Charged for Apple Music Already

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by wrightchad1, Jul 31, 2015.

  1. wrightchad1 macrumors member

    Joined:
    Sep 4, 2012
    Location:
    New York (Upstate)
    #1
    I have a family subscription for Apple Music, and I just got charged today 14.99.... The trial is supposed to be 3 months. Anyone else experiencing this?
     
  2. thekayman macrumors 6502

    Joined:
    Oct 23, 2014
    #2
    Search the forum, its been discussed before. You probably signed up twice with different ids but on the same device.
     
  3. Primejimbo macrumors 68040

    Joined:
    Aug 10, 2008
    Location:
    Around
    #3
    Doesn't make sence. All IDs should have 3 months free.
     
  4. thekayman macrumors 6502

    Joined:
    Oct 23, 2014
    #4
    As per Apple support

    "only one device can be used to download the free trial and since the same device was used you were charged for the second download"
     
  5. Rusty33 macrumors 6502

    Rusty33

    Joined:
    Jul 8, 2011
    Location:
    Australia
    #5
    Look on the bright side...you are one of the first who are able to reveal whether it is worth it!!
     
  6. JackieInCo macrumors 601

    Joined:
    Jul 18, 2013
    Location:
    Colorado
    #6
    Since each device can have only one trial associated with it, what happens when the device is sold?
     
  7. HopefulHumanist macrumors 6502a

    Joined:
    Jan 28, 2015
    #7
    You probably miss out on the trial. That's the price of being a used device.
     
  8. JackieInCo macrumors 601

    Joined:
    Jul 18, 2013
    Location:
    Colorado
    #8
    There are lots of chances we take by buying used phones and computers.

    Several years ago, I bought a used 2008 black MacBook on Craigslist. Used it for what I needed to for the most part without a problem until I actually tried to make an iTunes purchase on it. It immediately told me to contact iTunes support. I did and they said they fixed the problem. Bought a few more things and then was told the same thing, to contact support. I did and this time they told me that the computer had been associated with a few hundred iTunes accounts that had negative balances on them and that the computer was forever banned from creating an account or being used in iTunes again. They said the balances totaled well over $4500. I also had to start new with my iPhone as well because after that, it too was banned from buying in the iTunes store.

    I immediately bought another used MacBook and was able to start anew on the iTunes store but I eventually lost thousands of TV show episodes and a few hundred movie purchases when one day, all those purchases were just deauthorized. Literally thousands of dollars gone.

    Now I only buy new. I firmly believe that the problem I had was why Apple has so many restrictions now in how many accounts you can have per device and the 90 day switch to another account rule. The rules started right after my problems with the MacBook I bought used.
     
  9. HopefulHumanist macrumors 6502a

    Joined:
    Jan 28, 2015
    #9
    Total bummer about all the media you lost, sorry to hear that.
     
  10. Rhonindk macrumors 68020

    Rhonindk

    Joined:
    Oct 3, 2014
    Location:
    Bloom County: Meadow Party
    #10
    What about a refurbished device?
     
  11. HopefulHumanist macrumors 6502a

    Joined:
    Jan 28, 2015
    #11
    I mean, I'm just guessing here. I expect if it's Apple refurbished, it'd be like new and you'd get the trial.
     

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