Cellular credit zeroing on iPad

Discussion in 'iPad Tips, Help and Troubleshooting' started by PBMB, Mar 29, 2016.

  1. PBMB macrumors regular

    Joined:
    Mar 19, 2015
    #1
    I have a very strange problem with my iPad mini 4. I use prepaid cards to access cellular data. I use it rarely for that purpose and I always monitor its usage. When I am done using the mobile network, I always switch cellular data off and I leave it like that. WiFi access is always enabled and the iPad will pick up the network it already knows once in range.

    I noticed lately twice that for some reason my credit will go to zero while the cellular data access is switched off. I checked through the online services of the carrier and indeed I see that there is no data transfer while the credit goes to zero. The carrier refuses to accept that there is a problem from their side. So my question is this, is it possible for an iPad to establish, without action of my part, a cellular connection and use data without those data to appear in the credit/call history that I see online, even days after? I know it looks like voodoo but I want to be sure that there are no unknown parameters from my side.

    Thanks!
     
  2. mgipe macrumors demi-god

    mgipe

    Joined:
    Oct 6, 2009
    Location:
    CA
    #2
    Go to Settings. Select Cellular Data. Scroll to the bottom and make sure that Wi-fi Assist is turned off.
     
  3. PBMB thread starter macrumors regular

    Joined:
    Mar 19, 2015
    #3
    Thanks for the tip. I checked that and it was turned off. I guess this is the default setting.
     

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