iPhone XS Max Choppy video playback on iPhone XS and XS Max.

Discussion in 'iPhone' started by ValO, Sep 22, 2018.

  1. ValO, Sep 22, 2018
    Last edited: Sep 25, 2018

    ValO macrumors 65816

    Joined:
    Sep 16, 2012
    #1
    i tried lost in space in Netflix s1 between the 37 abd 38th minute mark, and i definitely saw some kind of slowdown/stuttering issues, and I have seen this effect in altered carbon too.

    Are my eyes deceiving me or are you experiencing the same?

    Btw I can’ t enable hdr in the YouTube app, tried a dozen 4K hdr clips, but there is no option to turn it on anywhere, just 1080p60, no hdr. Any tips?
     
  2. Furifo macrumors 6502

    Joined:
    Jun 1, 2010
    #2
    Also having the same problem on my XS max. No option for YouTube HDR.

    Is anyone with a regular sized X/XS having the same issue or is it limited to the max?
     
  3. Donfor39 macrumors 65816

    Donfor39

    Joined:
    Jul 26, 2012
    Location:
    Lanarkshire Scotland
    #3
    2-3 weeks before I can comment when Xs arrives...
     
  4. Jack25 macrumors regular

    Jack25

    Joined:
    Jun 29, 2010
    #4
    Im experiencing the same. No HDR option in the YouTube app.
     
  5. ValO, Sep 22, 2018
    Last edited: Sep 25, 2018

    ValO thread starter macrumors 65816

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    Sep 16, 2012
    #5
    It could be a problem because of the new res of the XS max, and YouTube not recognizing it.
    But perhaps there is someone with a regular sized XS (same red as the x) that could test this?

    But no one having judder issues with Netflix , slight stuttering and jerkiness in Dolby vision hdr content when watching full screen?
    I have, especially when a lot is going on onscreen, and there is plenty of bandwidth, so that can’ t be the problem.
     
  6. Furifo macrumors 6502

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    Jun 1, 2010
    #6
    I have an XS max and Netflix (UK).

    Tell me what show you’re having issues with and I’ll check it out on my XS max to see if I get the same issues as you.
     
  7. ValO thread starter macrumors 65816

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    Sep 16, 2012
    #7
    Lost in space, especially episode 1 with the snow and mountains (about 40 mins)
     
  8. maxime_jean macrumors newbie

    Joined:
    Sep 22, 2018
    #8
    I have experienced exactly the same kind of problem micro-stuttering issues on the avengers infinity bought on iTunes. I have an iPhone XS Max also.
    Hardware or software problem ? I don't know
     
  9. SidBoggle macrumors regular

    Joined:
    Sep 30, 2007
    Location:
    Bucks, UK
    #9
    There was quite a lot of stuttering on Netflix Ozark season 2 episode 5 I watched today in full screen. Definitely an issue there.
     
  10. Coffee_Time, Sep 22, 2018
    Last edited: Sep 22, 2018

    Coffee_Time macrumors member

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    #10

    Attached Files:

  11. ValO thread starter macrumors 65816

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    #11
  12. itsmemuffins macrumors 68030

    itsmemuffins

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    Jun 23, 2010
    #12
    Apple doesn’t support googles vp9 and google doesn’t support h.265. That’s why Apple products get only 1080P on YouTube.
     
  13. Ortiz83 macrumors 6502

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    Mar 9, 2018
    #13
    Youtube just needs to be updated by google.
     
  14. mmag05 macrumors newbie

    mmag05

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    Sep 22, 2018
    #14
    I’m having the same issues on an XS with YouTube. Issue doesn’t exist on my old X and I did a side by side comparison with the same video.
    --- Post Merged, Sep 22, 2018 ---
    No option on the XS either
     
  15. macachia macrumors regular

    Joined:
    Sep 25, 2007
    #15
    As the above person said, it will never be available unless apple accepts vp9 or google accepts h265 for video playback
     
  16. mmag05 macrumors newbie

    mmag05

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    Sep 22, 2018
    #16
    This doesn’t make since I was literally just watching an HDR video on YouTube per the playback quality on my X. Right next to it I had the XS playing the same video and the playback settings didn’t show HDR. Even the video were clearly different in their color range. Im not talking about getting 4K playback just getting the 1080p HDR setting on my XS like it is on my X.
     
  17. Sputnik77 macrumors newbie

    Sputnik77

    Joined:
    Sep 22, 2018
    #17
    Well, I’m having the same issue on my XS Max on HDR downloaded content from iTunes. The Post is nigh unwatchable because of it.

    It’s either a bug in OS12 or a hardware problem. I’ve tried everything to solve it to no avail. It does it when a movie is downloaded too. Considering returning it.
     
  18. Furifo macrumors 6502

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    Jun 1, 2010
    #18
    Same issue as you, some small amounts of stutter around that scene. Looks like other people are also having the same issue.

    I hope it’s something that can be fixed with a software update :/

    I think it would be helpful to submit feedback to apple about it so we can hopefully get a fix soon.
     
  19. ValO thread starter macrumors 65816

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    Sep 16, 2012
    #19
    But does this stuttering of movie playback in iTunes and Netflix also appear on the regular xs?
    Could someone try that out?
     
  20. M33-1 macrumors regular

    M33-1

    Joined:
    Jun 15, 2010
    #21
    I agree. HDR no longer shows up as option in YouTube as well. See original article. Try the video shown in the article yourself.

    https://www.macrumors.com/2018/05/10/youtubes-hdr-iphone-x/
     
  21. Jack25 macrumors regular

    Jack25

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    Jun 29, 2010
    #22
    Getting the same issue on my regular XS
     
  22. ValO, Sep 23, 2018
    Last edited: Sep 23, 2018

    ValO thread starter macrumors 65816

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    Sep 16, 2012
    #23
    Ok thanks,
    To me it seems the issues occur especially on Dolby vision /hdr content and with big panning shots, smoke/mist effects and scenes shot with bokeh effects.

    Perhaps someone with a xs max has 12.1 beta installed? Are you experiencing the same problems ?
     
  23. Stevejr macrumors newbie

    Stevejr

    Joined:
    Sep 23, 2018
    #24
    Hi, the weird thing is i try to download the show from netflix, then played them with the wifi off, it is way smoother. You mind to try that and update here? Thanks.
     
  24. maxime_jean macrumors newbie

    Joined:
    Sep 22, 2018
    #25
    So it would seem to be a software problem?
     

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