Circuit City Protection Plan?

[MBHockey]

I bought a head unit from Circuit City (that they installed) for my car two years ago. I purchased the 15 dollar protection plan at that time. I have two months left on the warranty. Recently, my head unit went bad. I have an appointment on friday morning for them to look at it.

My question is this:

They no longer sell the model I have, but it has been upgraded to a slightly more expensive model. If they do replace the unit because they can't fix it, do i have to pay the difference? I tried locating the terms and conditions of the circuit city protection plan but i cannot seem to do so. All i have is my receipt that says when my warranty is valid until.

 

[d_and_n5000]

I bought a head unit from Circuit City (that they installed) for my car two years ago. I purchased the 15 dollar protection plan at that time. I have two months left on the warranty. Recently, my head unit went bad. I have an appointment on friday morning for them to look at it.

My question is this:

They no longer sell the model I have, but it has been upgraded to a slightly more expensive model. If they do replace the unit because they can't fix it, do i have to pay the difference? I tried locating the terms and conditions of the circuit city protection plan but i cannot seem to do so. All i have is my receipt that says when my warranty is valid until.

Actually, I've had to redeem my Circuit City extended warranties twice(bad iPods), and they give you a gift card for the original value of the item, including tax. So, in a way, if you get the replacement, you will be paying the difference.

 

[Jschultz]

I work at Circuit City.

I'm not sure if decks are on a replacement plan, or a service unit. If it's a replacement plan, they'll give you fair market value on the deck or offer you something comparable. Otherwise, they'll send your deck out for service.

 

[MBHockey]

Is there any way you could check? I'd just really like to know before i go on Friday. Thanks!

 

[Roy Hobbs]

Is there any way you could check? I'd just really like to know before i go on Friday. Thanks!

Seems like it would have quicker and easier for you to just pick up the phone and call the store.

 

[MBHockey]

Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU like Mac OS X; en) AppleWebKit/420.1 (KHTML, like Gecko) Version/3.0 Mobile/3A109a Safari/419.3)

I should have mentioned that I was at the store in question and asked and they didn't know... Which is why I'm trying to find someone who knows, or could send me a link to the terms of the plan itself. I have no qualms reading legalese.

 

[Jschultz]

Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU like Mac OS X; en) AppleWebKit/420.1 (KHTML, like Gecko) Version/3.0 Mobile/3A109a Safari/419.3)

I should have mentioned that I was at the store in question and asked and they didn't know... Which is why I'm trying to find someone who knows, or could send me a link to the terms of the plan itself. I have no qualms reading legalese.

I go in to work in about an hour. I'll post back.

 

[sushers]

Actually, I've had to redeem my Circuit City extended warranties twice(bad iPods), and they give you a gift card for the original value of the item, including tax. So, in a way, if you get the replacement, you will be paying the difference.

just curious was this recently. I just had to send in my ipod for the second time as well. The last time i received a Gift Card but i heard/read that they had change their policies and that people who are sending in their ipods will be receiving a refurbished replacement. it's cool that i'll be getting a replacement regardless but i'm a lil annoyed that it is a used one and would prefer the gift card.