Discussion in 'MacBook Pro' started by lamar11, Feb 26, 2016.

  1. lamar11, Feb 26, 2016
    Last edited: Feb 26, 2016

    lamar11 macrumors newbie

    Feb 25, 2016
    I've had my macbook pro for 4 days and it has quit charging and the magic mouse 2 and magic keyboard wont stay connected.
    Says "turn hardware bluetooth on",but it wont turn on.
    I just switched to apple because I was upgrading to a new laptop and tried 2 new Toshibas and got a bluescreen twice during setup.
    Needed more reliability,so far have not achieved it. very frustrated any help would be greatly appreciated
  2. JohnDS macrumors 65816

    Oct 25, 2015
    If it is a brand new MBP, you are entitled to free support from Apple. Try phoning them or taking it in to a genius bar.
  3. lamar11 thread starter macrumors newbie

    Feb 25, 2016
    Thank you

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