I am not a pro or anti AT&T. I had Sprint forever and had a very good plan because of my loyality, but there customer service was horrible, so I just expect less from all cell phone service prodviders. With that said.... Turns out my plan was not set up properly and I was billed for AT&T to AT&T calls. Mind you, the only person I know with another AT&T phone is my husband, but every minute counts. They are looking into it and need to go back and recalculate my bill so it will all get worked out, but I just wanted to warn others to make sure you double check your bills.