If memory serves, I bought my very first Mac -- a blueberry iBook -- from Circuit City in 1999. I was dammah pissed, because they sold me a laptop that refused to charge. I remember hopping on the tubes and starting a thread on a Mac help site entitled "My amber/green battery light is neither amber nor green" (that's the thread title, of course, not the Mac help site).
They replaced it (it being the laptop). Good people, except for selling me the broken machine.