Changing payment method after ordering.

Discussion in 'iPhone' started by andyp350, Sep 9, 2016.

  1. andyp350 macrumors 6502a

    Joined:
    Aug 14, 2011
    #1
    Does anyone know if you can change your payment method for your iPhone order without affecting your shipment date? If it makes any difference I checked out using the Apple Store app and Apple Pay.
     
  2. Switchback666 macrumors 68000

    Switchback666

    Joined:
    Nov 16, 2012
    Location:
    SXM
    #2
    I remember from previous pre orders that people have done it with no issues, i actually have a problem with a wrong details on shipping address and hoping it can get fixed.
     
  3. meetsam23 macrumors regular

    meetsam23

    Joined:
    Sep 11, 2014
    #3
    same with me.

    will call tomorrow and change shipping address. hopefully they do it.
     
  4. mr99 macrumors 6502a

    Joined:
    Jan 8, 2014
    #4
    I need to change shipping address too. In the past do they do this for you the day following pre orders?
     
  5. Jay5ive macrumors newbie

    Joined:
    Oct 4, 2011
    #5
    I'm wondering about changing payment method too as I reserved it to pay outright but want to change to use my upgrade thru Apple. The closest thing I could find from Apple on this was on the bottom of my reservation. It states:

    Can I change to a different form of payment for the iPhone Upgrade Program?
    Yes. You can also upgrade your iPhone to carrier financing or purchase it at full price. Ask a Specialist for more information.

    This gives me hope until I can call in a few hours and know for sure. This is a bit different as it appears yours will be shipped but if they allow it for in store I don't see why you couldn't for a shipping phone.
     
  6. egeek84 macrumors 6502

    egeek84

    Joined:
    Mar 26, 2010
    Location:
    Northern California
    #6
    I need to change my payment info too.

    I used Apple Pay but in a hurry I used the wrong card.

    I'll call them tomorrow to see what they can do but i'm hoping they can change it for me so I don't run into any issues later on.
     
  7. Enrico macrumors 6502

    Enrico

    Joined:
    Feb 6, 2007
    Location:
    Milano / Roma
    #7
    Following as I'm also interested in changing my CC....
     
  8. Aml216 macrumors 6502a

    Aml216

    Joined:
    Sep 21, 2013
    Location:
    A mysterious location in the middle of nowhere
    #8
    I've been trying to call since 5AM PST and no luck getting through to anyone. Frustrating.
    I was able to change my shipping address to my work address online no problem though.
     
  9. Jay5ive macrumors newbie

    Joined:
    Oct 4, 2011
    #9
    Been on hold both on chat and on phone for 50 minutes now...
     
  10. Switchback666 macrumors 68000

    Switchback666

    Joined:
    Nov 16, 2012
    Location:
    SXM
    #10
    I was able to fix the mistake online on the order page after it went from received to processing.
     
  11. egeek84 macrumors 6502

    egeek84

    Joined:
    Mar 26, 2010
    Location:
    Northern California
    #11
    Just an update, I called this morning around 11AM and I kid you not, I was on hold until 2:30 PM (i wish I had taken a pic of the call duration, not even joking lol) but yeah i'm a patient person so it didn't bother me too much and i've worked in retail a lot so I know how stressful and swamped the Apple employees are but anyways, the guy was able to update my payment method from Apple Pay to a different credit card and change the shipping name as well. So definitely give Apple a call and they will take care of you but do keep in mind the hold times will be pretty long but if you stick through it, you can get the adjustments made to your order.
     
  12. andyp350 thread starter macrumors 6502a

    Joined:
    Aug 14, 2011
    #12
    Thanks for the updates, as long as it doesn't affect my dispatch date then I will ring them and get them to change it.
     

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