Resolved Choppy video while in full screen in Safari

Discussion in 'Mac Basics and Help' started by iMikeT, Jul 18, 2011.

  1. iMikeT, Jul 18, 2011
    Last edited: Jul 18, 2011

    iMikeT macrumors 68020

    Joined:
    Jul 8, 2006
    Location:
    California
    #1
    The issue I'm having is that when ever I'm in Safari and running a video in full screen, for example a YouTube Flash video, the video gets really choppy. However, when ever I'm running the video in normal size, no problems.

    I have isolated this issue to a specific user account and specifically with Safari in this particular scenario. I do not encounter this issue on other user accounts. The user account that I'm using was migrated over from my old Mac. I'm thinking that some piece of garbage was migrated along with it and causing the issue. I have looked in Activity Monitor and did not see anything out of the ordinary and I have reset Safari but nothing helps. Though, nothing seems out of the ordinary in Activity Monitory, I have noticed that iStat is showing that the system is using CPU resources while videos are in full screen. In other user accounts, the system never uses CPU resources while running a Flash video in normal size or in full screen.

    I'm on a brand new 2011 27" BTO iMac with the CPU and GPU maxed out. So for this issue to be attributed to hardware is highly unlikely. I have been doing the full screen Flash video as a way to test out the capabilities of this machine and so far this has been the only hiccup.

    At this point, I know that it's a software issue. Any other thoughts?
     
  2. stridemat Moderator

    stridemat

    Staff Member

    Joined:
    Apr 2, 2008
    Location:
    UK
    #2
    Are you running the newest version of Flash in the affected User Account?
     
  3. iMikeT thread starter macrumors 68020

    Joined:
    Jul 8, 2006
    Location:
    California
    #3

    Yes. All the software on the new iMac is up-to-date.
     
  4. iMikeT thread starter macrumors 68020

    Joined:
    Jul 8, 2006
    Location:
    California
    #4
    It occurred to me to repair permissions with Disk Utility last night and I did that this morning and that didn't help.

    Upon doing so, I decided to investigate Activity Monitor and iStat further and found that Flash is in fact using a lot more CPU in this user profile compared to others. It seems to be using 3-4 times more of the CPU regardless of the size of the video.

    At this point, I am at a loss and don't really know what to conclude.
     
  5. iMikeT thread starter macrumors 68020

    Joined:
    Jul 8, 2006
    Location:
    California
    #5
    Update

    Issue resolved.

    The fine people at Apple Support helped me out and everything runs as expected. :D
     
  6. DavBac macrumors newbie

    Joined:
    Jul 24, 2011
    #6
    What happened?

    I'm having the same issue. How did this get fixed?
     
  7. johnnyxhuynh macrumors regular

    johnnyxhuynh

    Joined:
    Jun 17, 2006
    Location:
    Houston, TX, USA
    #7
  8. ohsoez macrumors newbie

    Joined:
    Jul 3, 2012
    #8
    Choppy Video

    I'm adding this because I keep forgetting. The basic problem is your wireless router. I had a linksys router (black with the blue bar) and there is some issue with the apple computers and the newness of new routers. Once I bought a new wireless router everything is just fine. (This is thanks to the Apple guy at Best Buy). It has something to do with the speed or compression or mhz or something and it's the router's fault not the computer. If your router is more than a year old, get a new one. Don't download anything and dont sign up for any of the apple cleaning things.
     
  9. laracroft10111 macrumors newbie

    Joined:
    Feb 4, 2017
    #9
    SERIOUSLY??

     

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