Christmas Diaster

Discussion in 'MacBook Pro' started by amity, Dec 26, 2007.

  1. amity macrumors newbie

    Joined:
    Dec 26, 2007
    #1
    On Christmas day, my over zealous three year old cousin managed to spill about 1/4 cup of hot coffee all over my dining room table. Unfortunately, my new and presitine white macbook fell victim to about a tablespoon of coffee. The ports on the left side took the hardest hit and within one minute the macbook shut off.

    I have let it dry for about 24 hours. The battery works, the macbook turns on fine and the screen flickers once and then that is it.

    What are my options? I literally bought it about one month ago and being a broke student. I have yet to get the cash to by the extended warranty.

    HELP! I want my baby back!
     
  2. mrkramer macrumors 603

    mrkramer

    Joined:
    Jul 11, 2006
    Location:
    Somewhere
    #2
    Apple's warranty doesn't usually cover that type of damage, but if you bought it with a credit card they will often have some kind of warranty.
     
  3. Cave Man macrumors 604

    Cave Man

    #3
    It's probably dead. I spilled a glass of wine next to a Mini and a few drops got into the DVD slot. Killed the logic board.
     
  4. notengolegs macrumors member

    notengolegs

    Joined:
    Dec 17, 2007
  5. eman macrumors 6502a

    Joined:
    Nov 5, 2007
    Location:
    In the great white north
    #5
    Sorry, Apple warranty or Applecare will not fix it.
     
  6. chaosbunny macrumors 68000

    chaosbunny

    Joined:
    Mar 11, 2005
    Location:
    down to earth, far away from any clouds
    #6
    Your cousin? I'd say maybe ask the cousins parents to pay for at least a part of the repair. Depends why your macbook was on the dining table though, it's certainly not the best place for a laptop.
     
  7. MicBook macrumors regular

    Joined:
    Oct 24, 2007
    Location:
    Mooresville, NC
    #7
    also check with your homeowners insurance they might replace it but you might have to pay a deductible or ask you aunt and uncle to pay for a replacement since their kid was at fault
     
  8. Consultant macrumors G5

    Consultant

    Joined:
    Jun 27, 2007
    #8
    It's not worth it to claim something as small as one laptop repair on your home owners insurance. Yeah insurance is suppose to cover it, but every time they pay out, they put you at a higher risk level, and charge you more, and might deny future coverage.
     
  9. filmgirl macrumors regular

    filmgirl

    Joined:
    May 16, 2007
    Location:
    Seattle, WA
    #9
    If you paid via credit card - check and see if that card offered extended protection. Otherwise, your best bet is to clean the ports with alcohol on a Q-Tip (to try to get any remnants of the coffee out), clean the casing thoroughly and then take it to an Apple Store or the place you bought it and plead ignorance to the whole thing (DO NOT TELL THEM IT CAME INTO CONTACT WITH LIQUID!!!). If you talk to the right person in the right way, you might even manage to get an exchange. Worst case - it gets sent off to the service center - if the SC discovers that the problem was caused by spilled liquid, you can assess the repair cost and see if it is worth paying.

    Also hit up the parents of the little perp. Family, schamily, if one of my cousin's kids spilled stuff on one of my electronics -- said cousin would be paying at minimum half of the repair/replacement fee.

    But then, my family is full of lawyers.
     
  10. Cave Man macrumors 604

    Cave Man

    #10
    That's the Christmas spirit!
     
  11. calculus Guest

    calculus

    Joined:
    Dec 12, 2005
    #11
    The child was three!
     
  12. philgilder macrumors 68000

    Joined:
    Sep 30, 2007
    Location:
    UK
    #12
    accident yes, but its still a laptop, and being a student, (s)he'll have plenty of important work to be doing on it!!! :)
    just explain that you shouldnt have to pay full repair cost, im sure the childs parents will help out a bit
     
  13. anirban macrumors 6502a

    anirban

    Joined:
    Jan 9, 2007
    Location:
    Houston, TX
    #13
    As others have mentioned, Apple Care is going to be a tough cookie, if they find out that there was a spill on the computer.

    Best bet- look for renters/homeowners insurance that may cover the cost.
     
  14. j3nsen macrumors member

    Joined:
    Oct 2, 2007
    #14
    Tell that little bugger to pay for a new one! Haha, kidding. Hopefully it'll dry out by another day or so, if not I really don't know what your options would be :(

    Sorry man, if my MacBook, or any computer for that matter, died like that (also being a broke student) I'd be so upset..
     
  15. chaos86 macrumors 65816

    chaos86

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  16. Dybbuk macrumors 6502a

    Joined:
    Aug 8, 2006
    #16
    I'm pretty sure Jesus has bigger things to worry about, and you probably shouldn't project your belief systems onto others.
     
  17. heatmiser macrumors 68020

    Joined:
    Dec 6, 2007
    #17
    Not everyone worships Apple, you know. To a lot of folks, they're just another soulless corporation making useless products with underpaid laborers. None of us are four year olds, and silly guilt-tripping attempts aren't going to fly here.

    To the OP, are the parents of the child aware of the damage s/he caused to the laptop? If they know, they might offer to pay the costs without any pressure from you. Besides that, let your parents know, so you'll have their help as well.
     
  18. flopticalcube macrumors G4

    flopticalcube

    Joined:
    Sep 7, 2006
    Location:
    In the velcro closure of America's Hat
    #18
    Perhaps the OP should not have left a new laptop on a dining room table with a young child in the house? You should have powered your laptop down right away. You should have left it off for more than 24 hours. 48 hours minimum. The blame (and therefore the costs) should be shared.
     
  19. heatmiser macrumors 68020

    Joined:
    Dec 6, 2007
    #19
    Yeah, I agree. My point, though, is that if they don't know, they sure as hell aren't going to offer to split the costs, nevermind to pay in full. There's no point in complaining online if A.) he hasn't told his parents, and B.) he hasn't told his relatives. We can't do anything for him; this is a family issue.
     
  20. Brianstorm91 macrumors 65816

    Brianstorm91

    Joined:
    Sep 30, 2007
    Location:
    Cambridge, UK
    #20
    Don't listen to the flamers, clean it out as best you can, take it in and plead incessantly for them to do something.
    If they mention liquid at any stage deny it, good luck.
     
  21. jackc macrumors 65816

    jackc

    Joined:
    Oct 19, 2003
    #21
    Deduct the cost from the kid's future allowance. And steal his toys.
     
  22. amity thread starter macrumors newbie

    Joined:
    Dec 26, 2007
    #22
    Why was it on the dining room table you ask? Well, I was showing my family photos of my Grandmother's 80th Birthday saved in my iphoto. I am very paranoid about my macbook; it normally stays in my $60 neoprene casing but when granny wants to see photos.... granny will get to see photos.

    There is some hope. The screen now stays on to load up the desktop before going to dead so it is making some progress. I love jesus and all, but I am not about to tell Apple to gritty details of my macbook's demise! Not right away anyway!

    Thanks for all of your suggestions!

    PS: All family members are well aware that the macbook is damaged. They kind of figured so much when I started crying in my bathroom while trying to clean it out with q-tips (I am an 18 year old female if that makes it sound anymore reasonable). They have offered to pay the costs.
     
  23. Brianstorm91 macrumors 65816

    Brianstorm91

    Joined:
    Sep 30, 2007
    Location:
    Cambridge, UK
    #23
    You'll get a lot more help/sympathy now, smart move.
    :)
     

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