Change primary Apple-ID

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by divadretlaw, Oct 12, 2011.

  1. divadretlaw macrumors newbie

    Oct 12, 2011
    Am I going to be able to change my primary Apple-ID,
    which is my old email-address,
    to my new iCloud email address,
    because now it says it is not possible because my address is already an Apple-ID?
  2. drayla macrumors newbie

    May 27, 2011
    don't know... i have this same problem right now...

    i kick myself for not waiting to jump on the bandwagon
  3. DMVillain macrumors 6502a

    Jul 20, 2011
    I bought this up in this thread, but this seems to be a more relevant place. I don't want to use gmail anymore now that I have iCloud. But I cannot fully move away if my AppleID is my gmail address. But sadly,

  4. OneUp macrumors newbie

    Mar 30, 2011
    Edmond, OK
    Same here...

    I can understand some of the intricacies of "merging" different Apple ID's, but for the life of me I can't understand why an already "merged" account can't change the default email address. Hopefully this is something Apple will address.
  5. stekerrod macrumors regular

    Nov 10, 2006
    Macclesfield/Salford England
    Same Thing

    I'm in the same boat, got an e-mail address when signing up to iCloud with a view to having that as my main e-mail instead of my googlemail account. Every other account has been changed fine apart from my Apple ID.

    It lets me sign in using either e-mail address but just won't let me change and giving me the (hopefully) attached message when I do it through iTunes, doesn't work through Safari either.

    It's really annoying!

    Attached Files:

  6. Gemütlichkeit macrumors 65816


    Nov 17, 2010
    I hope they do this in the future. I can finally kill off my junk email. It's the only thing left tying into this old email address.
  7. Cloudsurfer macrumors 65816


    Apr 12, 2007
    I have the same problem. It seems a bit silly to log in with my gmail account, for an Apple service now that I have an Apple email address.

    I really hope Apple will fix this soon.

    Still, you can use your new email to sign in with your Apple ID anywhere, but it will use the Gmail address for display. Very odd indeed.

    Also, the Apple ID website was barely accessible last night. I guess millions of people were trying to get iCloud to work :)
  8. James Godfrey macrumors regular

    Oct 13, 2011
    Same problem here, have messaged support to see if I can get my removed from my account and replaced with my 'alternate' address. So I can just have my address and thats it.

    See pic attached cant see why it would be a problem to make the address the primary address on the account :confused::confused::confused:
  9. James Godfrey macrumors regular

    Oct 13, 2011
    to be honest I feel that Apple will give the option to make your address your primary address in the near future, something must have been definately missed here.
  10. lucian.dinu macrumors newbie

    Oct 13, 2011
    same problem for me!

    I have as an Apple ID and primary email address and the newly created address as an alternate email address and I can't change it to be my primary email! It's a little bit frustrating and annoying! I can only wait and see... if Apple will do something about this situation!
  11. James Godfrey macrumors regular

    Oct 13, 2011
    They probably wont, it makes me think if my is worth bothering with at all, cause to me it looks as though they are trying to sway us away from using using it.... maybe the plan is to abolish all addresses and replace with addresses....
  12. DMVillain macrumors 6502a

    Jul 20, 2011
    Can't be that, all the people who jumped into the Cloud yesterday got addresses.
  13. James Godfrey macrumors regular

    Oct 13, 2011
    Right, just read another post by someone who has phoned apple about this exact issue as well as merging multiple Apple ID's the fella said to him that he has had over 150 calls today regarding this issue and with call volumes like that it raises eyebrows so we may be in luck!
  14. Claefer macrumors regular


    Jun 1, 2011
    I just hope this is settled before the folks at Apple go on their extended vacation.
  15. wbc, Oct 13, 2011
    Last edited: Oct 13, 2011

    wbc macrumors member

    Sep 29, 2010
    Denver, CO
    I can't figure it out.

    I had MobileMe for years just to sync stuff, i could care less about the email.

    My AppleID is my gmail account which is the email I actually use.

