Charged for missed calls?

Discussion in 'iPhone' started by ErnestS, Aug 31, 2007.

  1. ErnestS macrumors newbie

    Jul 1, 2007
    Is anyone else being charged for missed calls on AT&T? I just noticed that I am charged 1 minute whenever I miss a call on my phone. Is this an AT&T thing, or is it because of the visual voicemail?

    I don't remember ever getting charged before when I was on Verizon ...
  2. scaredpoet macrumors 604


    Apr 6, 2007
    You should not get charged for EITHER a missed call or voicemail. If you are, call up customer service and complain.

    Visual voicemail on the iPhone is handled via the EDGE data connection, not by voice minute usage.
  3. ErnestS thread starter macrumors newbie

    Jul 1, 2007
    Update on missed calls

    I just reported it to AT&T, and they said that they are having billing issues, and are experiencing some glitches in their system. They issued me 200 minutes into my rollover balance as compensation.

    I'm hoping that the issue will be resolved soon. However, I urge everyone to check their minutes online and see if you're billed daytime minutes for missed calls.
  4. PowerFullMac macrumors 601


    Oct 16, 2006
    Since when did did you have to pay for any incoming calls?
  5. scaredpoet macrumors 604


    Apr 6, 2007
    In the US? Since the beginning. Telephone companies in the US don't follow the calling-party-pays concept. Instead you pay a monthly fee and get a "bucket" of minutes that are used for (weekday) incoming or outgoing calls. However, nights and weekends are free for both incoming and outgoing calls, and all calls between AT&T customers are always free for both parties.

    However, unanswered calls should not ever be charged.

    Also, in AT&T's case, any unused minutes at the end of the month "rollover" into the next month's bucket, giving you another opportuniy (up to 12 consecutive months) to use them. The other carriers (T-Mobile, Sprint, and Verizon - the US's version of Vodaphone) do not have the rollover feature.

    Lastly, data is unlimited. You pay $20 a month and can use all the data you care to.
  6. hexonxonx macrumors 601

    Jul 4, 2007
    Denver Colorado
    It used to be that the first incomming minute was free then charges would apply after that first minute. I'm not sure if that still works today but all cell phone providers do charge for incomming calls, just not missed calls.
  7. diesel macrumors 6502a

    Aug 3, 2007

    With one caveat.........if you are overseas and someone calls you and even if you don't answer the phone and it gets routed to voicemail, you WILL get charged for the call.

    The explanation was that when you're roaming and a call is routed to the overseas carrier.......if you don't pick up and it goes to voicemail, the overseas carrier has to re-route the call (essentially) dial it back to the voicemail system back in the states or something. hence, they will charge AT&T and AT&T will charge you.

    That's what I was told
  8. scaredpoet macrumors 604


    Apr 6, 2007
    well, it should probably be a given that in the case of international roaming ALL bets are off. :)
  9. JBaker122586 macrumors 65816

    Jun 21, 2007
    Not if you're the bozos on this forum complaining about your "ridiculous" bills.
  10. PowerFullMac macrumors 601


    Oct 16, 2006
    Does phreaking still work in the US? I can see why it was done now... Must cost a fortune!

    What are rates for incoming calls like anyway?
  11. Wyvernspirit macrumors 6502a


    Jul 23, 2002
    Same as outgoing calls.

  12. RoyOrtiz macrumors newbie

    Mar 9, 2012
    AT&T constantly charging for missed calls routed to voicemail

    Recently I noticed on my AT&T bill I am being charged for missed calls that are routed to my voicemail. I am being charged 2 and 3 minutes and 1 minute for hang-ups. I want to take my voicemail off just as I never set it up. How do I do this?

    Roy Ortiz
    Albuquerque, NM
  13. martiansoldier macrumors 6502

    Nov 12, 2010
    Call AT&T customer care and they can help you with removing the voicemail feature.

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