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This is nonsense. A phone is a device that MANY people drop. It should NOT explode just because it was dropped..

Dropping the phone didn't cause it to explode (if, in fact, it actually did explode). Continuing to use it after it was damaged may have caused an explosion. That's on the user, not the manufacturer. There are circuits built into the phone to protect against voltage surges, when the phone is physically damaged it's always going to be possible those circuits are damaged, there's not really any good way to prevent that, other than for the user to stop using the phone until they get it checked out.

The one thing I can think of to do would be for the phone to detect dropping and impact (which they can do with the accelerometers/gryroscopes, and completely disable the phone to make it inoperable. Shut it down. Of course, the damage may prevent that process from working correctly or completing, and it wouldn't work if the phone is turned off when the damage happens. And there are other ways to damage a phone that don't involve dropping/impact damage, for example dousing in a bucket of water (my wife did this one...ugh), shaking/vibrating, smoke damage, or using it in an extremely hot/cold/humid environment.

You can't prevent accidents, but as a consumer you have to be smart about using damaged goods where there is power or battery involved. That applies to mobile phones just as it does toaster ovens, cameras, or whatever.
 
Well, if she sues Apple, I bet Apple wins in this case because of the extent of the damage to the phone. She freely admitted it had been dropped.

No, there could theoretically be a defect in the iPhone that makes it very susceptible to blowing up when dropped. You could even buy an iPhone from Apple that comes with a dent on it. Does Apple warn its users not to use a damaged iPhone?
 
"Previously, the woman stated that she had dropped the phone once which left a small crack in the upper right corner, but claims the phone was still useable."

No surprise that's where it "exploded".

And you never ever dropped you phone?.. I've dropped my old N95 so many times I've lost count, changed plastics covers (as they were "showing signs of damage") but never electronics, and the phone never exploded... nor has my new L920 and I've dropped that a few times now...
 
And you never ever dropped you phone?.. I've dropped my old N95 so many times I've lost count, changed plastics covers (as they were "showing signs of damage") but never electronics, and the phone never exploded... nor has my new L920 and I've dropped that a few times now...

But was the glass broken and shattered in the corner as the photo in this case shows? I bet it wasn't.

I dropped two iPhones before and each time, there was no glass breakage or cracks. The only damage that happened was the metal band in one corner got bent just a bit. I sold the phones and bought new ones.

That small amount of damage bothered me.
 
And you never ever dropped you phone?.. I've dropped my old N95 so many times I've lost count, changed plastics covers (as they were "showing signs of damage") but never electronics, and the phone never exploded... nor has my new L920 and I've dropped that a few times now...

That's irrelevant. How many iPhones have been sold? Hundreds of millions, right? So the fact that your one non-iPhone was dropped and didn't explode has statistically absolutely no bearing on whether this one dropped iPhone exploded. That's like saying "I fell off my Harley motorcycle and didn't die, but I read about a guy who fell off his Honda motorcycle and died, therefore Honda motorcycles are way more dangerous than Harleys, and no one could ever die from falling off a Harley."

Besides, it's not like Nokia phones have never had issues.
 
No, there could theoretically be a defect in the iPhone that makes it very susceptible to blowing up when dropped. You could even buy an iPhone from Apple that comes with a dent on it. Does Apple warn its users not to use a damaged iPhone?

I'm glad you asked, because as it turns out, yes, Apple does in fact have a warning right in the iPhone user manual (although a user really shouldn't need the warning, as it is common sense, they provide it anyway):

WARNING: Failure to follow these safety instructions could result in fire, electric shock, or other injuries, or damage to iPhone or other property. Read all the safety information below before using iPhone.

Handling Handle iPhone with care. It is made of metal, glass, and plastic and has sensitive electronic components inside. iPhone can be damaged if dropped, burned, punctured, or crushed, or if it comes in contact with liquid. Don’t use a damaged iPhone, such as one with a cracked screen, as it may cause injury. If you’re concerned about scratching, consider using a case.

