Chase fingerprint unlock

Discussion in 'iOS 11' started by BullittMustang, Jul 28, 2017.

  1. BullittMustang macrumors 6502a

    Joined:
    Mar 27, 2008
    #1
    Has anybody else had the fingerprint unlock disappear for the Chase app? Mine is gone since updating to iOS 11 public beta three.
     
  2. Mlrollin91 macrumors G5

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #2
    Still have it on 10.3.3. Have you checked settings in the app to make sure its still enabled. Sometimes mine turns off.
     
  3. BullittMustang thread starter macrumors 6502a

    Joined:
    Mar 27, 2008
    #3
    I’m not even seeing it listed in the app settings, maybe I’m missing something, I’ll recheck.
     
  4. Mlrollin91 macrumors G5

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #4
    Well look at that, they removed it. I just updated to the newest version this morning and hadn't opened the app yet. That has to be a bug. I hope.
     
  5. SumYoungGai macrumors 6502a

    Joined:
    Jun 11, 2013
    Location:
    SF Bay Area, CA
    #5
    oh wow, they did remove it. not seeing it on 10.3.3.
     
  6. jhall8 macrumors 6502

    jhall8

    Joined:
    Jan 15, 2017
    Location:
    Milwaukee, Wisconsin
    #6
    Same here: the settings section of the Chase Mobile app no longer lists fingerprint unlock.
     
  7. BullittMustang thread starter macrumors 6502a

    Joined:
    Mar 27, 2008
    #7
    Thanks. You were right, It turned itself off inside the app settings. I must’ve missed it when I looked in the settings the first time.
    --- Post Merged, Jul 28, 2017 ---
    I deleted the app and reinstalled it, it showed up again I turned it on and it’s working. I thought I missed it the first time I looked, but I guess I didn’t.
     
  8. Mlrollin91 macrumors G5

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #8
    I will try deleting as well. Maybe a weird bug on the update.
     
  9. mikecwest macrumors 6502a

    mikecwest

    Joined:
    Jul 7, 2013
    #9
    Works fine for me...on the latest IOS11 beta.
     
  10. Mlrollin91 macrumors G5

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #10
    Yep, deleted and reinstalled. TouchID is back.
     
  11. jhall8 macrumors 6502

    jhall8

    Joined:
    Jan 15, 2017
    Location:
    Milwaukee, Wisconsin
    #11
    I just checked again: Touch ID is back and is working. I didn’t do anything with the since my prior post today.
     
  12. BullittMustang thread starter macrumors 6502a

    Joined:
    Mar 27, 2008
    #12
    Maybe it’s a bug with the chase app and not iOS 11.
     
  13. AppleFan91 macrumors 65816

    AppleFan91

    Joined:
    Sep 11, 2012
    Location:
    Indy, US
    #13
    Chase support on twitter said they were having issues and Touch ID in the app was one of them. Whew!
     
  14. jhall8 macrumors 6502

    jhall8

    Joined:
    Jan 15, 2017
    Location:
    Milwaukee, Wisconsin
    #14
    Thanks for this info: very helpful!
     

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