    When I upgraded my MobileMe I thought it would use my gmail account. But apparently it's using my @me address. It won't sync anything. I Tried deleting one, leaving the other, leaving both, etc. Nothing works.

    I don't really understand. If they are getting rid of MobileMe why do I need to keep my address. It tells me my is my 'primary iCloud' email.

    I'm really confused. I've never had problems with Apple products before and everyone I know comes to me for help. I might have to make an appointment at the genius bar because I have 4 computers, three iPhones, and an iPad that need to get synced together.

    MobileMe always worked beautifully. And the fact that iCloud doesn't work over 3G is stupid.

    I'd gladly continue paying $100 to continue using MobileMe over this iCloud business.
  16. kong85 macrumors newbie


    Aug 28, 2011

    The error message refers to mobileme which is now being phased out, indicating this 'rule' hasn't been updated yet. So I'm hoping this is something they are working on. Not sure about people who had mobileme before, but I think those of us who had an Apple ID, then got with iCloud (i.e. 2 'merged' style apple IDs) will be in luck - because there are a lot of us.
  17. BigMcGuire Contributor


    Jan 10, 2012
    Wow this is still a problem?!

    I have my Gmail as my primary apple ID but I've switched all my email to my account, which is a secondary email verified on my Apple ID account. So now, I'm done with Gmail and ..... I can't change my Primary Email and Apple ID to my account?! WHAT?! Come the Heck on. Seriously?
  18. heliocentric Guest

    Nov 26, 2008
    I explained here how to make your email your primary email -

    Hope that helps!
  19. hafr macrumors 68030

    Sep 21, 2011
    In what way does this cause a problem for you? Or is it just the fact that it's actually there that bugs you? I haven't used my primary Apple ID e-mail since I got the address. I log in everywhere with the and in no way do I notice I have another address as my primary...
  20. ugahairydawgs macrumors 68030


    Jun 10, 2010
    I personally don't understand why it is taking so long for this to be resolved. There is no real need to re-invent the wheel here. You would think that it would be pretty easy for them to code a utility that lets you transfer your purchase history (music, movies, books, apps...everything) from one AppleID to another.
  21. Mainyehc, Mar 30, 2012
    Last edited: Mar 30, 2012

    Mainyehc macrumors 6502a


    Mar 14, 2004
    Lisbon, Portugal
    Dude, thank you so much!!

    I just had this problem with my Apple ID after accepting the suggestion shown in my configuration page to use my Apple ID e-mail address as the main one…

    The problem is, I have my account since 2004 so that is a dummy address which I never really used as I never subscribed to either .Mac or MobileMe and, AFAIK, continued usage up until the very end of .Mac/MobileMe was a prerequisite to reuse those old addresses with iCloud Mail instead of having to create a new addresses (which I already did, and that has served me well and will do nicely as a primary address since I was already able, strangely enough, to log in to Apple ID with that new address even before it was a primary one — it used to be a gmail address —, just because it is the iCloud Mail address associated with that account… Meaning, iCloud users are probably getting hybrid Apple ID login addresses!).

    I was afraid that, having an unusable address as the primary one, I could stop receiving iTunes/[Mac] App Store billing receipts but your suggestion worked a charm, so there's nothing to worry about anymore! ;)

    Anyway, I still get that uneasy feeling that I probably would've never figured out this on my own… I sincerely expected a better interface from Apple! I can understand that the main iCloud login (both on the Web and on System Preferences) is separate and different from the Apple ID configuration page, and that Apple support may offer yet another different login for their support page…

    What I don't get is why is the latter more powerful and flexible than the former as far as editing settings and details is concerned? It does't make any sense; if anything, it should be the other way around, IMHO. That's a glaring omission from the main configuration page, which we should file as a bug… :(
  22. knightwolf3050 macrumors newbie

    May 28, 2012
    I Don't Get It

    I tried it from the link you posted, edit profile from there just takes me to the regular apple id page - and I still can't make my address my primary. This is so frustrating!

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