And, the manual tells you in the very first sentence (highlighted) in Chapter 2 - Getting started:

WARNING: To avoid injury, read Important safety information on page 146 before using iPhone.
 
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Why is it that these things always happen in China and not in the other 50 countries that apple sells the iPhone in?

Smartphones are only as smart as their users. If you aren't smart enough to not use a fake charger, or not use a damaged device, then you can only let natural selection do its work.
 
This is a....

woeful event. Hope that woman fully recovers and get well. But I will see how hard can be on Apple these kind of things....and more in China, where the goverment always want to have the upper hand with anybody....or just a bigger piece of the cake of the capitalist.......:(



:):apple:
 
I'm glad you asked, because as it turns out, yes, Apple does in fact have a warning right in the iPhone user manual (although a user really shouldn't need the warning, as it is common sense, they provide it anyway):



And, the manual tells you in the very first sentence (highlighted) in Chapter 2 - Getting started:

Good advise. Now Apple should run a campaign with their billions of Dollars to inform people of this better. Every day MANY people use broken iPhones. Consumer safety should be top priority and it would not hurt putting this warning on the glass cover of a new phone. Or have a warning pop up on the phone when it detects an impact.

"Warning!! A physical impact has been detected on your iPhone. Please have your iPhone inspected at your local Apple store. Use of a damaged iPhone, such as one with a cracked screen, may cause injury."

Maybe include a phone number or link to Apple support.

I think this would be a smart thing to add to any phone.
 
Apple needs to invent a proprietary sensor that can detect if the device was EVER plugged into a third party charger that was not Apple approved. Then the damage caused at ANY time could be attributed to the faulty charger.

I honestly think this is in Apple's best interest. If China wants to counterfeit, then the Chinese need to be aware of the risks. The problem is that there are entire counterfeit APPLE STORES. The new middle class in China have likely never been into an actual Apple Store and don't know how to differentiate the two.
 
Apple needs to invent a proprietary sensor that can detect if the device was EVER plugged into a third party charger that was not Apple approved. Then the damage caused at ANY time could be attributed to the faulty charger.

I honestly think this is in Apple's best interest. If China wants to counterfeit, then the Chinese need to be aware of the risks. The problem is that there are entire counterfeit APPLE STORES. The new middle class in China have likely never been into an actual Apple Store and don't know how to differentiate the two.

I wouldn't be at all surprised if these "counterfeits" came off the same production line as the genuine parts...
 
That's why they call it the eye phone.

Not surprising that some of the millions of phones out there would do this, especially after being damaged.

Seems like they could build a detection system for any serious damage to the phone and warn the user.
 
Good advise. Now Apple should run a campaign with their billions of Dollars to inform people of this better. Every day MANY people use broken iPhones. Consumer safety should be top priority and it would not hurt putting this warning on the glass cover of a new phone. Or have a warning pop up on the phone when it detects an impact.

"Warning!! A physical impact has been detected on your iPhone. Please have your iPhone inspected at your local Apple store. Use of a damaged iPhone, such as one with a cracked screen, may cause injury."

Maybe include a phone number or link to Apple support.

I think this would be a smart thing to add to any phone.


So the whole population needs a ***** babysitter now?????
 
If the phone will blowup then yes!

Has yours? How many of the millions of iPhones out there, have actually "blown up" ???

Please, don't use your iPhone anymore, it has a 0.00000000000001% chance of "blowing up". You need to rethink what your actually saying. And I say this in these words to you because we're of the same class.
 
Only in China, it seems. Wonder why? This is something that never appears to happen here in the land of litigation.
 
According to the woman's own admission, she had dropped the phone before, which had left obvious damage on the screen. That's the first safety rule, don't use an electric device with obvious damage.
LOL! Drop the phone, don't be surprised if it explodes. Stupid customer!!!
 
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