change Apple policy

Discussion in 'Apple, Inc and Tech Industry' started by justinwayne, Feb 14, 2008.

  1. justinwayne macrumors newbie

    Joined:
    Feb 14, 2008
    #1
    i have spoke to a couple of differant people at apple and they told me the only way to change their policy on returns is a public outcry (lots of customer complaints) remember the $100 refund to customers how bought there iphone at launch . I am especially mad that they are going to lower the price of the 16gb to $399 we all paid that but have only half the memory if you want a 16gb iphone tell apple their return policy stinks after all we are the customers and arent we always right
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  2. ebel3003 macrumors 6502a

    ebel3003

    Joined:
    Jun 20, 2007
    Location:
    "The Google"
    #2
    Not to be mean, but you should have expected this when you were buying your phone. Companies make hardware revisions all the time. Hardware gets cheaper and prices are lowered. Perhaps if you had just bought the phone, you could be a little mad, but then again you could be at fault for not looking into it further.

    Perhaps the first refund was valid, but for a hardware revision like this, it isn't.
     
  3. JoeKarame macrumors regular

    JoeKarame

    Joined:
    May 2, 2005
    #3
    I don't see the issue really. It's one of those absolute certainties in life that when you buy a new piece of technology, the next day it'll be half the price you paid for it, and will have been upgraded substantially.

    You just have to get over the initial disappointment and move on.

    It's happened with me every time!

    It doesn't make my machine any less useable, nor does it make it obsolete. Everything works just as I wanted it to when I bought it, so you just live with it!
     
  4. Cromulent macrumors 603

    Cromulent

    Joined:
    Oct 2, 2006
    Location:
    The Land of Hope and Glory
    #4
    So you want everyone to pay the same price you did for the 16GB iPhone no matter how old it gets?
     

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