"CEPHtmlEngineHelper" do I need this?

Discussion in 'Digital Photography' started by MiniD3, Mar 29, 2016.

  1. MiniD3 macrumors 6502a

    MiniD3

    Joined:
    Mar 9, 2013
    Location:
    Australia
    #1
    Hi Guys
    I usually do all my PP, (Adobe CC), on an iMac,
    A recent purchase, a refurb 15" MBP i7 16GB to use for an upcoming trip has been heating up,

    I suspect the problem is this "CEPHtmlEngineHelper" which appears to be over working the CPU,
    MBP has become quite hot at times, and once the fan kicked in in a very short space of time

    I have viewed a vid on youtube where it shows how to turn the CEPHtmlEngineHelper off in the Activity monitor, but I'm no geek and don't really know the ramifications if I turn CEPHtmlEngineHelper off and more to the point, I wouldn't know how to turn it back on

    What does CEPHtmlEngineHelper do? and do I really need it?
    ........Gary
     
  2. Apple fanboy macrumors P6

    Apple fanboy

    Joined:
    Feb 21, 2012
    Location:
    Behind the Lens, UK
    #2
    Heating up? How much? A MBP should be reasonably warm as the case acts as a heat sink.
     
  3. MiniD3 thread starter macrumors 6502a

    MiniD3

    Joined:
    Mar 9, 2013
    Location:
    Australia
    #3
    Actually, heated up to the extent that the fan kicked in, quite hot to touch
    Appears to happen to others with MBP and Adobe 2015 CC
    Gary
    (love your glass!)
     
  4. Alexander.Of.Oz macrumors 68000

    Alexander.Of.Oz

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    Adelaide, Australia
  5. MiniD3, Mar 29, 2016
    Last edited: Mar 29, 2016

    MiniD3 thread starter macrumors 6502a

    MiniD3

    Joined:
    Mar 9, 2013
    Location:
    Australia
    #5
    Hi there
    Tks for the link, have actually read that but couldn't follow the directions,
    Found another option that suggested that you can delete them in Activity monitor, had a look at that but not sure how to turn on again if I have to?

    FWIW, got on to Adobe help line this morning,
    Told the guy at the other end the CEP Html Engine was causing a problem with the CPU and overheating the MBP,
    His answer,
    "This is not Adobe therefore I cannot help you"
    I said, "does that mean that you cannot help me?"
    All I got was silence, so it was goodbye from me

    I also got on to Apple help this morning, wow! What a difference that was, nothing was too much trouble and, had a good grasp of english as well!

    .......Gary
     
  6. Alexander.Of.Oz macrumors 68000

    Alexander.Of.Oz

    Joined:
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    Location:
    Adelaide, Australia
    #6
    Restarting the computer restarts the CEPHtmlEngine, according to that thread linked to above.
     
  7. MiniD3 thread starter macrumors 6502a

    MiniD3

    Joined:
    Mar 9, 2013
    Location:
    Australia
    #7
    Much appreciated,
    I must have missed that, thank you,
    I'm almost game to have a try,
    Will run this past my Nikonians comrades and see if its OK
    At least Apple help said that it will not affect any Apple operation
    ......Gary
     
  8. Apple fanboy macrumors P6

    Apple fanboy

    Joined:
    Feb 21, 2012
    Location:
    Behind the Lens, UK
    #8
    Thanks. It's well used but well loved.
     
  9. MiniD3 thread starter macrumors 6502a

    MiniD3

    Joined:
    Mar 9, 2013
    Location:
    Australia
    #9
    Tks Guys,
    I'm back! I think?
    My ISP hasn't been providing the last few days, Alexander would know where I'm coming from
    Even today its dropping out? They promise it will be all good tomorrow!
    I do have a beard, I do live on an island, (albeit, a big one!:))
    So, after I stepped out if the castaway character,
    I haven't been having any problems
    What has changed?
    First I re-allocated the memory in PS to 80%, while I was running PS and LR at the same time,
    I deleted the CEPHtmlEngine by highlighting it in the Activity Monitor, then clicked the x which stopped it working,
    as Alexander stated, when I restarted PS, it was all back again

    Overheating has stopped, but I think that allocating 100% of the memory to PS has been the main culprit, 80% appears to be working fine and no overheating so far

    Not sure the CEPHtmlEngine is the main culprit but "may" get itself in a loop when PS is allocated 100% memory,
    but that is a SWAG, (scientific wild a.s guess!)
    Tks for all your help and re-assurance
    Much appreciated
    ......Gary
     
  10. Alexander.Of.Oz macrumors 68000

    Alexander.Of.Oz

    Joined:
    Oct 29, 2013
    Location:
    Adelaide, Australia
    #10
    Good to hear you got it sorted out, Gary!
     
  11. MiniD3 thread starter macrumors 6502a

    MiniD3

    Joined:
    Mar 9, 2013
    Location:
    Australia
    #11
    Tks mate
    all good, except my ISP has been, well, "not providing",
    the worst down time Ive ever had,
    Took me 5mins to get on MacRumors and reply to your post! (and I'm on cable!)
    Supposed to be free data today because of the problem

    Good news, MBP is not heating up any more!
    Appears it may be due to good allocation of memory but not totally sure about the CEP Html engine though
    will run some more tests when things settle down
    My guess is that when 100% of memory is allocated to PS, the CEP Html Engine gets caught in a "loop" and causes the overload, FWIW, when you close the lid, the MBP didn't switch off,
    So you see that there is probability of someone having this same scenario, leaving the computer for a length of time, and then a fire!

    Not trying to be too dramatic but would err on the side of caution if someone else had the same scenario

    ......Gary
     

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