your system?

Try OnyX instead https://titanium-software.fr/en/onyx.html

CTHarrryH · May 4, 2022

I disliked version 2x so much I re-installed version 1 back when 2 came out and it seems to still run fine.

timfea926 · May 6, 2022

bogdanw said:
What I notice from that log are the
two LaunchAgents
/Library/LaunchAgents/com.piriform.ccleaner.plist
/Library/LaunchAgents/com.piriform.ccleaner.update.plist
and four LaunchDaemons!
/Library/LaunchDaemons/com.piriform.ccleaner.uninstall.plist
/Library/LaunchDaemons/com.piriform.ccleaner.update.xpc.plist
/Library/LaunchDaemons/com.piriform.ccleaner.services.xpc.plist
/Library/LaunchDaemons/com.piriform.ccleaner.services.submit.plist
/Library/LaunchDaemons/com.piriform.ccleaner.engine.xpc.plist

Do you really need this garbage on your system?

Try OnyX instead https://titanium-software.fr/en/onyx.html

Thanks, I deleted all of those but problem still exists. I found more details related to my problem but I'm not sure what it means...would you happen to be able to interpret this for me?

Here's what the free EtreCheck report said:

Clean up:
    ~/Library/LaunchAgents/com.piriform.CCleaner.SystemMonitor.plist
        /Applications/CCleaner.app/Contents/MacOS/CCleanerSystemMonitor.app/Contents/MacOS/CCleanerSystemMonitor
        Executable not found
    ~/Library/LaunchAgents/com.piriform.CCleaner.BrowserMonitor.plist
        /Applications/CCleaner.app/Contents/MacOS/CCleanerHelper.app/Contents/MacOS/CCleanerHelper
        Executable not found

Diagnostics Information (past 7-30 days):
    2022-05-04 11:56:13 backupd - High CPU Use (2 times)
        Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd
        Details:
            CoreFoundation: *** Terminating app due to uncaught exception 'NSInval
            idArgumentException', reason: '*** -[NSURL initFileURLWithPath:isDirec
            tory:]: nil string parameter'
            libc++abi.dylib: terminating with uncaught exception of type NSExcepti
            on
            libsystem_c.dylib: abort() called

    2022-05-04 10:31:21 CCleanerHelper - Crash (25 times)
        Executable: /Applications/CCleaner.app

Here's what I found in Console:

2022-05-05 23:40:03.324287 (gui/501/com.piriform.CCleaner.BrowserMonitor) <Notice>: cannot spawn: service is in penalty box

timfea926 · May 6, 2022

timfea926 said:
Thanks, I deleted all of those but problem still exists. I found more details related to my problem but I'm not sure what it means...would you happen to be able to interpret this for me?

Here's what the free EtreCheck report said:
Clean up: ~/Library/LaunchAgents/com.piriform.CCleaner.SystemMonitor.plist /Applications/CCleaner.app/Contents/MacOS/CCleanerSystemMonitor.app/Contents/MacOS/CCleanerSystemMonitor Executable not found ~/Library/LaunchAgents/com.piriform.CCleaner.BrowserMonitor.plist /Applications/CCleaner.app/Contents/MacOS/CCleanerHelper.app/Contents/MacOS/CCleanerHelper Executable not found Diagnostics Information (past 7-30 days): 2022-05-04 11:56:13 backupd - High CPU Use (2 times) Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd Details: CoreFoundation: *** Terminating app due to uncaught exception 'NSInval idArgumentException', reason: '*** -[NSURL initFileURLWithPath:isDirec tory:]: nil string parameter' libc++abi.dylib: terminating with uncaught exception of type NSExcepti on libsystem_c.dylib: abort() called 2022-05-04 10:31:21 CCleanerHelper - Crash (25 times) Executable: /Applications/CCleaner.app

Here's what I found in Console:
2022-05-05 23:40:03.324287 (gui/501/com.piriform.CCleaner.BrowserMonitor) <Notice>: cannot spawn: service is in penalty box

Oh and in regards to Onyx, I hate it, especially because it forces you to restart after it cleans. I use CleanMyMacX but it doesn't delete all the useless cache folders that CCleaner is so good at eradicating.

bogdanw · May 6, 2022

timfea926 said:
all the useless cache folders that CCleaner is so good at eradicating.

What exactly are you referring to? What folders?

CTHarrryH · May 6, 2022

Not sure what is happening but have you tried removing the app preferably using one of the apps that remove all the stuff with it. Then re-installing it. If you do make sure you have kept license number and other parameters you use. Not sure if it will help but...

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