This is a question for AUP participants who have upgraded to the iPhone 7 and have already logged into the Citizen's One website at some point for their original loan. I've tried using my old log in as well as signing up with the new loan number but I get errors. It asks me for the last 4 of my SSN and the amount of my first payment but it says my information does not match. The amount of the first payment is $114.50 and printed on the receipt and I'm quite confident I know the last 4 of my SSN. Is anyone else having trouble logging in to see the new loan?