Chrome "Your computer has been infected"

Discussion in 'Mac Basics and Help' started by zk-tui, Dec 2, 2015.

  1. zk-tui macrumors newbie

    Joined:
    Feb 10, 2012
    #1
    Hi,

    I was loading a website (for a nightmarket, so like assumedly a legitimate website...) and got this message in Chrome:

    [​IMG]
    (With the pop-up)

    [​IMG]
    (With the pop-up closed... which popped up a second time after first closing it)


    This looks really weird and suspect, and I assume it's a scam. But can anyone confirm?
     
  2. mrkramer macrumors 603

    mrkramer

    Joined:
    Jul 11, 2006
    Location:
    Somewhere
    #2
    Looks like most likely either a scam website or if you believe the website is legitimate the website itself has likely been hacked. Definitely don't call the number they give you.
     
  3. chown33 macrumors 604

    Joined:
    Aug 9, 2009
    #3
    It's probably scareware:
    https://en.wikipedia.org/wiki/Scareware

    They're trying to frighten you into calling a phone number. Then they'll continue lying to you.

    From a technical standpoint, there is no chance whatsoever that a website has the capability to analyze your computer and tell you that it's been infected. If they could, it's because they're the ones spreading the infection. And if they were doing that, they certainly wouldn't tell you.
     
  4. halfkimchi macrumors newbie

    Joined:
    Jan 14, 2012
    Location:
    Northern VA
    #4
    You can setup dns on your NICs on your Mac to point to Symantec and it will block any malicious sites on their blscklist
     
  5. halfkimchi macrumors newbie

    Joined:
    Jan 14, 2012
    Location:
    Northern VA
    #5
    Also a lot of WordPress websites have been compromised and hosting malware
     
  6. ApfelKuchen, Dec 4, 2015
    Last edited: Dec 4, 2015

    ApfelKuchen macrumors 68020

    Joined:
    Aug 28, 2012
    Location:
    Between the coasts
    #6
    Garden-variety Scareware (see chown33's post). In this case, it's just a web page that's been designed to behave badly, and the goal is to get you to call the toll-free number and spend money to fix your "problem." It has nothing to do with malware (either on your computer, or at the web site).

    If you have trouble getting rid of it... First, force-quit the browser, then hold Shift while you re-open the browser (Shift-Open is telling the browser to forget the page it was on and open "clean").
     
  7. mrsir2009 macrumors 604

    mrsir2009

    Joined:
    Sep 17, 2009
    Location:
    Melbourne, Australia
    #7
    It's just fake virus ads. You can ignore them.
     
  8. halfkimchi macrumors newbie

    Joined:
    Jan 14, 2012
    Location:
    Northern VA
    #8
    I disagree with your statement above. Scareware is malicious according to chown33 Wikipedia link. The bad guys setup bad Web domains hosting various malware and it's damn near impossible to know which ones are bad. By setting your dns on your network cards to Symantec public dns or another vendor they keep tabs on this bad Web domains and block them from loading up. So it does help filter a lot of Web junk. Is it not the one all solution but a good one that helps.
     

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