Chip in new iPad Pro bezel

[erasr]

my GF got an iPad Pro 10.5 today from John Lewis (UK).

There’s a chip in the bezel. I mean come on, what’s that all about?! Poor.

Is JL stock dodgy or returns maybe? It was wrapped, so it’s strange.

Also, there was a card found from previous on it in the setup. Not hers! How can this be if it was wrapped and new?

 

[digitalcuriosity]

I would return it ASAP.

 

[hajime]

I don't remember exactly but I think I saw them re-wrapping opened box electronic product. Don't count on me though! My memory may be incorrect.

 

[Royksöpp]

The chamfered edges have always been very delicate. I’ve had a few iPads in the past that have come with chips and scratches on the edges. Just return it, your case is pretty extreme.

 

[Newtons Apple]

It is a well known fact that retailers will resell returned devices if determined to be in good working order. Some make mistakes.