Charging is not supported...

Discussion in 'iPhone' started by brossyg, Jul 28, 2011.

  1. brossyg macrumors newbie

    Joined:
    Jul 28, 2011
    #1
    I have an iPhone 3gs that charged fine early last week. I upgraded the firmware per iTunes on Tuesday, July 17th of last week. Immediately afterward I started receiving errors when I plugged it in to the Apple charger: "Charging is not supported with this accessory." I have three different charging cords, both wall and USB...all from Apple. They all create the same error.

    AppleCare was useless, but they directed me to upgrade to firmware that came out yesterday (another firmware update only a week later?), which I did. Still did to same thing. I also performed a full restore with no difference and I have cold-booted the iPhone several times. No difference.

    It will charge slightly, but overnight charging only gets it an additonal 10-20% of a charge ... and sometimes it won't take any charge.

    I have cleaned the contacts on the pins, but all was fine last week.

    Does anyone know what gives with the recent firmware updates (presently 4.3.5)?
     
  2. awadeee macrumors 68020

    awadeee

    Joined:
    Jan 21, 2011
    Location:
    Viper City
    #2
    Usually this is an error which presents itself when the phone is water damaged. It's strange that you'd experience it with a firmware update.

    Personally, I'm keeping my iDevices on 4.3.3 for the time being. :D
     
  3. brossyg thread starter macrumors newbie

    Joined:
    Jul 28, 2011
    #3
    It hasn't been exposed to water ... moisture maybe, but nothing more than sweatly palms holding it.

    Does the iPhone have the equivalent of the "white dot" that other phones have to indicate water damage when they change color?
     
  4. awadeee macrumors 68020

    awadeee

    Joined:
    Jan 21, 2011
    Location:
    Viper City
    #4
    Yes. They are located in the headphone jack and dock port.
     
  5. Darth.Titan macrumors 68030

    Darth.Titan

    Joined:
    Oct 31, 2007
    Location:
    Austin, TX
    #5
    Make sure there's nothing lodged in the dock connector. Dirt, pocket lint, etc. has caused this error to happen to me in the past.

    A quick blast of compressed air usually clears it right up.
     
  6. brossyg thread starter macrumors newbie

    Joined:
    Jul 28, 2011
  7. brossyg thread starter macrumors newbie

    Joined:
    Jul 28, 2011
    #7
    Did that .. used a soft toothbrush and air. Nothing was in it. Also, I inspected the pins and all look fine and in position.
     
  8. awadeee macrumors 68020

    awadeee

    Joined:
    Jan 21, 2011
    Location:
    Viper City
    #8
    So there is damage?
     
  9. Vader macrumors 65816

    Vader

    Joined:
    Oct 11, 2004
    Location:
    Saint Charles, MO
    #9
    They will be white if there is no water damage. If they are pink/red, they have had contact with moisture.
     
  10. brossyg thread starter macrumors newbie

    Joined:
    Jul 28, 2011
  11. Gjwilly macrumors 68030

    Joined:
    May 1, 2011
    Location:
    SF Bay Area
    #11
    The last two updates patched security holes.

    Have you tried rebooting the phone with the charger attached?
    That worked for me when I had the same problem running a beta firmware.

    And how about when you charge via USB? Does that work?
     

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