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iPhone XS Chemical spots/drips under Xs back glass?

puma1552

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See what looks like chemical drips/smears in these photos.

In this photo, look immediately to the right of the bright light and you can see a drip/smear, and another outline of one further to the right:



In this photo, look immediately to the right of the light reflection under the Apple logo and you'll see another:



These don't seem to come off, possibly under the glass? Anyone else? Would hate to exchange the phone as it is otherwise perfect.
 

chabig

macrumors 604
Sep 6, 2002
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Even if those marks don't clean off I wouldn't return the phone. Your phone would "acquire" marks anyway through normal use.
 
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Relentless Power

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Jul 12, 2016
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I wouldn’t accept that. It may be necessarily not ‘problematic’ in terms of how the iPhone operates and some can overlook it, but the glass shouldn’t be reflective in showing those marks. The real question is, can you live with it? Since this is now your *second* iPhone with this issue, given what you paid for it. (Also, if you use a case, then it essentially hides those marks.)

Also, this is first time seeing this type of defect myself.
 
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chabig

macrumors 604
Sep 6, 2002
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I think the poster is looking for problems. To show this, he had to zoom in and carefully adjust the lighting.
 
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Relentless Power

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I think the poster is looking for problems. To show this, he had to zoom in and carefully adjust the lighting.

I think the OP is just very particular. And maybe they should be, I mean, it’s not intended to be their, I wouldn’t accept that, but as I mentioned earlier, it depends on what the user is willing to accept. I personally would return it, but I understand why some may just ignore it.
 
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puma1552

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I think the OP is just very particular. And maybe they should be, I mean, it’s not intended to be their, I wouldn’t accept that, but as I mentioned earlier, it depends on what the user is willing to accept. I personally would return it, but I understand why some may just ignore it.

Five minutes after I posted it I was like, there's no way I can live with it if I'm posting about it.

I took it back and did an exchange.

I am happy to report, #3 is the real keeper. #3 is cosmetically perfect, and the screen is plenty acceptable. So glad I played the lottery, even if it took 3x to win.
 
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sparksd

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Jun 7, 2015
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Five minutes after I posted it I was like, there's no way I can live with it if I'm posting about it.

I took it back and did an exchange.

I am happy to report, #3 is the real keeper. #3 is cosmetically perfect, and the screen is plenty acceptable. So glad I played the lottery, even if it took 3x to win.

Good to hear.
 
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Cladster

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Five minutes after I posted it I was like, there's no way I can live with it if I'm posting about it.

I took it back and did an exchange.

I am happy to report, #3 is the real keeper. #3 is cosmetically perfect, and the screen is plenty acceptable. So glad I played the lottery, even if it took 3x to win.

How do you like it and what did you have before?
 
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puma1552

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How do you like it and what did you have before?

i have an 8 i love and this xs is fantastic so far

just finished setting it up, tozo case arrived but wont get any action until the screen protector arrives thursday
 
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puma1552

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How do you like it and what did you have before?

A little better update now that I've actually used the phone a bit more.

Phone has an iCarez 3D Double Defense edge to edge screen protector on it, and a frosted/white Tozo (identical to Peel) ultrathin case on it.

-I really like how heavy and thick it is. It feels so nice in the hand.

-Build quality is really, really solid. No camera rattles, no sharp edges, no nicks or scuffs, buttons feel solid.

-The silver phone looks like a piece of high end jewelry. Never realized the silver back was lighter colored and more iridescent than my 8 before it.

-Face ID is great and my understanding is it will get faster as it learns, but there's definitely room for improvement with Face ID 2 coming, at least in my use case, not needing to lean over a desk to unlock it (yes I did my Face ID setups at different angles and used both appearance options - still need to lean over a bit). Don't miss Touch ID one bit.

-Tap to wake is the second greatest thing behind Face ID (hate using raise to wake, so have always had to press a button to wake my phone up)

-Don't really care for the fact different color pixels on OLEDs use different amounts of energy, makes you conscious of how you are using your phone (I like a plain white background which is the worst of the worst with OLED).

-Blacks are great, but the other potential issues/pitfalls don't really make OLED worth it, a high PPI LCD would be just as good IMO and wouldn't carry the energy use-case penalties OLED does. Nor would LCDs have bad tint shift, but this OLED example I have is pretty good in terms of this and it's not too bad.

-Saturation and colors pop slightly more than my 8 which I wasn't expecting since all new iPhones are calibrated to P3 gamut.

-Brightness is same as 8, as expected.

-Signal strength on Verizon, at least so far, seems fine with the Intel modem. Jury is out on which one is better.

-The screen is a really nice, accurate white when looking straight on, but I still would prefer a color temp slider to cool it off just a tad - the whites when viewed slightly off axis are ideal for me personally. I just can't see the screens getting warmer than this though; I've now owned 4 (the three I had plus my wife's) and looked at countless display models and they are all calibrated pretty consistently at least; if we are at 6500K white point now as Apple claims, which is also claimed to be color accurate, we should finally be done moving warmer and warmer after doing it for the last 5 years with each release. I'd like to see it go back the other way a little, or at least give me a color temp slider - color filters are a poor substitute since they apply a filter over everything, not just a white point adjustment. My 6 had the best color temp IMO.

-The notch doesn't bother me, in fact I actually like it - I don't like hiding it with a black background.

-Pulling control center down for battery percentage is stupid.

-App switcher from the bottom of the screen is sort of meh, don't really like that.

-Too early to tell with the battery but I'm trying to be more conservative with how I use the phone being that it is new. Seems good though; sitting at 97% at 1:30 PM, been off the charger since 6:30 this morning (white background but low brightness and not using it too much).

-Camera? Don't care, haven't used it much yet.

-I think the right price for this is $850; I do think it's better than phones before it and worth a small premium, but not a grand.
 
