Cineplex Scene Passbook - points not updating, anyone else?

Discussion in 'iOS 6' started by RoboCop001, Nov 22, 2012.

  1. RoboCop001 macrumors 65816

    Joined:
    Oct 4, 2005
    Location:
    Toronto, Canada
    #1
    Hi all,

    I added my Cineplex Scene card to Passbook, but the points don't seem to update. I just redeemed points for a free movie. The Cineplex app shows my current points, but the Passbook card hasn't updated.

    The other day I bought tickets to a movie too, which gained me some points. But it didn't update then either.

    I had to delete it and re-add it.

    Does it not update right away? Perhaps it updates at certain intervals or times? Anyone know?

    Thanks.

    P.S.
    Kinda wish the movie tickets were actually in Passbook instead of a voucher.
     
  2. Ashwood11 macrumors 65816

    Joined:
    Nov 10, 2010
    Location:
    US
  3. RoboCop001 thread starter macrumors 65816

    Joined:
    Oct 4, 2005
    Location:
    Toronto, Canada
    #3
    I have. Just wanted to see if anyone else experienced the same or had a solution.
     
  4. MVallee macrumors 6502a

    MVallee

    Joined:
    Feb 8, 2007
    Location:
    Ontario, Canada
    #4
    Happens with me too. The way I found that works to easily update is click the "i" in the bottom right corner and drag the screen down to until it springs back up. The points update right away then.
     
  5. RoboCop001 thread starter macrumors 65816

    Joined:
    Oct 4, 2005
    Location:
    Toronto, Canada
    #5
    Yeah. That's the way I'm updating it now. I emailed them but still nothing back. Hopefully they fix it.
     
  6. chrisu91 macrumors regular

    Joined:
    Jun 28, 2010
    Location:
    Ontario, Canada
    #6
    Happens to me too. I just check via the app now.
     

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