Carrier Changing carriers - need to inform my Ex?

Discussion in 'iPhone' started by Chupa Chupa, Feb 16, 2017.

  1. Chupa Chupa macrumors G5

    Chupa Chupa

    Joined:
    Jul 16, 2002
    #1
    I'm switching service to TMob tomorrow. First time I've switched carriers since 2007 so I'm a bit rusty. Is it as simple as having TMob port my phone number and leave it at that or do I need to call ATT and tell them sayonara? I'm not on contract and my phone is paid in full.
     
  2. jetsam macrumors 6502

    Joined:
    Jul 28, 2015
    #2
    Is your phone unlocked? If not, have AT&T unlock it before you switch. It's harder to get it unlocked after the switch. Use this web page to initiate the unlock:
    https://www.att.com/deviceunlock/#/
    If everything is in order, the unlock only takes a few minutes.

    Once your phone is unlocked, let T-Mobile take care of the port. This automatically cancels your AT&T account. Do NOT call AT&T before the fact.
     
  3. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #3
    I'd avoid contacting your ex before or after the breakup.
    She"ll mail you the final bill in a few weeks.
     
  4. geoff5093 macrumors 68020

    geoff5093

    Joined:
    Sep 16, 2014
    Location:
    Dover, NH
    #4
    No need to tell anyone, your number will be ported and that will cancel AT&T. Any ETF or device payment plan you may have will then show up on a final bill.
     
  5. richxps macrumors 65816

    richxps

    Joined:
    Jun 9, 2008
    #5
    I may do the same and pay the 800 for my phone and use it in T-Mobile, att UDP even on grandfather plan is just not worth it anymore , 70 clean for unlimited and hotspot is great just hope the service holds up in NY and NJ
     
  6. oldhifi macrumors 6502a

    oldhifi

    Joined:
    Jan 12, 2013
    Location:
    USA
    #6
    I just ported my number to TMobile from Verizon, it takes 24 hours to do it..No need to call ATT, TMobile will take care of it..
     
  7. Sketchr macrumors 6502a

    Joined:
    Jun 15, 2009
    #7
    24 hours?? Online or in the store?

    In my experience porting is almost instant in a corp store. 15 minutes tops. I've ported a few times...
     
  8. oldhifi, Feb 17, 2017
    Last edited: Feb 17, 2017

    oldhifi macrumors 6502a

    oldhifi

    Joined:
    Jan 12, 2013
    Location:
    USA
    #8

    I called TMobile..yea its was 24 hours, they told me 2 hours but it wasn't

    From TMobile site:

    How long will it take to transfer my phone number to T-Mobile?

    Transferring your existing single phone number (wireless or landline) to T-Mobile number usually takes anywhere from 10 minutes to 24 hours. Transferring multiple – lines may take up to 10 days, however most requests are completed within six calendar days.


    Overnight shipping is highly recommended to ensure your new phone arrives before service on your old phone stops. If you are not able to do this we recommend waiting to initiate the transfer of your phone number after you receive your new device.


    Be sure to keep your old phone and old account until your number is fully activated on your new account for seamless service.


    Note: Once your number has been transferred, you will receive a text message to confirm the transfer was completed.
     
  9. spades1412, Feb 17, 2017
    Last edited: Feb 17, 2017

    spades1412 macrumors 6502

    Joined:
    Jun 12, 2009
    #9
    I just ported 4 lines from ATT to TMO. I first paid off the installment plans I had with ATT. Then requested the unlock for each device through ATT. The unlocks were completed within a couple hours from when I requested them. One of them was almost instant. I then went to a TMO store to open the account and port the lines over. The port happened instantly when the rep began the port process. The ATT service was ended and the phones displayed NO SERVICE before the rep was done with the transaction. Popped the new TMO sims in and we were off. Start to finish, this whole process took me a couple hours in the same day. After this was complete, I got on with ATT chat to close the account out. Had to do this as I still had an iPad line on the account.
     
  10. Shadowbech macrumors 68040

    Joined:
    Oct 18, 2011
    #10
    I ported 2 Lines from AT&T to Verizon when the 7 came out and it was instantaneous upon activation. I think each carrier is different. They had us put the AT&T phone in airplane mode as well upon activation to allow smooth porting process.
     
  11. rpearlberg macrumors 6502a

    Joined:
    May 22, 2010
    #11
    when I check my port status on Verizon it says: Your Old Service Provider has agreed to release your telephone number to Verizon Wireless. You should receive a free text message within the next 4 hours welcoming you to Verizon Wireless.

    But it's been like this for over 24 hours...I haven't activated the new Verizon phone though, so I'm assuming once I activate the phone then the port will complete.

    Is this right?
     
  12. ftaok macrumors 603

    ftaok

    Joined:
    Jan 23, 2002
    Location:
    East Coast
    #12
    Not much to contribute, but my initial thought to the post title was "why the F are you still paying your ex girlfriends phone bill?"
     

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