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Knowlege Bomb

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Feb 14, 2008
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You should totally return that XS and trade with me instead. I've been trying to sell my XS for a bit and have been getting nothing but scammers. I'm using a 7 in its place and would rather have an 8.
 
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puma1552

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You should totally return that XS and trade with me instead. I've been trying to sell my XS for a bit and have been getting nothing but scammers. I'm using a 7 in its place and would rather have an 8.

PM me if you want to buy my immaculate 8...
 
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puma1552

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Couple days later, still finding I need to get used to the warmth of the screen; it's not plagued with yellow tint, since like I mentioned before this one is the same as my wife's, as well as the ones I exchanged, as well as display models.

The Xs just has an extremely warm calibration at 6500K compared to all past iPhones. It doesn't really make sense since I'm pretty sure in 2017 Apple said the X and 8/8+ were calibrated to 6500K, but threads here have proven that the Xs/Max are indeed still warmer yet when they too are supposedly 6500K.

I'll keep the phone, but the whites look so much better with the phone tilted 30 degrees to the side, accuracy be damned. Thought I'd be getting used to the warmth by now, but it's apparent every time I look at the screen, I keep finding myself checking if True Tone is on, and it's not. I almost wonder if there's a TrueTone bug, because sitting here in a restaurant on a sunny day, toggling it on and off does nothing to change the screen tone at all.
 
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Relentless Power

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There isn’t a True Tone ‘Bug.’ FYI, True tone is not just a software feature, it is also hardware embedded dedicated to toggle on/off. (I.e, It differs from software adjustments with brightness adjustments/text size.)
 
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puma1552

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There isn’t a True Tone ‘Bug.’ FYI, True tone is not just a software feature, it is also hardware embedded dedicated to toggle on/off. (I.e, It differs from software adjustments with brightness adjustments/text size.)

Source? I'd like to read about it.
 
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StellarVixen

macrumors 68020
Mar 1, 2018
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I don’t see anything, how can I see what is the actual problem, and what is a smudge from your hands?

Edit: ok, I see it, sorry.
 
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Relentless Power

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Jul 12, 2016
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Source? I'd like to read about it.

Which part? The part where you incorrectly might Believe True tone might have some random, undisclosed ‘bug’ because of how you appear to over analyze the display or True tone is partially hardware embedded.

[FYI, a 30-second search indicates True tone is hardware embedded, which is also equally software related, because it relies on multi-channel sensors to adjust the white point on the display based on the ambient lighting surrounding the environment.]

https://appleinsider.com/articles/1...-2018-macbook-pro-and-why-does-it-matter/amp/
 
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StellarVixen

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Mar 1, 2018
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Couple days later, still finding I need to get used to the warmth of the screen; it's not plagued with yellow tint, since like I mentioned before this one is the same as my wife's, as well as the ones I exchanged, as well as display models.

The Xs just has an extremely warm calibration at 6500K compared to all past iPhones. It doesn't really make sense since I'm pretty sure in 2017 Apple said the X and 8/8+ were calibrated to 6500K, but threads here have proven that the Xs/Max are indeed still warmer yet when they too are supposedly 6500K.

I'll keep the phone, but the whites look so much better with the phone tilted 30 degrees to the side, accuracy be damned. Thought I'd be getting used to the warmth by now, but it's apparent every time I look at the screen, I keep finding myself checking if True Tone is on, and it's not. I almost wonder if there's a TrueTone bug, because sitting here in a restaurant on a sunny day, toggling it on and off does nothing to change the screen tone at all.

I suppose you know that you can set the color temperature cooler, right?

Mine was so warm out the box, True Tone made it even worse. Then I went to the accessibility menu, and set it nice cool white.

I like everything cool white. Even lighting in my apartment is cool white. Many hate it, but I like it.
 
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puma1552

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Which part? The part where you incorrectly might Believe True tone might have some random, undisclosed ‘bug’ because of how you appear to over analyze the display or True tone is partially hardware embedded.

[FYI, a 30-second search indicates True tone is hardware embedded, which is also equally software related, because it relies on multi-channel sensors to adjust the white point on the display based on the ambient lighting surrounding the environment.]

https://appleinsider.com/articles/1...-2018-macbook-pro-and-why-does-it-matter/amp/

What's with the attitude?

Ok, so it has a hardware and software component, cool, good to know. I didn't know that.

But I don't see how having a hardware component means it can't also have a software bug when it still has a software component, nor can I see how you can be so sure there isn't also a software bug looming in TrueTone as you so factually and rather condescendingly state when you are not an Apple engineer.

Turning on TrueTone on an Xs/Max is brutally aggressive, much more so than on prior iPhones. I don't use TrueTone, so I don't care anyway, but TrueTone on an Xs/Max looks like Night Shift on prior LCD models most of the time, this has been discussed ad nauseum all over the forums in other threads since release. Other times, it does absolutely nothing, and the chances that you are just right in the perfect ambient light setting with TrueTone off for turning it on to do absolutely nothing is pretty hard to believe, as happened earlier today in the restaurant. Possible, sure; likely, not, but as with the over aggressive adjustments, I've seen multiple reports of TrueTone doing absolutely nothing at all on Xs/Max models at times when toggled on/off, as I experienced today.

Anyway this is all moot to me since I think TrueTone looks awful. I don't do color correct work on a 5" screen, so it's pointless.

The Xs is a great phone and I'm happy I bought it, I just don't like the warm calibration in general, or the increasingly warmer calibrations Apple has forced upon us in general post-2014, just like many other people, and I've left feedback for Apple to let them know. The only way you get Apple to do anything about something is to shine a light on it and be vocal, which is what I have done and am doing, by "over analyzing" my screen as you put it.

Anyway, good day, sir.
 
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