Charging with this accessory is not supported by Apple Watch

sixxmum

macrumors 6502a
Original poster
Aug 15, 2010
601
56
I just started getting this message today, one week into ownership. I'm using the same charger as yesterday, in the same location. So far, I've cleaned the charger and the watch and rebooted.

After half of an hour of trying to get it to charge, I've gone from 56% battery to 52%.
Any thoughts?
 
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Sirious

macrumors 65816
Jan 2, 2013
1,486
2,554
United Kingdom
I just started getting this message today, one week into ownership. I'm using the same charger as yesterday, in the same location. So far, I've cleaned the charger and the watch and rebooted.

After half of an hour of trying to get it to charge, I've gone from 56% battery to 52%.
Any thoughts?
Are you using a genuine power adapter? (not the inductive charger part - the wall plug?).
 
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sixxmum

macrumors 6502a
Original poster
Aug 15, 2010
601
56
I was running the standard software (no beta), and using the OEM charging items. Apple support says it is probably the charger, though I can't see anything wrong with the cable. So, they are shipping another.
 

Mac2me

macrumors 6502a
Jun 10, 2015
965
443
I started off with a 'charger' problem. Used the watch out of the box first day since it was about 3/4 charged on delivery. Charged that night. Next day it seemed to go through the battery rather quickly when I hadn't thought I had done much to prompt that (had eliminated most notifications, 3rd party apps, etc to start off, with plans to add back as I got more acquainted). Put on charger that second night and checked the watch on the charger to see how fast it was charging (by tapping watch face while on charger). It was still charging based on the indicator but went from showing a charge of 80+% (can't remember exact number but on the upper end) to then dropping downwards to like 50-60% in less than 1/2 hour. Pulled it off the charger and did a hard reset of the watch and put back on the charger. Battery life continued to go up to 100% and was at 100% the next morning. I've been tracking usage by time of day, activities and % for the last week for a reference point and haven't had any abnormal drop since that second day. I'd say if you haven't already done so, do a hard reset and see if it helps. Clearly in my case it wasn't the charger but maybe something watch based that got corrupted.
 

sixxmum

macrumors 6502a
Original poster
Aug 15, 2010
601
56
new charger arrived today and solved the problem. Whew!
 

MrXiro

macrumors 68040
Nov 2, 2007
3,845
597
Los Angeles
Are you using a genuine power adapter? (not the inductive charger part - the wall plug?).
I tried charging with a crappy 3rd party charger and the watch got really hot and didn't charge any. Freaked me out that I damaged my watch. I left it on there for at least an hour, maybe 2. It's been weeks since I did that though and the watch hasn't had any problems. Sticking to the official charger from now on though... or a USB hub I have on my desk.
 
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