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Charged for missed calls?

E

ErnestS

macrumors newbie
Original poster
Jul 1, 2007
12
0
Is anyone else being charged for missed calls on AT&T? I just noticed that I am charged 1 minute whenever I miss a call on my phone. Is this an AT&T thing, or is it because of the visual voicemail?

I don't remember ever getting charged before when I was on Verizon ...
 
You should not get charged for EITHER a missed call or voicemail. If you are, call up customer service and complain.

Visual voicemail on the iPhone is handled via the EDGE data connection, not by voice minute usage.
 
Update on missed calls

I just reported it to AT&T, and they said that they are having billing issues, and are experiencing some glitches in their system. They issued me 200 minutes into my rollover balance as compensation.

I'm hoping that the issue will be resolved soon. However, I urge everyone to check their minutes online and see if you're billed daytime minutes for missed calls.
 
PowerFullMac said:
Since when did did you have to pay for any incoming calls?
Click to expand...

In the US? Since the beginning. Telephone companies in the US don't follow the calling-party-pays concept. Instead you pay a monthly fee and get a "bucket" of minutes that are used for (weekday) incoming or outgoing calls. However, nights and weekends are free for both incoming and outgoing calls, and all calls between AT&T customers are always free for both parties.

However, unanswered calls should not ever be charged.

Also, in AT&T's case, any unused minutes at the end of the month "rollover" into the next month's bucket, giving you another opportuniy (up to 12 consecutive months) to use them. The other carriers (T-Mobile, Sprint, and Verizon - the US's version of Vodaphone) do not have the rollover feature.

Lastly, data is unlimited. You pay $20 a month and can use all the data you care to.
 
scaredpoet said:
However, unanswered calls should not ever be charged.
Click to expand...


With one caveat.........if you are overseas and someone calls you and even if you don't answer the phone and it gets routed to voicemail, you WILL get charged for the call.

The explanation was that when you're roaming and a call is routed to the overseas carrier.......if you don't pick up and it goes to voicemail, the overseas carrier has to re-route the call (essentially) dial it back to the voicemail system back in the states or something. hence, they will charge AT&T and AT&T will charge you.

That's what I was told
 
diesel said:
With one caveat.........if you are overseas and someone calls you and even if you don't answer the phone and it gets routed to voicemail, you WILL get charged for the call.
Click to expand...

well, it should probably be a given that in the case of international roaming ALL bets are off. :)
 
Does phreaking still work in the US? I can see why it was done now... Must cost a fortune!

What are rates for incoming calls like anyway?
 
AT&T constantly charging for missed calls routed to voicemail

Recently I noticed on my AT&T bill I am being charged for missed calls that are routed to my voicemail. I am being charged 2 and 3 minutes and 1 minute for hang-ups. I want to take my voicemail off just as I never set it up. How do I do this?

Roy Ortiz
Albuquerque, NM
 
RoyOrtiz said:
Recently I noticed on my AT&T bill I am being charged for missed calls that are routed to my voicemail. I am being charged 2 and 3 minutes and 1 minute for hang-ups. I want to take my voicemail off just as I never set it up. How do I do this?

Roy Ortiz
Albuquerque, NM
Click to expand...

Call AT&T customer care and they can help you with removing the voicemail feature.
 
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