charged without buying anything

Discussion in 'Mac Apps and Mac App Store' started by etsi, Dec 29, 2011.

  1. etsi macrumors regular

    Joined:
    Oct 23, 2011
    #1
    Hello,

    I checked my credit card statements and I see a small amount charged , however I haven't purchased through appstore or itunes other tan free apps.

    How can I find out why and for what they have charged my credit card?

    Thanks
     
  2. miles01110 macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
    #2
    Call your credit card company and see if they have any further details.
     
  3. Phil A. Moderator

    Phil A.

    Staff Member

    Joined:
    Apr 2, 2006
    Location:
    Shropshire, UK
    #3
    When you add a credit card to your account (or re-confirm it when adding a new device), Apple will make a small pre-authorisation (less than £2.00) to confirm the details. It's only an authorisation and should disappear in a week or so and should never appear on a monthly credit card statement.

    If this is a charge that has made it to your monthly statement, then it's not the validation pre-authorisation and you need to question it
     
  4. etsi thread starter macrumors regular

    Joined:
    Oct 23, 2011
    #4
    Can I contact via e-mail Apple instead? In Apple Store account every installed application costs 0$.

    ----------

    Yes it's less than 2 $ and the charge was done 10 days ago. My account no more than 2 months old.
     

Share This Page