Change Apple ID email address

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by Nermal, Mar 11, 2017.

  1. Nermal Moderator

    Nermal

    Staff Member

    Joined:
    Dec 7, 2002
    Location:
    New Zealand
    #1
    Hi everyone,

    I'm trying to change the email address associated with my Apple ID. I go to https://appleid.apple.com/account/manage and click Edit, then click Edit Email Address. I enter the new address and click Continue, then I just get a little blue "spinner" that seems to sit there for eternity (I waited 2-3 minutes with no change).

    Does anyone know what the problem could be? I've waited a couple of days and retried in case it was a temporary glitch, but no luck. Any suggestions?

    Safari 10.0.3 on 10.12.3.
     
  2. colburnr macrumors regular

    colburnr

    Joined:
    Feb 4, 2011
    Location:
    Crown Point, IN
    #2
    I was having the same problem Nermal...I called Apple and apparently they were doing some maintenance. Give it a try now and see what happens. I was able to change mine...
     
  3. Nermal thread starter Moderator

    Nermal

    Staff Member

    Joined:
    Dec 7, 2002
    Location:
    New Zealand
    #3
    No luck, I'm afraid. It's still just sitting there forever.

    I'm at work now (Firefox on Windows) so I know that it's not my browser or connection.
     
  4. Nermal thread starter Moderator

    Nermal

    Staff Member

    Joined:
    Dec 7, 2002
    Location:
    New Zealand
    #4
    I managed to get this working. Apparently you can't set your Apple ID to use your Apple email address; it'll just sit there forever.

    To clarify, my Apple ID's primary address was set to a third-party account that I'm cancelling soon. I tried to change it to my @me.com address so that everything's self-contained. That failed.

    I had to create a Gmail account and set it to that (and was also able to configure Gmail to forward messages to my @me.com address so I'll still get account notices). A roundabout solution, but it worked!
     
  5. ZMacintosh macrumors 65816

    ZMacintosh

    Joined:
    Nov 13, 2008
    #5
    yeah this is an odd yet frustrating thing. Most of apple services require NON-Apple related accounts....which sort of defeats some of the contained eco-system. I guess parts of it makes sense but not at the same time. There was a way to remove secondary email accounts and just have your @me/@icloud instead but it seems they are not available.
     
  6. Nermal thread starter Moderator

    Nermal

    Staff Member

    Joined:
    Dec 7, 2002
    Location:
    New Zealand
    #6
    It'd be nice if it actually told you that instead of just freezing though!
     
  7. steve23094, Mar 25, 2017
    Last edited: Mar 25, 2017

    steve23094 macrumors 68000

    steve23094

    Joined:
    Apr 23, 2013
    #7
    It drives me nuts that I have to keep an unused email address as my AppleID, and yet if you create an account now you can use an @icloud

    It defies logic why Apple hasn't made any effort to change this.
     
  8. Nermal thread starter Moderator

    Nermal

    Staff Member

    Joined:
    Dec 7, 2002
    Location:
    New Zealand
    #8
    The worst thing is that it doesn't seem to be possible to set your iCloud account as "primary", and therefore things like iTunes receipts go to the otherwise-unused address.

    In any case, I'm happy enough now - plus I'm saving $180/year by cancelling some old hosting that I'd ended up only using for email (the price had more than doubled over the past decade...)
     
  9. Daranx macrumors regular

    Daranx

    Joined:
    Sep 16, 2016
    Location:
    London
    #9
    I think the issue is that iCloud.com and me.com email addresses are also treated like apple IDs so it would be impossible to merge that with your existing Apple account.

    I recently stopped using gmail and switched to a new iCloud.com address. I had to transfer everything to my new iCloud account from the one associated with the gmail account, which took foooorrrreeever. Would love it if Apple found a way to merge Apple IDs.
     

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