charged without buying anything

Discussion in 'Mac Apps and Mac App Store' started by etsi, Dec 29, 2011.

  1. etsi macrumors regular

    Oct 23, 2011

    I checked my credit card statements and I see a small amount charged , however I haven't purchased through appstore or itunes other tan free apps.

    How can I find out why and for what they have charged my credit card?

  2. miles01110 macrumors Core


    Jul 24, 2006
    The Ivory Tower (I'm not coming down)
    Call your credit card company and see if they have any further details.
  3. Phil A. Moderator

    Phil A.

    Staff Member

    Apr 2, 2006
    Shropshire, UK
    When you add a credit card to your account (or re-confirm it when adding a new device), Apple will make a small pre-authorisation (less than £2.00) to confirm the details. It's only an authorisation and should disappear in a week or so and should never appear on a monthly credit card statement.

    If this is a charge that has made it to your monthly statement, then it's not the validation pre-authorisation and you need to question it
  4. etsi thread starter macrumors regular

    Oct 23, 2011
    Can I contact via e-mail Apple instead? In Apple Store account every installed application costs 0$.


    Yes it's less than 2 $ and the charge was done 10 days ago. My account no more than 2 months old.

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