iPhone Cinema pass won't add to wallet

Discussion in 'iOS 12' started by MrMister111, Apr 25, 2019.

  1. MrMister111, Apr 25, 2019
    Last edited: Apr 25, 2019

    MrMister111 macrumors 68020

    Joined:
    Jan 28, 2009
    Location:
    UK
    #1
    Have an iPhones Xr, v12.2 and trying to add my cinema pass (Cineworld), to wallet in UK from an email, but just get the below and won't add.

    Done it numerous times before. I've restarted iPhone, copied link but the same, clicking on "allow" just opens up a blank or the last page in Safari. Anyone else had this?

    [​IMG]

    [​IMG]
     
  2. CreamEggBear macrumors regular

    CreamEggBear

    Joined:
    Dec 29, 2016
    Location:
    Maidstone
    #2
    Can’t say I have I’m afraid. We use Cineworld and they add to Wallet as normal.

    Hopefully someone will be able to help.
     
  3. MrMister111 thread starter macrumors 68020

    Joined:
    Jan 28, 2009
    Location:
    UK
    #3
    Yes it's a Cineworld cinema and same used again and again, strange won't work wondered if was iOS or the email link
     
  4. CreamEggBear macrumors regular

    CreamEggBear

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    Maidstone
    #4
    Off topic, but is for Avengers End Game by any chance?
     
  5. MrMister111 thread starter macrumors 68020

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    #5
    Certainly is! No spoilers please!
     
  6. CreamEggBear macrumors regular

    CreamEggBear

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    #6
    Don’t worry, we’re in the same boat. Tickets booked for Sunday!
     
  7. MrMister111 thread starter macrumors 68020

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    #7
    Sunday to ha ha, keep off internet until then....
     
  8. CreamEggBear macrumors regular

    CreamEggBear

    Joined:
    Dec 29, 2016
    Location:
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    #8
    I’m avoiding it like the plague!

    Anyway, hope you get the problem sorted. I honestly can’t think why the tickets won’t add to Wallet.

    I’ve ordered tickets through both their iPhone app and website and once the email confirmation comes through, it’ll add as normal.
     
  9. MrMister111 thread starter macrumors 68020

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    Jan 28, 2009
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    UK
    #9
    Yeh worked all the time normally. It's no biggy can get them via Cineworld app just handy when in wallet as well.
     
  10. CreamEggBear macrumors regular

    CreamEggBear

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  11. andyw715 macrumors 65816

    Joined:
    Oct 25, 2013
    #11
    For the past few weeks I've tried to add my Sam's Club membership card to Wallet, but it errors out with "Status code is out of range"
     
  12. Antoni Nygaard macrumors 6502a

    Antoni Nygaard

    Joined:
    Jun 23, 2009
    Location:
    Denmark
    #12
    I got the same issue with Nordisk Film here in Denmark. Link in the pdf to add in the wallet. Most of the times it works and suddenly it stops working for some time.

    I get the same error in safari then I goes on to say it can’t download the file
     
  13. Howard Ellacott macrumors member

    Howard Ellacott

    Joined:
    Jun 10, 2012
    Location:
    United Kingdom
    #13
    I had the exact same thing with Cineworld for Endgame! Ended up just using the app.
     
  14. MrMister111 thread starter macrumors 68020

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    Jan 28, 2009
    Location:
    UK
    #14
    mmmm strange. And the film.... No spoilers!
     
  15. Sal09 macrumors 6502

    Sal09

    Joined:
    Sep 21, 2014
    Location:
    England, UK
    #15
    Hi All,

    Did you find fix for this ??

    it be shame if i cant add Endgame ticket to Wallet. I like to keep hold of all my tickets in Wallet lol.

    Thanks
    Sal

    No Spoilers Please
     
  16. MrMister111 thread starter macrumors 68020

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    #16
    Nope just the same all the time for me. Just had to use the Cineworld app in the end
     
  17. SamBelcher macrumors newbie

    SamBelcher

    Joined:
    Apr 30, 2019
    #17
    --- Post Merged, Apr 30, 2019 ---
    Sorry not able to answer but I'm having the same problem, I thought it was my phone!
     
  18. BulkSlash macrumors regular

    BulkSlash

    Joined:
    Aug 20, 2013
    #18
    I’m having exactly the same problem, I’m seeing Endgame tomorrow and the tickets won’t add to Wallet. I actually think it’s something wrong on Cineworld’s end and they aren’t serving out the right data for the Wallet app rather than it being an iOS problem.
     
  19. DeepIn2U macrumors 603

    DeepIn2U

    Joined:
    May 30, 2002
    Location:
    Toronto, Ontario, Canada
    #19
    The quickest n best troubleshooting I’ve seen in months!!

    Definitely box office demand has messed up features as this even into 2nd weekend! Hang in there and enjoy ... minimal liquids while watching.
     
  20. Antoni Nygaard macrumors 6502a

    Antoni Nygaard

    Joined:
    Jun 23, 2009
    Location:
    Denmark
    #20
    I Preordered 2 tickets for John Wick 3 and it successfully added to the Wallet app
     
  21. Simon89 macrumors member

    Joined:
    Apr 8, 2015
    Location:
    Yorkshire, UK
    #22
    Are you a Cineworld Unlimited member?
     
  22. Antoni Nygaard macrumors 6502a

    Antoni Nygaard

    Joined:
    Jun 23, 2009
    Location:
    Denmark
    #23

    Nope this is for danish cinema app. So sorry nothing related to cineworld
     

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