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baxlobs

macrumors regular
Original poster
Nov 21, 2012
238
14
Suffolk UK
Asking on behalf of a friend. She has an iPad which her late husband bought for her, but unfortunately set up using his own Apple ID. She also has an iPhone set up with her Apple ID.
She would like things such as Photos to sync between the 2 devices, but this does not happen, presumably because of the different ID?

How could she go about changing the Apple ID on the iPad to the same as on her iPhone?

She obviously does not know what password he might have used, in fact she does not know her own, but that is easily sorted. I am not sure if his e-mail account is still active or not.
 
Asking on behalf of a friend. She has an iPad which her late husband bought for her, but unfortunately set up using his own Apple ID. She also has an iPhone set up with her Apple ID.
She would like things such as Photos to sync between the 2 devices, but this does not happen, presumably because of the different ID?

How could she go about changing the Apple ID on the iPad to the same as on her iPhone?

She obviously does not know what password he might have used, in fact she does not know her own, but that is easily sorted. I am not sure if his e-mail account is still active or not.

An easy solution if your friend can access the content of her late Husband's iPad:
Say, for example, his Apple ID is “JohnDoe@icloud.com”. With this ID, he has an email account set up, which is still active. And, under this account, his Photo Library, Contacts, etc exist.
Go to http://appleid.apple.com/ and, enter “JohnDoe@icloud.com”. The choice is to either answer security questions, or you could retrieve your Apple ID via email. Hopefully, her Husband had set this up to go to his icloud email account, which she could then view on his iPad. Then she can follow the link and enter a new password.
Not sure if this will work, but might be worth a try.
As for the pictures: if there are not too, too many, and again if she has access to the iPad: you can set up a Photo Stream with your friend, (the Widow), as the recipient. That way, she would receive all pictures from his phone that I am quite sure, are of great sentimental value to her.

Note: all of the above assumes that she has the passcode lock to actually view the content on his iPad.

I am sure others on this forum have more ideas.

Once she has the data she needs, then she can sign out of his Apple ID, ( which she will need the new password for), then set up the iPad with her own.
 
Thanks Lauren,
That sounds hopeful. Her late husband's e-mail address is still active, so she should be able to rest his Apple ID password and get access to his Apple account.
When she signs out of his Apple ID on the iPad and sets it up with her own, does she then lose all the data and apps that had been on it?
 
Thanks Lauren,
That sounds hopeful. Her late husband's e-mail address is still active, so she should be able to rest his Apple ID password and get access to his Apple account.
When she signs out of his Apple ID on the iPad and sets it up with her own, does she then lose all the data and apps that had been on it?

https://support.apple.com/en-us/HT208242

When signing out of an iCloud account, there is certain data that you can elect to keep on the device, such as contacts. For a full list of what you keep or lose, see the Apple link I have posted above.

As for the Apps, while she has access to his Apple ID, with the newly reset password, she can set up “Family Sharing”, (making herself a recipient), for everything that has been downloaded via the iTunes/App Store.
 
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