certain dvds won't recognize in macbook

Discussion in 'Mac Basics and Help' started by fender4723, Jul 23, 2008.

  1. fender4723 macrumors newbie

    Joined:
    Jul 23, 2008
    #1
    Some of my dvds won't recognize or play in my macbook. They just spin and stop, repeat a few times, and then eject from my macbook. No windows come up and the disc does not show up anywhere. These are store bought dvds that play fine in any other dvd player. For instance, the feature disc of "The Doors" won't play, but the special feature disc will. Some of my other dvds will recognize and play however. Please help.
     
  2. piratejenx macrumors newbie

    Joined:
    Aug 25, 2008
    #2
    hey, i have a similar problem, my macbook doesnt recognise any dvds, if you find a solution, could you let me know?
     
  3. TEG macrumors 604

    TEG

    Joined:
    Jan 21, 2002
    Location:
    Langley, Washington
    #3
    Some DVDs, like the DVD/CD combo for Weird Al's "Straight out of Lynwood" won't play because they do not conform to DVD specifications, and it is a better idea then having a possibly warped disc causing problems with the drive or breaking apart.

    The other thing is that perhaps the lens is dirty, so it can't focus on the disc correctly. Try finding a CD/DVD cleaner that has physical brushes on it, and it should clean the lens.

    TEG
     
  4. sickmacdoc macrumors 68020

    sickmacdoc

    Joined:
    Jun 14, 2008
    Location:
    New Hampshire
    #4
    if your MacBook is still under warranty or is covered by AppleCare, try to take it in to a Genius Bar WITH some of the disks it will not recognize. The drives used are not the all time best drives and are often replaced after testing. I know of three that have been replaced after exhibiting the same type of behavior- and replacement resolved the difficulty on all three.
     
  5. piratejenx macrumors newbie

    Joined:
    Aug 25, 2008
  6. woolyback macrumors regular

    Joined:
    Feb 14, 2008
    Location:
    England
    #6
    I have this exact same problem. I took my MacBook to an Apple authorised support place (no Apple stores near me) on Saturday, the guy had a look, confirmed that the selection of DVDs I brought with me worked okay on his MacBook but not mine, took it to pieces, checked it all over, put it back together again and ordered me a new drive - should be here this week :D

    All under the existing 12 month warranty.
     
  7. piratejenx macrumors newbie

    Joined:
    Aug 25, 2008
    #7
    thanx, ile take it into an apple shop soon then!
     

Share This Page