I will give Verizon credit for this much - in the place we lived a few years ago, their coverage was absolutely terrible. I had a lot of missed/failed calls and battery life on my phone was in the toilet because the cellular radio was pushing so hard to maintain a signal (and the best I could get was 1x). We complained about it to Verizon and they said they would have to send somebody out to check our coverage before they would waive the ETF and let us out of our contract. I figured they would drag the process out for months (and keep collecting our money), but within 3 days a tech showed up at our property, checked the signal and said "Yep, no problem - the coverage sucks here!". He reported back to Verizon and they allowed us to cancel with a full ETF waiver. We went back to AT&T, who had much better coverage in the area (they were the only cell provider with decent coverage in the area, and even it was EDGE - but at least it was strong and consistent).