Hello, all - really appreciate anyone who can possibly help here. My 14 year old is really handy with technology stuff and would usually set everything up for us but we're run into some Christmas issues which are ruining the Christmas spirit over here. Here is the issue - my wife had a 4-year old MacBook and we got her a new MacBook pro for Christmas. That is working fine. My brilliant plan was to give my 14 year old her old MacBook (upgraded from his current horrible Dell) but try to spruce it up with the latest software. So, I bought him the Mac Box Set with Snow Leopard, iWork, iLife, etc. He was very excited. But, when he entered the Snow Leopard disk into the old MacBook and started working through the prompts, it then locked up and gave an error message something like 'not enough RAM to complete installation'. We tried to go back through Time Machine and just restore it to its previous settings but that doesn't seem to be working either. So, the concern at this point is... - we may have lost all my wife's history of pictures, emails, files, etc. - we may have a shell of a computer that can't even function with the previous Tiger, let alone the latest Snow Leopard My son is devastated and thinks he has screwed everything up. If you have any thoughts about how either to restore the history, or possibly upgrade to Snow Leopard on that machine - or in a perfect world, both, please drop a note back and let us know. I don't believe that we are in possession of the original Tiger disks in case that question comes up. Thank you in advance for your time. Hoping for a Christmas miracle.