"Charging with this accessory is not supported by Apple Watch"

Discussion in 'Apple Watch Accessories' started by maxprank, May 7, 2015.

  1. maxprank macrumors newbie

    Joined:
    Apr 27, 2015
    #1
    I bought an additional 2m charging cable for my work from Apple. When i try to charge my watch (Sports Gray 42 mm), i get message "Charging with this accessory is not supported by Apple Watch"

    However, watch charges perfectly fine with the original cable that came with the watch. Anyone else seeing this?
     

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  2. SixtyK macrumors 6502a

    SixtyK

    Joined:
    Jun 25, 2013
    Location:
    Nebraska
    #2
    I haven't tried the extra cable I purchased yet but I don't remember my cable being gray like it appears in your picture. You said you purchased it from Apple?
     
  3. imaginex20 macrumors 65816

    imaginex20

    Joined:
    Jun 17, 2009
    #3
    Looks like the plastic film on the charger hasn't been pulled off yet
     
  4. maxprank thread starter macrumors newbie

    Joined:
    Apr 27, 2015
    #4
    Yes. Purchased it from Apple. It's actually white (blame the iPhone camera for that pic).

    I removed the plastic but still same results. Am taking the cable and watch to the store. Hoping it's only the defective cable. Don't want to give away my watch for repair :(
     
  5. SixtyK macrumors 6502a

    SixtyK

    Joined:
    Jun 25, 2013
    Location:
    Nebraska
    #5
    Cable would be my guess, since you said the other cable works fine. Hopefully they can even just swap you out on the spot.
     
  6. JPIndustrie macrumors 6502a

    JPIndustrie

    Joined:
    Mar 12, 2008
    Location:
    Queens, NY
    #6
    Were you able to purchase the cable in store?

    Good luck!
     
  7. mightyjabba macrumors 65816

    mightyjabba

    Joined:
    Sep 25, 2014
    Location:
    Tatooine
    #7
    What are you plugging the cable into? You've tried both cables with the same charger/USB port?
     
  8. maxprank thread starter macrumors newbie

    Joined:
    Apr 27, 2015
    #8
    Update: I restarted the watch (pressing the crown and side button for 10 sec). Issue seems to be gone for now and watch seems to be charging.
     
  9. Mr.C macrumors 601

    Joined:
    Apr 3, 2011
    Location:
    London, UK.
    #9
    If it's an official Apple cable it's more likely to do with what you're plugging it into. I have a USB extension cable I use to use with my Mac Mini which has a bigger part on the end with four USB connections on it and sometimes when I connected my official iPhone or iPad cable into it to sync them with iTunes on my Mac I would get the same message. If I connected them directly to a USB port on the Mac I didn't get that message.
     
  10. deathtotoasters macrumors 6502

    Joined:
    Jun 3, 2009
  11. Jd3774life macrumors regular

    Jd3774life

    Joined:
    Oct 28, 2013
    Location:
    Kansas City
    #11
    This actually happened to me twice with my original cable that came with my wife's watch ( using the charger that came with watch also ) but it has worked fine ever since... It was very strange though! It happened the first 2 days but we were on a trip that weekend of release so she used my cable and then on the way home hers randomly started working as expected!
     
  12. mrboba1 macrumors regular

    Joined:
    Apr 24, 2015
    Location:
    Raleigh, NC
    #12
    I had this happen with my original cable on the first night. I used the charger that came with it, but had plugged it into a outlet expander (uses one outlet and gives me 3).

    It only happened that once, and I wonder if the magnet wasn't fully connected to the watch at the time.

    Anyone else find the Sport watch doesn't hold so tight to the magnet?

    And yes, I have pulled off the plastic ;)
     
  13. LinCha macrumors newbie

    Joined:
    Oct 26, 2016
    #13
     
  14. whatdapho macrumors newbie

    Joined:
    Oct 31, 2016
    #14
    i got the same error while i was charging my brand new aw S2 nike+. i got the 'snake error' icon but after about 30 mins charging, it turned back to the bolt icon. i have never seen the charging error message as the accessory is not supported anymore. so far,i have charged 3 times since saturday night(10/29).
     
  15. rpramanik macrumors regular

    Joined:
    Aug 8, 2008
    Location:
    San Francisco, USA
    #15
    Happened (and again) to me till completely didn't work. Got new cable and started working only to sporadically again start showing this error.

    Needless to say... not going to replace Apple Watch for now and more likely to move to non-Apple fitness watch for exercise if fails again. $30 charging cables are highway robbery.
     

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